DRB LLC contacts consumers from numbers like 844-967-4028 and 888-612-3634. Mobile carriers have reportedly flagged both numbers as potential spam. According to BBB complaint records, the agency accumulated over 130 consumer complaints in recent years. Consumers have allegedly received calls before any written validation notice arrived.
Key Takeaways
- Diversified Recovery Bureau operates as DRB-40, LLC, headquartered in West Seneca, NY; founded 2014; collects credit card, medical, and student loan debt for financial institutions, healthcare providers, and government agencies.
- Federal lawsuits allege FDCPA and TCPA violations including prerecorded calls without consent, early-morning calls, and deceptive collection notices: see King v. DRB, Gerstenhaber v. DRB, and Bradley v. DRB.
- According to BBB records, consumers have allegedly reported calls lacking required debt-collector identification disclosures, with some numbers flagged by mobile carriers as potential spam.
- If DRB reported a debt before sending a validation notice, that sequence may violate both the FDCPA and the FCRA. The credit entry itself may be the basis of a federal claim.
- Verified FDCPA violations can result in statutory damages up to $1,000; TCPA violations carry $500–$1,500 per call.
- The Wood Firm PLLC handles DRB cases on contingency. If DRB violated federal law, they pay our fees.
Free Case Review: +1-844-638-1122
Who Is DRB LLC
DRB LLC is a third-party debt collection agency officially named DRB-40, LLC, operating under the trade name Diversified Recovery Bureau. The agency is headquartered in West Seneca, New York, and was founded in 2014. DRB collects credit card balances, medical bills, student loans, and government-related accounts. The agency purchases defaulted debt at a discount or collects on behalf of original creditors.
When we open a DRB-40 file, the first document we pull is the chain-of-title assignment. That record shows how your debt moved from the original creditor to DRB. A broken chain may mean DRB lacks legal standing to collect.
- Also Known As: Diversified Recovery Bureau, DRB-40, LLC, DRB LLC
- Address: West Seneca, NY
- Phone: 888-612-3634 | (888) 612-3634 | +1-888-612-3634 | 8886123634 | 844-967-4028 | (844) 967-4028 | +1-844-967-4028 | 8449674028 | 716-204-7147 | 844-275-9274 | 844-274-2305
- Website: thedrbllc.com
- Payment Portal: DRB-40 Payment Portal
- BBB Profile: DRB-40, LLC BBB listing
DRB LLC Phone Numbers Reported by Consumers
DRB LLC uses multiple outbound numbers. Consumers searching a number online to find out who called them often find these lines. Mobile carriers have reportedly flagged some of them as potential spam.
Known DRB numbers, in multiple formats for search purposes:
- 844-967-4028 / (844) 967-4028 / +1-844-967-4028 / 8449674028: the top-searched number in GSC data; reported across BBB and consumer complaint boards as a primary outbound DRB line.
- 888-612-3634 / (888) 612-3634 / +1-888-612-3634 / 8886123634: documented in BBB complaints; some consumers report this number appearing on caller ID as a potential scam flag.
- 716-204-7147: a local Western New York area-code number tied to DRB’s West Seneca address; consumers have reported it alongside toll-free numbers from the same agency.
- 844-275-9274 / 844-274-2305: additional toll-free lines reported by consumers in connection with DRB collection contacts.
If any of these numbers appears on your caller ID and no validation notice has arrived within five days, that gap may be an FDCPA violation.
Why Is DRB LLC Calling You
DRB LLC is calling you because a creditor assigned or sold your account to them for collection. The original creditor placed the account with DRB on a contingency basis or sold it outright. Banks, hospitals, and government agencies all sell defaulted accounts at a fraction of face value.
Consumers frequently report that DRB contacts them about debts they do not recognize. This is especially common when a purchased account has changed hands more than once. According to consumer litigation case analysis documents this pattern: callers allegedly failed to identify themselves as debt collectors. That omission triggers liability under 15 U.S.C. § 1692e(11). If you saved a voicemail from DRB, that recording may already contain the evidence of a disclosure failure.
DRB’s voicemail messages are one of the first things we review in any file. The FDCPA requires every communication to identify the caller as a debt collector. Voicemails that lack this disclosure are independently actionable. One recorded message can be enough to open a federal claim.
Is DRB LLC a Scam
DRB LLC is a real, licensed debt collection agency, but licensed does not mean every tactic is legal. The company operates as DRB-40, LLC out of West Seneca, New York. It collects on behalf of creditors in financial services, healthcare, and government sectors.
Consumers have reported DRB numbers flagged as potential spam by mobile carriers. According to BBB records, the agency is not BBB-accredited. It has accumulated over 130 complaints, primarily about aggressive call patterns and debt validation difficulties. A debt collector being real does not protect consumers from FDCPA violations embedded in how it operates.
In our practice, those two questions have different answers for DRB. The agency is legitimate. Its documented call behavior produces the same legal exposure as conduct from agencies with worse reputations. Calls without proper identification and before-8:00-AM contacts drive that exposure.
Is DRB LLC Banned by the FTC
No. DRB LLC has not been banned by the FTC. No publicly documented FTC enforcement action targets Diversified Recovery Bureau or DRB-40, LLC.
The absence of an FTC action does not mean DRB operates cleanly. The CFPB accepts complaints against debt collectors, and consumers have filed against DRB there as well. Federal private-plaintiff lawsuits under the FDCPA and TCPA are the primary enforcement mechanism against DRB. Those cases, detailed below, document specific alleged conduct that the FTC ban question alone does not capture.
Has DRB LLC Been Sued
Yes. DRB LLC has been named as a defendant in multiple federal consumer protection lawsuits. Court filings allege FDCPA and TCPA violations including prerecorded calls without consent, deceptive collection letters, and early-morning contact.
- Consumer v. Diversified Recovery Bureau, LLC, No. 4:22-CV-1122 RLW (E.D. Mo.): plaintiff alleged DRB called his cell phone before 8:00 AM on multiple occasions, in violation of 15 U.S.C. § 1692c(a)(1).
- Gerstenhaber v. Diversified Recovery Bureau, LLC, No. 0:18-cv-61149 (S.D. Fla.): proposed national class action alleging DRB made unsolicited prerecorded calls to cell phones without express consumer consent, in violation of the TCPA.
- King v. Diversified Recovery Bureau, LLC, No. 2:18-cv-02287: proposed class action alleging DRB and Debt Management Partners, LLC falsely warned consumers that a fixed debt balance could vary due to interest or late charges, in alleged violation of 15 U.S.C. § 1692e.
- Bradley v. Diversified Recovery Bureau, LLC, No. 6:18-cv-00024: lawsuit alleging that DRB’s collection notices obscured the relationship between DRB and original creditor Plaza Services, LLC, and allegedly referenced fictitious daily interest charges.
- Lewis v. Diversified Recovery Bureau, LLC: additional federal case tracked on PACER.
When we review a DRB file, we request call log timestamps for every number the agency used. We also pull collection letters for interest-accrual language and examine creditor identification on every written notice. Those three documents are where DRB’s alleged violations appear most consistently across the litigation record.
Can DRB LLC Report to Your Credit
Yes, DRB LLC can report unpaid accounts to the major credit bureaus. That reporting must comply with the FCRA. A collection entry from DRB can drop a credit score significantly, sometimes by triple digits. The entry can remain on a report for up to seven years from first delinquency.
Reporting a debt before sending a validation notice may violate both the FDCPA and the FCRA. The credit entry itself, not just the calls, may be the basis of a federal claim. Consumers who dispute the entry can demand verification. DRB must respond before resuming collection activity.
How The Wood Firm PLLC Helps Stop DRB LLC Debt Harassment
The Wood Firm PLLC reviews every DRB file for three violations that recur most in the litigation record. Those violations are: before-8:00-AM call timestamps, false interest-accrual letter language, and creditor identification failures in chain-of-title documents. The firm handles these cases on contingency. If DRB violated federal law, they pay our fees, and you pay nothing upfront. After you call, an attorney reviews your documentation and identifies every potential FDCPA and TCPA claim. The attorney then contacts DRB directly. The firm represents consumers exclusively and has never represented a creditor or collector.
Repeated calls, voicemails without debt-collector identification, and confusing interest-accrual letters are the exact patterns this firm examines. Reach us at +1-844-638-1122.
DRB’s documented call patterns, including repeated contacts, calls before 8:00 AM, and voicemails without required disclosures, are the same patterns that have driven federal litigation against the agency. Visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency. If they violated federal law, they pay our fees.
Frequently Asked Questions
Who Is DRB LLC
DRB LLC is the trade name for DRB-40, LLC, a third-party agency based in West Seneca, New York. The company was founded in 2014. The agency collects credit card, medical, student loan, and government-related debts for financial institutions and healthcare providers.
What Is DRB LLC Calling Me About
DRB LLC is calling because a creditor assigned or sold your account to them for collection. No notice within five days of first contact may be an independent FDCPA violation.
Is DRB LLC Legit
Yes, DRB LLC is a real, registered collection agency, not a scam operation. Being licensed does not protect consumers from FDCPA violations in how the agency operates.
Has DRB LLC Violated the FDCPA
Federal court filings allege DRB violated the FDCPA through early-morning calls and deceptive interest-accrual representations. Failure to identify itself as a debt collector is a separate allegation. These cases include Consumer v. DRB (4:22-CV-1122) and King v. DRB (2:18-cv-02287).
Can DRB LLC Sue Me
Yes, DRB can file a lawsuit if the debt is valid and within your state’s statute of limitations. Request written validation of the debt before responding to any legal threat or making any payment.
What Do I Do If DRB LLC Calls Before 8 AM
Note the date and time of every call and save any voicemail. Calls before 8:00 AM violate 15 U.S.C. § 1692c(a)(1), and documented timestamps are the primary evidence in FDCPA claims based on this violation.
Can DRB LLC Report to Credit Bureaus
Yes, DRB can report to Equifax, Experian, and TransUnion, but reporting must comply with the FCRA. If a collection entry appeared before any written notice arrived, that sequence may support a separate federal claim.
What Are DRB LLC’s Known Phone Numbers
Documented DRB numbers include 844-967-4028, 888-612-3634, 716-204-7147, 844-275-9274, and 844-274-2305. Multiple carrier systems have reportedly flagged some of these as potential spam numbers.
Your Next Step If DRB LLC Has Contacted You
DRB’s pattern of repeated calls, before-8:00-AM contact, and voicemails without proper identification is documented across multiple federal cases. Collection letters with confusing interest-accrual language appear in that same record. Each element is a distinct, examnable FDCPA claim. Save every voicemail, note every call date and time, and keep every letter you received from DRB.
The Wood Firm PLLC reviews DRB files at no upfront cost. If DRB violated federal law, they pay our fees. Call +1-844-638-1122 to have an attorney evaluate your documentation and identify every potential claim.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
