Greenberg, Grant & Richards has been contacting you about a debt, and you are not sure whether the account is yours or whether the balance is accurate. According to BBB complaint records, consumers have allegedly described contact from GGR about debts they did not recognize and collection letters with contested amounts. If that matches your situation, call +1-844-638-1122 for a free case review.
Key Takeaways
- Greenberg, Grant & Richards, Inc. (GGR) is a Houston, Texas debt collection agency founded in 1993. It operates at ggrinc.com and maintains offices in Chicago, Denver, Los Angeles, and Tampa.
- GGR focuses primarily on business-to-business (B2B) commercial debt. When GGR contacts an individual consumer, the FDCPA still applies if the underlying account qualifies as consumer debt.
- Two federal FDCPA lawsuits name GGR as a defendant: Lampkin v. Greenberg, Grant and Richards, Inc. (No. 1:15-cv-00402) and Burns v. Greenberg, Grant and Richards Inc. (No. 4:15-cv-00517).
- A 2015 case, Wood v. Greenberg, Grant & Richards, alleged FDCPA violations and resolved via private settlement, according to public records.
- BBB records document consumer complaints about GGR involving disputed debt amounts and collection practices.
- FDCPA violations carry up to $1,000 per lawsuit in statutory damages, plus actual damages and attorney fees paid by the collector.
- The Wood Firm PLLC handles these cases on contingency. You pay nothing upfront, and if GGR violated federal law, they pay our fees.
Free Case Review: +1-844-638-1122
Who Is Greenberg, Grant & Richards?
Greenberg, Grant & Richards, Inc. is a third-party debt collection agency founded in 1993 and headquartered in Houston, Texas. The firm collects delinquent accounts receivable for businesses and operates at ggrinc.com. GGR markets itself as a B2B collector, but consumer accounts also appear in its files.
GGR holds an A+ rating with the Better Business Bureau and membership in the International Association of Commercial Collectors. BBB records nonetheless document consumer complaints about the agency’s collection practices and disputed account amounts. In our practice, we treat an A+ BBB rating as a baseline — it does not determine whether specific conduct in a specific case crossed the line under federal law.
- Also Known As: GGR, GGR Inc., Greenberg Grant Richards
- Address: 5858 Westheimer Rd, Suite 500, Houston, TX 77057-5645
- Phone: 713-789-5893 | (713) 789-5893 | +1-713-789-5893 | 7137895893
- Additional Numbers: 888-961-1000 | (888) 961-1000 | 8889611000 | 713-789-0137 | (713) 789-0137 | 7137890137
- Website: ggrinc.com
- BBB Profile: Greenberg, Grant & Richards BBB listing
Phone Numbers Greenberg, Grant & Richards Uses
GGR contacts consumers from multiple numbers. If any of the following appear on your caller ID, the call may come from Greenberg, Grant & Richards or a related office. Consumers have reported these numbers in BBB complaints.
- 713-789-5893 | (713) 789-5893 | +1-713-789-5893 | 7137895893
- 888-961-1000 | (888) 961-1000 | +1-888-961-1000 | 8889611000
- 713-789-0137 | (713) 789-0137 | +1-713-789-0137 | 7137890137
GGR uses multiple outbound numbers, and some consumers report unfamiliar area codes appearing alongside calls from this agency. Save any voicemails from these numbers. Under FDCPA rules, any voicemail a debt collector leaves must identify the caller as a debt collector. A voicemail that does not may itself be a violation.
Why Is Greenberg, Grant & Richards Calling You
Greenberg, Grant & Richards is calling you because a creditor or business placed an account with them for collection. GGR primarily collects commercial accounts, but the firm also contacts individual consumers when businesses assign consumer-facing accounts to them.
The most important first question is whether the underlying account is a consumer debt. The FDCPA protects consumers on personal, family, or household debts. If GGR contacts you about a consumer account and violates the FDCPA in doing so, federal law gives you the right to sue regardless of GGR’s primary focus on B2B collections.
GGR must send a written validation notice within five days of first contact. The notice must identify the creditor and state the amount claimed. No written notice within that window may be a federal violation.
Has Greenberg, Grant & Richards Been Sued
Yes. Federal court records document multiple lawsuits naming Greenberg, Grant & Richards as a defendant. Known cases include:
- Lampkin v. Greenberg, Grant and Richards, Inc., No. 1:15-cv-00402-PLM — plaintiff alleged FDCPA violations by this collector.
- Burns v. Greenberg, Grant and Richards Inc., No. 4:15-cv-00517-DDB — plaintiff alleged FDCPA violations by this collector.
- Wood v. Greenberg, Grant & Richards (2015) — a consumer alleged FDCPA violations. The case resolved through private settlement, according to public records.
When we open a GGR file, we pull the call logs and any written communications dating from first contact. The Lampkin and Burns cases both arose from conduct the FDCPA specifically prohibits: collection activity that crosses the line on call frequency, timing, or communication content. Those are the same records we request in every GGR case, because that is where violations most commonly show up.
Is Greenberg, Grant & Richards a Scam
Greenberg, Grant & Richards is a real, licensed debt collection agency — but licensed does not mean every tactic is legal. The company has operated since 1993, holds an A+ BBB rating, and carries industry credentials from the International Association of Commercial Collectors.
The firm’s B2B focus creates a specific source of confusion for consumers. GGR may contact you about a debt originally owed to a business, and the letter or call may not clearly explain the chain from the original creditor to GGR. In our practice, we verify the chain of assignment on every GGR file at intake. A gap in that chain can mean GGR lacks proper authority to collect the account.
Is Greenberg, Grant & Richards Banned by the FTC
No. The FTC has not banned Greenberg, Grant & Richards from operating as a debt collector. The agency holds active licenses and continues to operate nationwide.
The absence of an FTC ban does not mean GGR operates without complaint. The CFPB maintains a public database of consumer complaints, and BBB records document disputes involving GGR’s collection practices. Individual FDCPA lawsuits are the primary enforcement mechanism for conduct that affects individual consumers, and those cases proceed independently of any federal agency action. GGR has faced multiple individual federal lawsuits, which are documented in the lawsuit section above.
Can Greenberg, Grant & Richards Sue You
Yes, GGR can file a lawsuit to collect a valid, documented debt within the applicable statute of limitations. Most states set that period at three to six years, depending on debt type. A lawsuit requires proper documentation of the debt, including the original account and any chain-of-assignment records.
A threat of immediate legal action without those documents in place may be a deceptive representation under the FDCPA. Document any threat and note whether it matches actual legal action.
Can Greenberg, Grant & Richards Garnish Your Wages
No, not without a court judgment. GGR must first file a lawsuit, win a court judgment, and obtain a separate garnishment order before any wage withholding can begin. A collector who threatens immediate wage garnishment during a phone call, before any lawsuit, makes a false legal threat. That threat may violate 15 U.S.C. § 1692e. Document the date, time, and exact language used if that happens.
How The Wood Firm PLLC Handles Greenberg, Grant & Richards Cases
When we open a GGR file, we examine three things first: whether the underlying account qualifies as consumer debt under the FDCPA, whether GGR sent a written validation notice within five days of first contact, and whether the chain of assignment from the original creditor to GGR is complete. GGR’s B2B focus means some accounts it pursues do not qualify for FDCPA protection — but when a consumer account lands in GGR’s collection pipeline, the same federal rules apply. We also pull call logs to check timing, frequency, and whether any collector identified themselves as a debt collector in recorded or logged communications.
The Wood Firm PLLC represents consumers only. Our firm has never represented a creditor or a debt collector. We handle FDCPA, FCRA, and TCPA cases on contingency: no upfront fees, no hourly costs. If GGR violated federal law in its contact with you, they pay our attorney fees. After you call, we review the facts of your case and explain your options before any filing takes place. Reach our firm at +1-844-638-1122.
If Greenberg, Grant & Richards has contacted you about a debt you do not recognize or in ways that felt unlawful, document what happened and reach out. Visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency. If GGR violated federal law, they pay our fees.
Frequently Asked Questions
Is Greenberg, Grant & Richards a legitimate debt collection agency
Yes. Greenberg, Grant & Richards is a real, licensed debt collection agency founded in 1993 and based in Houston, Texas. Legitimate status does not prevent FDCPA violations. The firm has faced multiple federal lawsuits and accumulated BBB complaints about its collection practices.
Does the FDCPA apply to Greenberg, Grant & Richards
The FDCPA applies when GGR contacts an individual consumer about a personal, family, or household debt. GGR’s primary focus is B2B collections, and purely commercial accounts fall outside the FDCPA’s scope. If GGR contacts you personally about a consumer account, federal protections apply.
Why is GGR calling me about a business debt
GGR collects commercial accounts on behalf of businesses. If a vendor, landlord, or service provider placed a delinquent account with GGR, the call may relate to that business relationship. Request written validation identifying the original creditor and the specific account before responding.
Can Greenberg, Grant & Richards report my debt to credit bureaus
Yes, on valid debts that meet reporting requirements. Under the FCRA, the reported information must be accurate and must reflect any written disputes. Reporting an inaccurate balance or maintaining a bureau entry after a written dispute may be a separate FCRA violation.
Can Greenberg, Grant & Richards garnish my wages
No, not without a court judgment. GGR must file a lawsuit, win a judgment, and obtain a court order before wage withholding can begin. A threat of immediate garnishment during a phone call may violate the FDCPA. Document the date, time, and exact language of any such threat.
What is the Greenberg, Grant & Richards BBB rating
GGR holds an A+ BBB rating, according to its BBB profile. BBB accreditation and rating reflect business practices generally. They do not determine whether specific collection conduct in a specific case violated the FDCPA.
How do I get Greenberg, Grant & Richards to stop calling me
Send a written cease-and-desist by certified mail with return receipt to 5858 Westheimer Rd, Suite 500, Houston, TX 77057-5645. After receipt, GGR must stop all contact except to confirm they are ceasing or to notify you of specific legal action. Each call after a properly delivered cease request may be a standalone FDCPA violation worth up to $1,000.
What does GGR stand for
GGR stands for Greenberg, Grant & Richards. The agency also appears in bank statements and correspondence as “GGR Inc.” or “Greenberg Grant Richards.” All refer to the same Houston, Texas collection agency.
What to Do Before Greenberg, Grant & Richards Contacts You Again
Gather every document GGR has sent you: letters, envelopes, and any credit bureau entries showing the account. Note the dates of every call and save any voicemails. If GGR’s contact involves a consumer account, those materials are the starting point for an FDCPA review. The Wood Firm PLLC takes these cases on contingency with no upfront cost to you. Call +1-844-638-1122 to talk through what you have.
Jeff Wood represents consumers exclusively — never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
