Repeated calls from Element Mediation Group, also called Element Global Services, can feel constant and hard to escape. Consumer complaints allegedly describe calls before 8 AM, after 9 PM, and workplace contact that continued after objections. Understanding your rights under federal law is the first step toward making it stop.
Key Takeaways
- Element Mediation Group, also known as Element Global Services, is a real debt collector operating since 2013
- Consumer complaints reportedly describe excessive calls, false threats, and workplace contact
- Three federal lawsuits, including Khaimov v. Element Global Services, allege FDCPA violations
- BBB records show consumer complaints despite the company’s licensed status
- FDCPA violations can carry up to $1,000 in statutory damages plus attorney fees
- The Wood Firm PLLC works on contingency, so you pay nothing unless we win
Free Case Review: +1-844-638-1122
Who Is Element Mediation Group?
Element Mediation Group, also known as Element Global Services, is a debt collector that has operated since 2013. The company specializes in accounts receivable management for creditors. Like any collector on our directory of collection agencies, they must follow federal law.
In our practice, we request the original assignment letter on every Element Mediation Group file we open. That letter shows exactly what authority they have to collect. It also helps confirm whether the debt amount matches the original account.
- Also known as: Element Global Services
- Operating since: 2013, according to BBB records
- Phone: 855-207-2708 | (855) 207-2708 | 8552072708
- Alternate line: 877-651-9679 | (877) 651-9679 | 8776519679
- Specialization: Accounts receivable management
- BBB Record: Reportedly includes numerous consumer complaints
How Do You Contact Element Mediation Group?
You can contact Element Mediation Group at 855-207-2708 or their alternate line, 877-651-9679. Both numbers appear above in several formats so you can save them correctly.
Document every call, including the exact time and which number appeared on your phone. That record matters if calls happen outside legal hours.
Why Is Element Mediation Group Calling You?
Element Mediation Group is calling you because a creditor assigned or referred an account they believe you owe. The company works as an accounts receivable manager for a range of creditors. Verify any account with the original creditor before you engage further.
What Counts as Element Mediation Group Debt Collection Harassment?
Debt collection harassment happens when a collector crosses the boundaries set by the Fair Debt Collection Practices Act. Consumer complaints against Element Mediation Group reportedly describe several of these behaviors.
- Calling outside legal hours: Contact before 8 AM or after 9 PM in your time zone may break federal law
- Workplace contact: Continued calls to your job after you’ve objected may violate the FDCPA
- Third-party disclosure: Sharing your debt with family, friends, or coworkers without authorization is prohibited
- Abusive language: Profane or threatening language is illegal regardless of whether the debt is valid
- False arrest threats: Threatening jail time for unpaid consumer debt is explicitly prohibited
- Excessive calling: Courts have found 7 to 10 calls a day potentially excessive
If Element Mediation Group has engaged in any of these behaviors, start documenting immediately. That record becomes the foundation of any FDCPA claim.
What Are Your Rights Against Element Mediation Group?
Federal law gives you specific, enforceable rights against bill collector harassment. Understanding them helps you recognize a violation when it happens.
- Right to cease communication: A written demand forces them to stop contact except to confirm cessation or notify you of legal action
- Right to debt validation: You can demand written proof, including the original creditor’s name and account number
- Right to sue: FDCPA violations can support statutory damages up to $1,000, plus actual damages and attorney fees
How Do You Stop Element Mediation Group From Calling?
Send a written cease-and-desist letter by certified mail citing 15 U.S.C. § 1692c. Keep a copy for your records. Element Mediation Group must then limit contact to confirming cessation or notifying you of legal action.
- FTC: Accepts complaints about deceptive or abusive collection practices
- CFPB: Investigates individual consumer complaints against collectors
- State attorney general: Can act on state-level violations; New York residents can start with the New York Attorney General’s consumer protection office
Consumers have filed similar complaints against the Global Resolution Center. Document every call’s date, time, and content, along with any workplace or third-party contact.
In our practice, we ask clients to forward every letter and voicemail as it arrives. A real-time record holds up far better in an FDCPA claim than a memory pieced together weeks later.
Is Element Mediation Group a Scam?
Element Mediation Group is a real, licensed debt collector, but licensed doesn’t mean every tactic is legal. The company has operated under this name and as Element Global Services since 2013.
Numerous consumer complaints allegedly describe aggressive calling patterns, false legal threats, and improper credit reporting. You can verify their BBB status through the Better Business Bureau. A clean license still doesn’t excuse a documented violation.
Is Element Mediation Group Banned by the FTC?
No. Element Mediation Group has not been banned by the FTC. That doesn’t mean their tactics have escaped scrutiny.
Three separate federal lawsuits and a pattern of BBB complaints document specific allegations against the company. Consumers can also file directly with the FTC or CFPB if they believe a violation occurred.
In our practice, we cross-check every complaint pattern against the specific call log a client brings us. Matching details across multiple complaints often strengthens an individual case.
Has Element Mediation Group Been Sued?
Yes. Element Mediation Group has been named as a defendant in multiple federal lawsuits.
- Khaimov v. Element Global Services: Allegedly claimed FDCPA violations including harassment and improper collection practices.
- Spani v. Element Global Services, Inc., et al.: Allegedly claimed unlawful debt collection tactics and consumer rights violations.
- Phillips v. Element Global Services, Inc.: Allegedly claimed harassment and other FDCPA regulation violations.
Full case details aren’t all public. Three separate suits still point to a pattern rather than an isolated dispute. If your experience matches any of these allegations, that pattern may support your own claim.
In our practice, we compare a client’s call log against the allegations in these three cases. A close match often points straight to a viable FDCPA claim.
Can Element Mediation Group Sue You or Seize Your Property?
Yes, Element Mediation Group can sue if the debt is valid and within your state’s statute of limitations. That window typically runs three to six years. They cannot threaten a lawsuit they have no intention of filing, since that itself violates the FDCPA.
They also cannot seize property or garnish wages without first winning a court judgment. If you receive lawsuit papers, respond before the deadline instead of ignoring it.
Element Mediation Group can report a valid debt to credit bureaus. Inaccurate reporting, though, may support a separate claim under the Fair Credit Reporting Act.
How The Wood Firm PLLC Helps Stop Element Mediation Group Harassment
Calls before 8 AM, workplace contact after an objection, and arrest threats all point to documented FDCPA violations. We build cases by matching your call log against the Khaimov, Spani, and Phillips allegations.
We send legal notice on your behalf, which typically stops contact quickly. We handle fighting collection agency harassment on contingency. Call our office directly at +1-844-638-1122.
Documented calls outside legal hours are worth a closer look. Visit our contact page or call +1-844-638-1122 for a free case review.
The Wood Firm PLLC handles these cases on contingency. If Element Mediation Group broke the law, they pay our fees.
Frequently Asked Questions About Element Mediation Group
Why is Element Mediation Group calling you
A creditor likely assigned or referred a debt connected to your name. Verify the account with the original creditor before you provide any information.
Is Element Mediation Group a scam
No, Element Mediation Group is a legitimate, licensed debt collector operating since 2013. Numerous consumer complaints allege aggressive tactics, but that doesn’t make the company itself a scam.
What is Element Mediation Group’s phone number
Their main line is 855-207-2708, also written as (855) 207-2708. Their alternate line is 877-651-9679, also written as (877) 651-9679.
What was the Element Mediation Group lawsuit about
Three federal lawsuits, Khaimov, Spani, and Phillips v. Element Global Services, allegedly claim FDCPA violations including harassment and improper collection tactics.
What is Element Mediation Group
Element Mediation Group, also known as Element Global Services, is a debt collector specializing in accounts receivable management. It has operated since 2013 according to BBB records.
Can you file a complaint against Element Mediation Group
Yes, you can file with the FTC, the CFPB, and your state attorney general. Each complaint creates an official record that can support a future legal claim.
Can Element Mediation Group affect your credit score
Yes, a reported debt can lower your credit score for up to seven years. That clock runs from the original delinquency date, and you can dispute inaccurate reporting with the bureaus.
Can Element Mediation Group contact your family or employer
They may contact third parties only to locate you, never to discuss the debt itself. Workplace calls must stop once you inform them your employer prohibits such contact.
For related reading, see how Global Trust Management harassment compares. Consumers also stopped Credit Bureau Collection Services harassment using similar steps.
What Should You Do Next About Element Mediation Group?
If calls arrived before 8 AM, after 9 PM, or at work after an objection, log it today. The Wood Firm PLLC reviews these files on contingency, so a consultation costs nothing. Call +1-844-638-1122 for a free file review.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
