Radius Global Solutions is a real debt collection company, not a fake operation invented for a scam. That does not mean every call or text claiming to be from them is lawful, or even genuine.
This guide explains who Radius Global Solutions is and why they may be contacting you. It also covers what to do if their tactics cross into harassment.
Key Takeaways
- Radius Global Solutions is a BBB-accredited debt collector, not an inherently fake company.
- Not every call, text, or letter claiming to be from Radius Global Solutions is actually from them.
- The FDCPA still limits Radius Global Solutions, including on hours, frequency, and honesty.
- Radius Global Solutions has faced several federal lawsuits, with mixed and sometimes unresolved outcomes.
- A written debt validation request pauses collection until they prove you owe the debt.
- The Wood Firm PLLC reviews Radius Global Solutions contacts on contingency, so you pay nothing unless we recover money.
Free Case Review: +1-844-638-1122
Jump to a Section
- Is Radius Global Solutions a legit debt collector
- Why is Radius Global Solutions calling you
- Who does Radius Global Solutions collect for
- How to tell if a Radius Global Solutions text is real
- Signs Radius Global Solutions has crossed into harassment
- What federal law says about their tactics
- How to stop calls from Radius Global Solutions
- Has Radius Global Solutions been sued before
- Does Radius Global Solutions show up on your credit report
- What to do if you don’t owe the debt
- How long can they try to collect
- How to report Radius Global Solutions
- Do other federal laws protect you
- How The Wood Firm PLLC can help
- Frequently asked questions
Is Radius Global Solutions a Legit Debt Collector
Yes, Radius Global Solutions is a real, BBB-accredited collection agency. The Better Business Bureau lists the company as accredited since 1994, with an A+ rating. Its headquarters sit in Edina, Minnesota.
Radius Global Solutions describes its founding as 2005 on the company’s own website. BBB records for the same address tell a longer story. The underlying business started in 1981, was incorporated in 1982, and changed ownership in 2016.
Public records don’t clarify whether 2005 refers to a rebrand or a related predecessor entity. Treat both dates as accurate for different parts of the company’s history.
BBB records list officers Lance Black, Executive Vice President, and Valerie Bartosh, Vice President. The listed phone number is (888) 287-5711. You can review the full BBB profile for Radius Global Solutions directly.
Why Is Radius Global Solutions Calling You
Radius Global Solutions works as a business process outsourcing and accounts receivable company. It handles first-party collection, calling early on behalf of the original creditor. It also handles third-party collection of older, charged-off debts.
Is Radius Global Solutions a First-Party or Third-Party Collector
Radius Global Solutions performs both roles depending on the client. Its own site explains the difference between first-party and third-party collection. A third-party summary of the company describes the same split.
Why Is Radius Global Calling Me If I Have No Debt
Wrong-number and mistaken-identity contacts happen with large collection operations. If you do not recognize the account, do not confirm any personal details over the phone.
Ask for the name of the original creditor and the account number in writing instead. A legitimate collector must provide this information if you request debt validation.
Who Does Radius Global Solutions Collect For
Radius Global Solutions works across several industries rather than one type of debt. Its site lists clients in:
- Healthcare
- Financial services
- Telecommunications and utilities
- Transportation and retail
- Government and education
The company’s government and education industries page gives more detail on that segment. A call referencing debt from any of these sectors is not, on its own, proof of legitimacy.
How to Tell if a Radius Global Solutions Text Is Real
Search data shows many people wondering whether a text mentioning Radius Global Solutions is a scam. The sources reviewed for this guide don’t confirm the company’s own texting practices. Treat any single unexpected text with caution.
Before responding to a text or clicking a link, verify the contact independently:
- Do not click links inside an unexpected text about a debt
- Call the number listed on the BBB profile, (888) 287-5711, instead of a number from the text
- Ask for written validation of the debt before discussing anything
- Check your BBB and CFPB complaint history for the name used in the text
Radius Global Solutions maintains its own page on avoiding debt collection scams. It’s a useful starting point for comparison.
Signs Radius Global Solutions Has Crossed Into Harassment
Receiving multiple calls a day or week can be a warning sign. This is especially true after you’ve asked them to stop. Calls before 8 a.m. or after 9 p.m. in your time zone are FDCPA violations regardless of tone.
Other red flags include:
- Continued calls to your workplace after you say your employer prohibits it
- Threats of arrest or wage garnishment without proper legal process
- Discussing your debt with family, friends, or coworkers
- Contact that continues after you send a written cease communication letter
What Federal Law Says About Their Tactics
The Fair Debt Collection Practices Act sets clear limits on how Radius Global Solutions can contact you. It cannot call before 8 a.m. or after 9 p.m. in your time zone. It also cannot contact your workplace once told not to, or use threatening or profane language.
It cannot call repeatedly to annoy or harass you. It cannot discuss your debt with third parties beyond locating you, or misrepresent what you owe.
A proven violation can lead to compensation up to $1,000 in statutory damages. Actual damages and attorney fees may also apply. Learn more about your rights under the FDCPA.
How to Stop Calls From Radius Global Solutions
Document Every Contact First
Keep a record of every call, text, or letter from Radius Global Solutions. For each one, note:
- The date and time of contact
- The phone number or address it came from
- The name of the representative, if given
- What was said, as close to word-for-word as possible
Send a Debt Validation Request
You have the right to request written proof that a debt is valid. This includes proof that Radius Global Solutions has authority to collect it. Send this request by certified mail within 30 days of first contact.
Collection activity must pause until they provide adequate verification.
Send a Cease Communication Letter
If you want contact to stop entirely, send a written cease letter by certified mail with return receipt. Under the FDCPA, they can then only contact you for two reasons. They may confirm receipt, or notify you of a specific action, such as a lawsuit.
Has Radius Global Solutions Been Sued Before
Radius Global Solutions has faced numerous individual claims and class actions in federal and state courts. A full list isn’t practical here, but a running list of lawsuits against Radius Global Solutions tracks many of them.
A lawsuit being filed is not proof the company did anything wrong. Several notable cases below illustrate different outcomes.
What Happened in the Wilson Case
In Wilson v. Radius Global Solutions, LLC, an Illinois consumer alleged the company used local area codes without a local presence. The court granted summary judgment for Radius Global Solutions due to a lack of standing. This means the company prevailed in that case, not the consumer.
What Happened in the Gordon Case
Gordon v. Radius Global Solutions, LLC is a Michigan federal case. It examines whether the company had a permissible purpose under the Fair Credit Reporting Act to pull a credit report during collection. The court filing reviewed here does not show a final resolution. This case should not be treated as evidence of wrongdoing either way.
What Happened in the Taylor Case
Taylor v. Radius Global Solutions, LLC is a 2025 New York appellate decision. It addressed whether the consumer had standing and whether the FDCPA claim was pleaded sufficiently. That’s a procedural question, not a ruling on the underlying conduct. You can review the Taylor decision directly.
What Happened in the O’Neill Case
O’Neill v. Radius Global Solutions, LLC was filed in the U.S. District Court for the District of New Jersey under the FDCPA. The case filing reviewed here does not show a confirmed outcome.
What Happened in the Washington Charity Care Case
A 2020 class action alleged that Radius Global Solutions ignored Washington state charity care requirements while collecting medical debt. Based on the sources reviewed here, this is an allegation from the filed complaint, not a confirmed finding.
What Happened in the Pennsylvania Validation Notice Case
A 2019 Pennsylvania case involved a class action over the company’s debt validation notice. A federal court denied a motion to dismiss it, letting the case proceed past an early motion. That is not itself a finding that Radius Global Solutions violated the law. See coverage of that ruling for more detail.
Does Radius Global Solutions Show Up on Your Credit Report
An account placed with Radius Global Solutions can lower your credit score if it reports as delinquent or charged off. Collection accounts generally stay on a credit report for seven years from the original delinquency date.
How to Try to Remove an Entry
One consumer credit blog outlines a typical removal process, though it is not an official or legal source. The general steps are:
- Request written debt validation by certified mail within 30 days of first contact
- Compare the reported details against your actual credit reports
- If the debt is valid, negotiate a pay-for-delete, payment in full, or settlement
- If the debt is inaccurate, dispute it directly with Equifax, Experian, and TransUnion
See that consumer guide on removing a Radius Global Solutions entry for a longer walkthrough. The CFPB also explains how to dispute an error on your credit report.
What to Do if You Don’t Owe the Debt
Send a debt validation letter right away if you don’t believe the debt is yours. Do not make any payment, even a small one. A payment can restart the statute of limitations on an old debt.
If Radius Global Solutions cannot validate the debt, it must stop collecting. It also cannot report the debt to credit bureaus. If it already reported the account, it must ask the bureaus to remove that information.
How Long Can They Try to Collect
Every state sets a statute of limitations on how long a collector can sue over an unpaid debt. This typically runs three to ten years, depending on the debt type and state. Radius Global Solutions can still contact you about a time-barred debt, but it cannot legally sue you to collect it.
Be careful about making a payment on a debt you think may be time-barred. In many states, a payment or written acknowledgment can restart that clock and give the collector new grounds to sue.
How to Report Radius Global Solutions
You can file a complaint with the Consumer Financial Protection Bureau through its online complaint portal, selecting “debt collection” as the category. Include dates, times, and details of each contact. Attach any documentation you have saved.
You can also file with your state attorney general and the Federal Trade Commission. The BBB has its own complaint page for Radius Global Solutions. Filing with more than one agency helps regulators spot a pattern.
Do Other Federal Laws Protect You From Radius Global Solutions
The Telephone Consumer Protection Act limits autodialed or prerecorded calls to your cell phone made without consent. A violation can carry damages of $500 to $1,500 per call. Explore TCPA protection options to learn more.
The Fair Credit Reporting Act requires accurate reporting to credit bureaus. If Radius Global Solutions reports inaccurate information, you can dispute it. You may be entitled to compensation if they fail to correct it. Learn about your FCRA rights.
How The Wood Firm PLLC Can Help
The Wood Firm PLLC handles cases involving the FDCPA, FCRA, and TCPA. This includes claims against large collection operations like Radius Global Solutions. We review your call logs and correspondence to identify which contacts may be actionable.
Most cases proceed on contingency, so you pay nothing unless we recover compensation. Federal law also requires a collector who loses to pay your attorney fees. Explore how The Wood Firm PLLC works for you, or see why consumers choose The Wood Firm PLLC.
Call The Wood Firm PLLC at +1-844-638-1122 for a free review of your situation. For background on other collectors, you can also review our list of collection agencies in the United States.
Frequently Asked Questions
Is Radius Global Solutions a scam
No, Radius Global Solutions is a real, BBB-accredited collection agency, not a scam operation by itself. Individual contacts claiming to be from them can still be fraudulent. Verify before you pay or share information.
Does Radius Global Solutions sue people
Yes, Radius Global Solutions and related entities have been named in federal and state lawsuits. Being sued or filing a suit does not by itself confirm wrongdoing on either side.
How can I stop Radius Global Solutions debt collection calls
Send a written cease communication letter by certified mail with return receipt requested. Under the FDCPA, they must then stop contacting you. The only exceptions are to confirm receipt or notify you of a specific legal action.
What should I do if I’m harassed by Radius Global Solutions
Document every interaction, including dates, times, and what was said. Send a debt validation request, consider a cease letter, and file a complaint with the CFPB to create an official record.
Can I sue Radius Global Solutions for harassment
Yes, if they violated the FDCPA or another consumer protection law, you may have grounds for a claim. Possible remedies include statutory damages up to $1,000, actual damages, and attorney fees paid by the collector.
How many times can Radius Global Solutions call me per day
The FDCPA does not set an exact daily limit, but repeated calls meant to annoy or harass you can violate the law. Some courts have treated high call volumes as evidence of harassment, especially after a cease request.
Can Radius Global Solutions contact my family or employer
Generally no, beyond a single contact to obtain your location information. They cannot reveal that you owe a debt to a family member, friend, or employer.
Why does Radius Global keep calling me if I have no debt
Wrong-number contact and mistaken identity happen at large collection operations. Ask for written validation of the account before confirming any personal information.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
