If ERS Resolution Group is calling you from multiple different numbers, introducing themselves as “ERS Law Group” to make you think they are attorneys, or threatening legal action on a debt you do not recognize, pay attention. Federal law specifically prohibits debt collectors from misrepresenting themselves as lawyers or legal authorities.
ERS Resolution Group LLC is a small Buffalo, New York debt collector registered with the New York Department of State in November 2019. It is not BBB-accredited and carries a “Not Rated” BBB status because the company failed to respond to BBB requests for information.
The company has used at least six different phone numbers to contact consumers and sometimes operates under the alternate name “ERS Law Group” despite not being a law firm.
If ERS Resolution Group has crossed the line with you, call +1-844-638-1122 for a free case review. The Wood Firm PLLC works on contingency. ERS Resolution Group pays our fees if we win.
Also searched as: ERS Resolution Group LLC, ERS Resolution, ERS Collection Agency, ERS Debt Collector, and possibly ERS Law Group. Not to be confused with ER Solutions (now Convergent, Seattle), Enhanced Resource Centers (ERC), Enterprise Recovery Systems, or Great Eastern Resolutions, which are entirely separate companies.
Key Takeaways
- ERS Resolution Group LLC is at 3840 E Robinson Rd, Suite 320, Amherst, NY 14228 (BBB address) and 79 Roanoke Pkwy, Buffalo, NY 14210 (NY Department of State registered address). Registered Agent: Michael Baker.
- Formed November 21, 2019 (NY DOS #5659788). Not BBB-accredited. BBB status: “Not Rated” because the company failed to respond to BBB information requests.
- Sometimes operates as “ERS Law Group” despite not being a law firm. Using a name that implies legal authority may violate the FDCPA’s prohibition against misrepresentation.
- Uses at least six different phone numbers including (801) 486-4182, (844) 961-4380, (800) 238-5888, (844) 680-9135, (833) 616-9726, and (320) 233-8089.
- You may be entitled to up to $1,000 per FDCPA violation and $500 to $1,500 per unauthorized robocall. ERS Resolution Group pays your attorney fees if we win.
Free Case Review: +1-844-638-1122
Who Is ERS Resolution Group?
ERS Resolution Group LLC is a debt collection agency filed as a Domestic Limited Liability Company with the New York State Department of State on November 21, 2019 (DOS #5659788).
The company has two addresses on record. The BBB profile lists 3840 E Robinson Rd, Suite 320, Amherst, NY 14228. The NY Department of State registered address is 79 Roanoke Pkwy, Buffalo, NY 14210. Registered Agent: Michael Baker at the Roanoke Parkway address.
ERS Resolution Group is not BBB-accredited. More telling, the BBB lists the company as “Not Rated” specifically because the BBB made two or more requests for background information from the business and received no response. The BBB file was only opened on October 18, 2023, meaning the company operated for nearly four years before the BBB established a profile for it.
The BBB also designates the company as an “Out-of-State Collection Agency” with an “Out-of-State Collection Bond,” meaning ERS Resolution Group is collecting across state lines from its upstate New York base.
The “ERS Law Group” Problem
This is the single most important thing to understand about ERS Resolution Group.
Consumer reports indicate the company sometimes operates under the name “ERS Law Group”. They are not a law firm. They have no attorneys. The “Law Group” designation is a branding choice that conveys a sense of legal authority.
Federal law specifically prohibits this. Using any name, symbol, or language that falsely implies a debt collector is affiliated with or operates as an attorney, law firm, or legal authority is a direct violation of the FDCPA’s prohibition against deceptive and misleading representations. Courts have repeatedly held that even implying legal authority through naming or letterhead can be a violation.
If you received any communication from “ERS Law Group” (email signature, letterhead, voicemail, or verbal identification), that document or recording is evidence. Do not discard it.
Why Is ERS Resolution Group Calling You?
A creditor assigned your account to ERS Resolution Group for collection. Because ERS Resolution Group is a small, relatively new operation with a minimal public footprint, the exact types of debts the company handles are not widely documented. However, consumer reports indicate ERS pursues standard consumer debt including credit card balances, personal loans, and potentially purchased debt portfolios.
Do not pay before verifying. Because ERS Resolution Group is young (registered in 2019) and carries no BBB rating, extra caution is warranted. Request debt validation in writing within 30 days. Learn what to do when a debt collector contacts you.
Is ERS Resolution Group Harassing You?
Whether You Owe the Debt or Not, We Can Help You
Federal law protects you from abusive debt collection. You may be entitled to:
- Up to $1,000 per FDCPA violation
- Actual damages for emotional distress and lost wages
- Attorney fees paid by ERS Resolution Group if we win
We work on contingency. You pay nothing unless we win.
FREE Case Review: +1-844-638-1122
Is ERS Resolution Group a Scam?
ERS Resolution Group is a registered New York LLC with a Department of State filing, a BBB profile, and a registered agent. It is not a fake entity.
However, several factors warrant heightened caution:
- BBB “Not Rated” status. The BBB specifically notes it made two or more requests for information, and the company did not respond. Legitimate, compliant collectors typically cooperate with BBB information requests.
- Use of the “ERS Law Group” name. Alternating between “ERS Resolution Group” and “ERS Law Group” creates confusion about the company’s actual legal status.
- Multiple phone numbers. Rotating among six or more toll-free numbers (including out-of-state area codes like 801 Utah and 320 Minnesota) can be a tactic to evade call blocking.
- Minimal public footprint. For a company operating since 2019, ERS Resolution Group has an unusually sparse web presence, no public website, and no verifiable leadership beyond the registered agent.
ERS Resolution Group Phone Numbers
ERS Resolution Group has used at least six different phone numbers to contact consumers:
- (801) 486-4182 (Utah area code)
- (844) 961-4380 (toll-free)
- (800) 238-5888 (toll-free)
- (844) 680-9135 (toll-free)
- (833) 616-9726 (toll-free)
- (320) 233-8089 (Minnesota area code)
Document every call: date, time, which number, and what was said. Specifically note any use of “ERS Law Group” instead of “ERS Resolution Group.” Automated calls to your cell without consent may be separate TCPA violations worth $500 to $1,500 each. Check how many times a collector can legally call per day.
How to Stop ERS Resolution Group
1. Document “ERS Law Group” Usage
If they ever identified themselves as “ERS Law Group” verbally, in voicemail, email, or letterhead, that identification is potentially actionable. Screenshot emails, save voicemails, and write down the exact words used in phone calls.
2. Request Debt Validation
Certified letter to ERS Resolution Group at both addresses: 3840 E Robinson Rd, Suite 320, Amherst, NY 14228 and 79 Roanoke Pkwy, Buffalo, NY 14210. Demand the original creditor, debt date, itemized balance, and proof. See our debt validation guide.
3. Document Every Contact
Log date, time, which number called, and what was said. If agents implied they were attorneys or threatened specific legal action, note the exact language. If they called your workplace or contacted your family, document those specifically.
4. Send a Cease-and-Desist
Certified mail to both the Amherst and Buffalo addresses. Review what to say and not say to a collection agency.
5. Call an Attorney
Call +1-844-638-1122. The Wood Firm PLLC stops contact within 48 hours.
Can ERS Resolution Group Sue Me or Garnish My Wages?
ERS Resolution Group can hire an attorney to sue you if the debt is valid and within the statute of limitations. New York allows 3 years for most consumer debts (reduced from 6 years by the Consumer Credit Fairness Act of 2021). If the debt is older, ERS cannot successfully sue you.
Using “ERS Law Group” does not give them attorney authority or special legal powers. They are still a debt collection agency and must comply with the FDCPA.
They cannot garnish your wages without a court judgment. New York limits wage garnishment to 10% of gross wages or 25% of disposable earnings minus 30 times the federal minimum wage, whichever is less.
How to Remove ERS Resolution Group From Your Credit Report
Debt is not yours: Dispute with all three bureaus.
Balance is inaccurate: Dispute with documentation.
ERS never validated: Reference the unanswered request.
Debt is time-barred: New York’s 3-year statute of limitations is shorter than most states. Many debts that are still within the statute in other states are already time-barred in NY.
Pay-for-delete: Negotiate written deletion before paying. Get it in writing first.
Inaccurate reporting gives you a separate FCRA claim. Learn about your credit reporting rights.
How The Wood Firm PLLC Helps
When ERS Resolution Group operates as “ERS Law Group” to imply legal authority, uses multiple rotating phone numbers to evade blocking, or continues contact after a cease-and-desist, those are actionable claims under the FDCPA, FCRA, and TCPA.
The Wood Firm PLLC has handled these cases exclusively since 2011. Never represented a creditor. You pay nothing upfront. Contact stops within 48 hours. Learn about how we work for you and why clients choose us. Read the attorney profile.
Real Cases Against Collectors Like ERS Resolution Group
Client identities are protected.
- Law firm misrepresentation. A collector operated under a name that implied legal authority, making consumers believe they were dealing with a law firm. The Wood Firm PLLC documented the deceptive representation as an FDCPA violation and obtained statutory damages.
- Multi-number harassment. A client received calls from a collector using six or more different toll-free numbers after a written cease-and-desist. The Wood Firm PLLC documented each post-cease call as a separate FDCPA violation and obtained damages.
- Time-barred debt. A collector pursued a New York consumer for a debt that exceeded the state’s 3-year statute of limitations. The Wood Firm PLLC pursued FDCPA claims for the misleading threats and recovered damages plus deletion.
Has ERS Resolution Group Violated Your Rights?
Whether You Owe the Debt or Not, We Can Help You
Free Consultation – No Upfront Costs – ERS Pays Our Fees
Frequently Asked Questions About ERS Resolution Group
Who is ERS Resolution Group?
A small New York debt collector LLC filed with the NY Department of State on November 21, 2019 (DOS #5659788). Registered at 79 Roanoke Pkwy, Buffalo, NY 14210. BBB lists 3840 E Robinson Rd, Suite 320, Amherst, NY 14228. Registered Agent: Michael Baker. Not BBB-accredited. Not rated by BBB.
Is ERS Resolution Group the same as ERS Law Group?
The same company sometimes operates under the name “ERS Law Group.” It is not a law firm. Using a name that implies legal authority may violate the FDCPA’s prohibition against misrepresentation.
Is ERS Resolution Group the same as ER Solutions?
No. ER Solutions (now Convergent) is a large Seattle-based agency. ERS Resolution Group is a separate small New York entity.
Why does ERS Resolution Group call from so many different numbers?
ERS has used at least six phone numbers from multiple area codes (NY, UT, MN, and toll-free). Rotating numbers can be a tactic to evade call-blocking. Every call from any of these numbers is documented as ERS Resolution Group contact.
Can ERS Resolution Group sue me?
Yes, if the debt is valid and within New York’s statute of limitations (3 years for most consumer debts under the 2021 Consumer Credit Fairness Act). They hire outside attorneys to file lawsuits.
Can they garnish my wages?
Only with a court judgment. Threats of immediate garnishment without a court order are federal violations.
How do I stop ERS Resolution Group from calling?
Cease-and-desist via certified mail. Send to both 3840 E Robinson Rd, Suite 320, Amherst, NY 14228 and 79 Roanoke Pkwy, Buffalo, NY 14210.
Can I sue ERS Resolution Group?
Yes, for FDCPA violations. Up to $1,000 in statutory damages plus attorney fees. The “ERS Law Group” misrepresentation strengthens the claim. The Wood Firm PLLC handles these on contingency.
Take Action Against ERS Resolution Group Today
A young, small, BBB-unrated debt collector that operates under two names, uses six phone numbers, and ignores BBB information requests is exactly the kind of operation federal consumer protection laws were written to regulate. The Wood Firm PLLC has handled consumer protection cases exclusively since 2011, works on contingency, and makes ERS Resolution Group pay.
Call +1-844-638-1122 for a free case review. Browse our list of collection agencies, review our practice areas, or file with the CFPB or the New York Attorney General.
