Xact Receivables Management contacts consumers about fintech loans, installment debts, and utility accounts. Usury class actions have targeted Xact-branded loans tied to CNG Financial, alleging those loans exceed state rate caps. If Xact is calling you or appearing on your credit report, call +1-844-638-1122 for a free case review.
Key Takeaways
- Xact Receivables Management (also operating as Xact! Resources, Inc.) is a debt collection agency based in Prior Lake, MN, in business since 1985. It is not BBB accredited and carries a “Not Rated” BBB status.
- Consumers have filed FDCPA complaints alleging harassing calls and threats of arrest from Xact collectors, according to consumer complaint records.
- Usury class actions have targeted the Xact-branded installment loan product connected to CNG Financial and Axcess Financial Services, alleging those loans exceed state interest rate caps.
- Xact is not banned by the FTC. It operates as an active, licensed collection agency.
- Successful FDCPA claims may recover up to $1,000 per case; TCPA claims may recover $500 to $1,500 per automated call without consent.
- The Wood Firm PLLC handles these cases on contingency. If Xact violated federal law, they pay the firm’s fees.
Free Case Review: +1-844-638-1122
Who Is Xact Receivables Management?
Xact Receivables Management is a third-party debt collection agency that also operates as Xact! Resources, Inc. Its BBB file with the BBB of Minnesota and North Dakota opened in January 1992. The business started in 1985 and lists Ms. Terri Shepherd as Owner and President.
Xact provides recovery services for fintech lenders, financial technology companies, and B2C and B2B organizations. It collects on installment loans, telecom and utility accounts, credit card and retail balances, and property management debts.
The “Xact” name also appears on an installment loan product marketed through Axcess Financial Services and CNG Financial. That loan product is a separate but related source of consumer disputes discussed in the lawsuit section below.
In our practice, the first thing we verify on any Xact file is which entity originated the debt. The naming overlap between Xact Receivables Management and the Xact-branded loan product creates chain-of-title confusion. A broken chain means Xact may lack legal standing to collect on a specific account.
- Also Known As: Xact! Resources, Inc.
- Address: Prior Lake, MN (BBB of Minnesota and North Dakota)
- Phone: 800-947-2954 | (800) 947-2954 | +1-800-947-2954 | 8009472954
- Phone: 800-759-2723 | (800) 759-2723 | +1-800-759-2723 | 8007592723
- Fax: (952) 890-0953
- BBB Profile: Xact! Resources, Inc. BBB listing (Prior Lake, MN)
Phone Numbers Xact Receivables Management Uses to Contact Consumers
Xact contacts consumers from the numbers documented in its BBB file and consumer complaint records. A match on your caller ID means Xact is calling about a debt they hold for collection.
Known documented numbers include:
- 800-947-2954 | (800) 947-2954 | +1-800-947-2954 | 8009472954
- 800-759-2723 | (800) 759-2723 | +1-800-759-2723 | 8007592723
If Xact used an automated dialer to reach your cell phone without your prior written consent, each call may constitute a separate TCPA violation. Document the date, time, and any voicemail left. Consumer complaints describe Xact calling from multiple numbers to bypass call blocks. Note every number that appears on your caller ID.
Why Is Xact Receivables Management Calling You
Xact is calling you because a lender, telecom provider, landlord, or financial services company assigned or sold your account to them for collection. Xact specializes in fintech and installment loan debt, telecommunications accounts, and property management receivables.
If the account traces to a Xact-branded CNG Financial loan, it may carry additional legal complexity. Usury class actions have challenged those loans as exceeding state interest rate caps. A loan with an unenforceable interest rate creates collection problems for any downstream collector, including Xact.
Has Xact Receivables Management Been Sued
Yes. Yes. Xact Receivables Management and connected entities have faced lawsuits under the FDCPA and state usury laws. Verified actions from court records and legal databases include:
- CNG/Xact Class Action (Warren Terzian LLP): borrowers filed suit alleging Xact-branded installment loans exceeded state rate caps, seeking to void loans and recover unlawfully collected funds.
- FDCPA individual actions: consumers have sued Xact-Portfolio collectors for alleged threats of arrest and excessive communication, according to classaction.org records.
- Arbitration proceedings: consumers have challenged whether Xact debt owners are the true originators, per Federal Reserve comment records.
In our practice, on every Xact fintech loan file, we pull the agreement and check the rate against state law. If the rate exceeds the state limit, the debt may be unenforceable. Collecting on an unenforceable debt is itself a potential FDCPA violation.
Is Xact Receivables Management a Scam
Xact Receivables Management is a real, licensed debt collection agency, not a scam. The company has operated since 1985 under the Xact! Resources, Inc., corporate name. It is not BBB accredited. The BBB of Minnesota and North Dakota lists it as “Not Rated”.
Licensed does not mean every tactic is legal. Consumer complaints describe Xact collectors allegedly threatening arrest for civil debts. In our practice, we also examine whether the Xact validation letter correctly identifies the originating lender. When the originator is a special purpose vehicle, the validation letter may misrepresent the true creditor. That misrepresentation is itself an FDCPA violation.
Is Xact Receivables Management Banned by the FTC
No. Xact Receivables Management does not appear on the FTC’s list of banned debt collectors. The agency operates as an active, licensed collection firm.
No FTC ban does not mean Xact operates without legal exposure. The usury class actions and FDCPA individual complaints show that Xact-connected debt collection has produced documented consumer litigation. Private federal claims under the FDCPA and TCPA remain the primary enforcement mechanism available to consumers.
Can Xact Receivables Management Report to Your Credit
Yes, Xact can report unpaid accounts to the major credit bureaus. That reporting must comply with the FCRA. A Xact tradeline must identify the original creditor, report the correct delinquency date, and reflect only owed balances. If the underlying loan carries an unenforceable interest rate, the reported balance may exceed the legally collectible amount.
If a Xact fintech loan entry appears on your credit report, compare the balance against the original terms. An inflated balance from an unenforceable interest rate may violate both the FCRA and the FDCPA. The tradeline entry may be the violation itself.
How The Wood Firm PLLC Helps Stop Xact Receivables Management Debt Harassment
When we open a Xact file, we start with two questions: what entity originated this debt, and does the collection letter correctly identify the original creditor? For Xact-branded loan accounts, we pull the loan agreement and check the interest rate against state law. For telecom and property management accounts, we check whether Xact holds a proper assignment from the original creditor. Call volume and automated dialing records come next. The firm handles all of these cases on contingency. No upfront fees. If Xact violated federal law, they pay our fees under 15 U.S.C. § 1692k.
After you call, we review your documentation: the collection letter, credit entries, loan agreement, voicemails, and call logs. We identify which violations apply and explain whether a federal claim is viable. The firm represents consumers exclusively and has never represented a creditor or collector. Call the firm to start: +1-844-638-1122.
If Xact’s calls used automated dialing without your consent, or if a Xact credit entry shows a balance that does not match the original loan terms, those facts may support federal claims. Visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency. If they violated federal law, they pay our fees.
Frequently Asked Questions
Who is Xact Receivables Management
Xact Receivables Management is a third-party debt collection agency that also operates as Xact! Resources, Inc. The company has been in business since 1985 and is based in Prior Lake, MN. It collects for fintech lenders, telecom providers, credit card issuers, and property management companies.
Why Is Xact Receivables Management Calling You
Xact is calling you because a creditor assigned or sold your account to them for collection. Xact specializes in fintech loan debt, utility and telecom balances, and property management receivables. Request written validation before engaging or making any payment.
Is Xact Receivables Management Legitimate
Yes. Xact Receivables Management is a real, licensed debt collection agency that has operated since 1985. It is not BBB accredited and carries a “Not Rated” BBB status. Being legitimate does not prevent FDCPA violations. If Xact used illegal tactics, you have the right to pursue a federal claim regardless.
Can I Sue Xact Receivables Management for Harassment
Yes. You can pursue a federal claim even if you owe the underlying debt. FDCPA claims may recover up to $1,000 in statutory damages. TCPA claims may recover $500 to $1,500 per call without consent. An attorney can review your documentation and advise whether a viable claim exists.
What Numbers Does Xact Receivables Management Use
Documented numbers from BBB records include (800) 947-2954 and (800) 759-2723. If Xact contacts you from other numbers, document each one. Using multiple numbers to bypass call blocking is evidence of intent to harass.
What Is the Xact Class Action About
Borrowers filed class actions alleging Xact-branded installment loans connected to CNG Financial and Axcess Financial exceed state interest rate caps. Those lawsuits seek to void the loans and recover unlawfully collected funds. If your debt originated with a Xact-branded loan, the rate and collectible balance may both be in dispute.
Does Xact Have to Provide Written Debt Validation
Yes. Under the FDCPA, Xact must send a written validation notice within five days of first contact. That notice must identify the original creditor, state the amount owed, and explain your right to dispute. If the notice does not correctly identify the originating lender, it may violate the FDCPA.
What to Do If Xact Receivables Management Has Contacted You
Keep every collection letter Xact has sent. Keep every voicemail. Pull your credit report and check the original creditor listed on any Xact tradeline. For fintech loan accounts, locate the original agreement and check the rate against your state cap. Those documents are the foundation of any Xact case review. The Wood Firm PLLC handles these cases on contingency with no upfront fees. Call +1-844-638-1122 to start.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
