Paragon Revenue Group contacts consumers about unpaid medical bills, often before sending any written notice. According to BBB records, the agency has accumulated over 97 complaints in three years. Consumers allegedly reported credit entries that appeared before any validation letter arrived. If that matches your situation, call +1-844-638-1122 for a free case review.
Key Takeaways
- Paragon Revenue Group is a healthcare-only debt collection agency in Concord, NC, operating since 1986 under the alias Jon Barry and Associates.
- The BBB recorded over 97 complaints in three years. Consumers allegedly report calls before written notice and disputes over insurance-covered bills.
- Federal FDCPA lawsuits name the agency. Allegations include failure to validate debts and improper contact at consumers’ workplaces.
- If Paragon reports a medical debt before sending a validation notice, that sequence may violate both the FDCPA and the FCRA. The credit entry itself may be the basis of a federal claim.
- FDCPA violations can result in up to $1,000 in statutory damages. TCPA violations carry $500 to $1,500 per call.
- The Wood Firm PLLC handles these cases on contingency. No upfront fees: if they violated federal law, they pay.
Free Case Review: +1-844-638-1122
Who Is Paragon Revenue Group?
Paragon Revenue Group is a third-party debt collection agency based in Concord, North Carolina. The agency focuses exclusively on healthcare collections, recovering unpaid patient bills for hospitals and medical groups. They handle both early-out self-pay accounts and third-party insurance claims.
The company has operated since 1986 and also does business as Jon Barry and Associates. Their payment portal sits at payprg.com.
- Also Known As: Jon Barry and Associates; PRG Collections; DBA Paragon Revenue Gr
- Address: 216 Le Phillip Ct NE, Concord, NC 28025-2954; PO Box 427, Concord, NC 28026
- Phone: 800-868-1899 | (800) 868-1899 | +1-800-868-1899 | 8008681899 | 800-230-6127 | (800) 230-6127 | +1-800-230-6127 | 800-230-1241 | (800) 230-1241
- Email: info@paragonrevenuegroup.com
- Website: paragonrevenuegroup.com
- BBB Profile: Paragon Revenue Group BBB listing
Phone Numbers Paragon Revenue Group Uses
Consumers searching these numbers online want to know who called them. Paragon Revenue Group uses multiple outbound lines, and several appear in BBB and consumer complaint records.
800-868-1899 / (800) 868-1899 / +1-800-868-1899 / 8008681899 / 1-800-868-1899
This is the agency’s primary documented number. Consumers report it in BBB complaints and connect it to Paragon Revenue Group healthcare collection calls.
800-230-6127 / (800) 230-6127 / +1-800-230-6127 / 8002306127 / 1-800-230-6127
This number generates significant search volume. It appears in consumer complaints tied to Paragon Revenue Group contact activity.
800-230-1241 / (800) 230-1241 / +1-800-230-1241 / 8002301241 / 1-800-230-1241
This line also appears in consumer-reported contact records. If any of these numbers show on your caller ID, Paragon Revenue Group is the likely source.
If you receive calls from a number not listed here, note the exact number and time. Healthcare collectors sometimes use outbound lines not documented in public complaint records.
Why Is Paragon Revenue Group Calling You
Paragon Revenue Group is calling you because a creditor assigned or sold your account to them. That creditor is a hospital or medical group. They collect healthcare debt only: unpaid patient balances, co-pays, and bills insurers allegedly left underpaid.
Consumers frequently report receiving calls before any written validation notice arrives. Under the FDCPA, a collector must send written notice within five days of first contact. If no letter arrived in that window, that gap may support a federal claim.
Medical billing errors are common in healthcare collections. If your insurer covered the bill, request written debt validation first. The same applies if you already paid it. Do not acknowledge the debt or make a payment until you confirm the balance.
Who Does Paragon Revenue Group Collect For
Paragon Revenue Group collects exclusively for healthcare clients: hospitals, medical groups, and related providers. They do not collect consumer credit card debt, personal loans, or utility bills. Their stated focus is revenue cycle management for medical systems.
This healthcare-only scope creates specific FDCPA and HIPAA considerations. Paragon states its staff trains in HIPAA compliance. Consumer complaints allege that certain collection contacts and credit reporting practices fall short of federal requirements.
In our practice, medical debt files require a close look at the original hospital billing statement versus what the collector claims is owed. Insurers frequently process payments after a collector receives the account, and collectors do not always update the balance. If the amount Paragon cites does not match your Explanation of Benefits, that discrepancy belongs in a written validation request.
Is Paragon Revenue Group Legit or a Scam
Paragon Revenue Group is a real, licensed debt collection agency. The company has operated since 1986 and holds a documented BBB profile as a North Carolina collections agency. Being licensed does not mean every collection tactic is legal.
Consumers have reported behaviors that raise legal questions. According to BBB records, common complaints include aggressive phone contact and calls allegedly placed before written notices. Consumers also dispute medical bills that insurers had already paid. A collector holding a license does not shield it from FDCPA or FCRA liability for specific documented conduct.
Has Paragon Revenue Group Been Sued
Yes. Paragon Revenue Group has appeared as a defendant in individual federal lawsuits alleging FDCPA violations. No major class action or FTC enforcement action appears in public records specifically targeting this agency. Individual consumer cases focus on the following alleged conduct:
- Failure to validate debts: Consumers allege the agency failed to provide written verification of medical balances upon request, in violation of 15 U.S.C. § 1692g.
- Improper workplace contact: Complaints allege the agency called consumers at work after they stated such contact was inconvenient, potentially violating 15 U.S.C. § 1692c.
- Disputed credit reporting: Consumers allege Paragon reported balances to credit bureaus that insurers had already paid, potentially triggering FCRA liability.
When we open a Paragon Revenue Group file, we pull the original hospital billing statement. We also review the insurer’s Explanation of Benefits and the collector’s credit reporting history. Medical debt collectors most commonly cut corners on balance updates. That happens when the insurer pays after the account enters collections.
Note: searching these lawsuit records may surface “Paragon Systems” (a federal contractor) or “Revenue Group” (an Ohio agency). Those are separate companies with no connection to this agency.
Is Paragon Revenue Group Banned by the FTC
No. The FTC has not banned or formally sanctioned Paragon Revenue Group. No formal FTC enforcement action against this agency appears in public sources.
That absence does not eliminate accountability. Consumers may file complaints with the CFPB at consumerfinance.gov and the FTC at reportfraud.ftc.gov. The North Carolina Attorney General is also available at ncdoj.gov. Each documented complaint creates a record that regulators use to identify pattern violations.
Can Paragon Revenue Group Report to Your Credit
Yes, Paragon Revenue Group can report unpaid medical accounts to the major credit bureaus. That reporting must comply with the FCRA. The agency cannot report a debt while a validation request is pending. It also cannot report a balance that an insurer has already paid.
Medical debt reporting rules changed in recent years. Paid medical collections must come off credit reports. Unpaid medical debts under $500 may no longer appear at all. If Paragon placed a collection entry before sending a written validation notice, take note. That sequence may constitute a separate FCRA violation on top of any FDCPA claim.
We regularly see medical collection entries where the reported amount does not match what the patient owes after insurance processing. That discrepancy, when documented, is not just a billing error. It may serve as the basis of a federal dispute under the FCRA.
How to Stop Paragon Revenue Group Debt Harassment
The Wood Firm PLLC reviews Paragon Revenue Group files with a specific focus on healthcare billing records. When a consumer calls about this agency, we examine that timeline. We look at the gap between first phone contact and any written validation notice. Healthcare collectors frequently place the call before the letter, and that gap is documentable.
We also compare the insurer’s Explanation of Benefits against what Paragon claims you owe. If the agency reported a medical debt before validating it in writing, that gap may support federal claims. If the amount it pursues does not match your insurer’s records, that discrepancy may add an FCRA violation. Our firm represents consumers only and has never represented a creditor or collector. The contingency model means no upfront fees: if Paragon violated federal law, they pay our fees. After you call, we review the facts, identify the violations, and handle all contact with the agency. To start a free case review, call +1-844-638-1122.
If Paragon reported a medical debt before validating it in writing, take note. That credit entry may be a federal violation on its own. Visit our contact page for a free case review. The Wood Firm PLLC handles these cases on contingency: if they violated federal law, they pay our fees.
Frequently Asked Questions
Is Paragon Revenue Group a legitimate company
Yes, Paragon Revenue Group is a licensed debt collection agency in Concord, NC. Being licensed does not mean every tactic is legal.
Who does Paragon Revenue Group collect for
Paragon Revenue Group collects exclusively for healthcare clients: hospitals, medical groups, and related providers. They do not collect consumer credit card or loan debt.
Why is Paragon Revenue Group calling me about a bill I don’t recognize
The hospital or medical group may have assigned or sold the account before you received a statement. Request written debt validation before paying or acknowledging anything.
Can Paragon Revenue Group put a collection on my credit report
Yes, but only within FCRA rules. They cannot report while a validation request is pending. They also cannot report a balance an insurer already paid.
What happens if I ignore Paragon Revenue Group
Ignoring contacts does not eliminate the account. The agency may keep reporting to credit bureaus or refer the debt for legal action.
Does Paragon Revenue Group send text messages
Yes, consumers report receiving texts from Paragon Revenue Group. Unsolicited texts may give rise to TCPA claims worth $500 to $1,500 per message.
How do I dispute a Paragon Revenue Group debt
Send a written validation request within 30 days of first contact via certified mail and keep a copy. If Paragon continues collecting before responding, that may violate the FDCPA.
Is Paragon Revenue Group the same as Jon Barry and Associates
Yes. Jon Barry and Associates is a trade name Paragon Revenue Group uses. Both names refer to the same Concord, NC agency.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
