A call from Martini Hughes & Grossman can feel different, since their tone stays calm as calls continue. Court records show a federal lawsuit, Chapman v. Martini Hughes & Grossman, alleged FDCPA violations in 2020. Before you respond, it helps to understand who is really behind that soft audit style.
Key Takeaways
- Martini Hughes & Grossman is a real, licensed debt collector founded in 2011 and based in Delray Beach, Florida
- MHG uses a polite “soft audit” approach backed by a network of private investigators 🕵️
- A 2020 federal lawsuit, Chapman v. Martini Hughes & Grossman, alleges FDCPA violations
- BBB records reportedly show complaints despite MHG’s professional tone
- FDCPA violations can carry up to $1,000 in statutory damages plus attorney fees
- The Wood Firm PLLC works on contingency, so you pay nothing unless we win
Free Case Review: +1-844-638-1122
Who Is Martini Hughes & Grossman?
Martini Hughes & Grossman is a debt collection agency founded in 2011 and based in Delray Beach, Florida. The firm specializes in large-balance commercial debt and works on a contingency basis for creditors. A retired judge and Certified Fraud Examiner reportedly leads the company.
MHG markets a “soft audit” method built around polite, persistent contact rather than aggressive tactics. The firm also runs a network of over 1,500 private investigators who locate debtors and research assets.
In our practice, we request the original assignment agreement on every MHG file we open. That document tells us exactly what authority MHG has to collect. It also shows whether their fees match what the creditor authorized.
- Also known as: MHG
- Address: 900 Linton Blvd, Suite 201, Delray Beach, FL 33444
- Phone: (561) 266-9877 | 561-266-9877 | +1 561-266-9877 | 5612669877
- Founded: 2011
- Specialization: Large-balance business-to-business debt collection using investigators
- BBB Record: Reportedly includes 12 formal complaints on file
How Do You Contact Martini Hughes & Grossman?
You can contact Martini Hughes & Grossman by phone or certified mail. Their main line is (561) 266-9877, listed above in several formats so you can save it correctly. They may also call from other numbers connected to their investigator network.
Document every number that calls you, even ones you don’t recognize. That record matters if you later need to prove a pattern of contact.
Why Is Martini Hughes & Grossman Calling You?
Martini Hughes & Grossman is calling you because a creditor assigned or referred your account for collection. MHG typically handles large commercial balances rather than everyday consumer debt. They act as an extension of the creditor’s accounts receivable department.
Their “Debtor Awareness Program” reportedly tracks liens, lawsuits, and UCC filings tied to debtors on a weekly basis. This monitoring may feel invasive. It isn’t illegal on its own unless it crosses into an FDCPA violation.
What Is MHG’s “Soft Audit” Approach?
MHG’s “soft audit” approach means polite, professional collection that avoids threats or aggressive language. The firm positions itself as a partner helping creditors recover money without damaging business relationships.
- Professional tone: no yelling, threats, or aggressive scripts
- AR-department framing: MHG presents itself as an extension of the creditor’s own staff
- Investigator network: over 1,500 investigators locate debtors and research assets
- Persistent follow-up: framed as partnership rather than pressure
A polite tone does not exempt a collector from federal law. Calling excessively, contacting your employer, or skipping validation can violate the FDCPA. It doesn’t matter how courteous the caller sounds.
Is Martini Hughes & Grossman a Scam?
Martini Hughes & Grossman is a real, licensed debt collector, but licensed doesn’t mean every tactic is legal. The firm has operated since 2011 and works primarily with business creditors.
Consumers reportedly describe mixed experiences online. Some praise MHG’s professionalism, while others describe persistent contact that felt like harassment. A calm tone does not change whether a specific call, letter, or investigator contact broke federal law.
Is Martini Hughes & Grossman Banned by the FTC?
No. Martini Hughes & Grossman has not been banned by the FTC. That does not mean their practices have gone unchallenged.
BBB records reportedly show 2 formal complaints. A federal lawsuit also alleges FDCPA violations despite the firm’s professional reputation. Consumers can also review the FTC’s debt collection FAQ for a general overview of collector obligations.
In our practice, we treat a polite tone as no defense at all. We examine call logs and letters the same way regardless of how courteous a collector sounds.
Has Martini Hughes & Grossman Been Sued?
Yes. Martini Hughes & Grossman has been named as a defendant in federal court.
- Chapman v. Martini Hughes & Grossman (2020): A federal lawsuit allegedly claiming FDCPA violations despite the firm’s “professional, soft audit” marketing.
Full case details are not public. The lawsuit’s existence shows even collectors marketing a courteous style face legal accountability. If MHG’s calls felt excessive or involved third-party contact, the Chapman case shows others have pursued claims.
In our practice, we look past a collector’s tone entirely. We build cases on documented call frequency, third-party contact, and validation timelines, not on how a collector describes itself.
Can Martini Hughes & Grossman Garnish Your Wages?
No, not without suing you first and winning a court judgment. MHG must file a lawsuit, serve you with court documents, and win the case or obtain a default judgment before garnishment becomes possible.
A threat of garnishment before MHG has sued and won may violate the FDCPA. If you are served with a lawsuit, respond before the deadline instead of ignoring it.
Can Martini Hughes & Grossman Sue You?
Yes, if the debt is valid and within your state’s statute of limitations, typically three to six years. MHG’s investigator network and in-house legal background make litigation more likely than with a typical collector.
Before filing suit, MHG reportedly uses its investigators to verify a debtor has collectable assets. If you are sued, responding on time matters more than the collector’s usual tone.
What Do Martini Hughes & Grossman Reviews Say?
Martini Hughes & Grossman reviews online are reportedly mixed. Some consumers describe a genuinely professional experience, while others describe persistent contact that felt like harassment despite the calm delivery.
The Better Business Bureau tracks formal complaint patterns like these. If you’re comparing MHG to other agencies, our directory of collection agencies covers many more.
How Do You Stop Martini Hughes & Grossman From Calling?
Send a written cease-contact demand by certified mail to 900 Linton Blvd, Suite 201, Delray Beach, FL 33444. Once received, MHG may only contact you to confirm they’ll stop or to notify you of specific legal action.
In our practice, we send this notice directly from our office in most cases. Collectors typically respond faster to a letter from an attorney than to one from a consumer alone.
- Send your letter by certified mail with return receipt so delivery is provable
- Keep a copy of the letter and the mailing receipt
- Cite your right under FDCPA § 1692c(c) to demand a stop to contact
- Log any call, text, or letter that arrives after MHG receives your demand
Continued contact after MHG receives a cease demand, apart from confirming receipt or notifying you of a lawsuit, may itself be a violation worth documenting.
How The Wood Firm PLLC May Help Stop Martini Hughes & Grossman Harassment
A polite tone does not make repeated calls, third-party contact, or ignored validation requests legal. We examine MHG’s call frequency, investigator contacts, and letters against your own timeline to see where the professional approach may have crossed into a violation.
We send legal notice on your behalf, which typically stops contact quickly, and pursue every documented FDCPA violation on contingency. Learn more about why clients choose our firm, then call +1-844-638-1122.
A calm voice on the phone doesn’t settle whether MHG followed the law. Visit our contact page or call +1-844-638-1122 for a free case review.
The Wood Firm PLLC handles these cases on contingency. If Martini Hughes & Grossman broke the law, they pay our fees.
Frequently Asked Questions About Martini Hughes & Grossman
Is Martini Hughes & Grossman a scam
No, MHG is a legitimate debt collection agency, not a scam. It has operated since 2011 and reportedly faces BBB complaints and a 2020 federal lawsuit.
What kind of company is Martini Hughes & Grossman
MHG is a commercial debt collector that uses a “soft audit” style and a large investigator network. The firm specializes in large-balance business-to-business accounts rather than typical consumer debt.
What was the Martini Hughes & Grossman lawsuit about
Chapman v. Martini Hughes & Grossman, filed in 2020, allegedly claims FDCPA violations. Full case details are not public, but the suit shows even a “professional” approach can face legal challenge.
What is Martini Hughes & Grossman’s phone number?
Their main line is (561) 266-9877, also written as 561-266-9877 or 5612669877. They may also call from other numbers tied to their investigator network.
Why is Martini Hughes & Grossman calling or texting you
A creditor likely assigned or referred a business debt connected to your name. Verify the account with the original creditor before you engage further.
Can MHG’s investigators contact your employer?
Investigators may contact your employer only to locate you, not to discuss the debt itself. If they disclosed debt details to a third party, that may violate the FDCPA.
Can you sue Martini Hughes & Grossman?
Possibly, if their calls, letters, or investigator contacts violated the FDCPA. Damages can reach up to $1,000 in statutory damages plus attorney fees, generally within one year of the violation.
For related reading, see how Allied Alliance debt collection harassment compares, or whether Titan Revenue Solutions’ persistent calls cross the same lines.
What Should You Do Next About Martini Hughes & Grossman?
If MHG’s calls feel excessive despite their polite tone, start a log of every call, text, and letter today. The Wood Firm PLLC reviews these files on contingency, so a consultation costs nothing. Call +1-844-638-1122 for a free file review.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
