If Windham Professionals is calling you about a student loan, healthcare, or commercial debt, the first thing you need to know is that Windham Professionals no longer operates independently.
In September 2023, Radius Global Solutions LLC acquired key assets from Windham Professionals, Inc., including its commercial collection division Allen, Maxwell & Silver. BBB complaint responses from early 2023 onward are signed “Radius Global Solutions LLC Formerly Windham Professionals, Inc.”
Whether you are dealing with the legacy Windham brand or its successor Radius Global Solutions, the FDCPA protections are the same. Windham’s pre-acquisition history includes multiple federal lawsuits for misleading collection letters, robocalls without consent, and continued contact after cease-and-desist requests.
If Windham Professionals or Radius Global Solutions has crossed the line with you, call +1-844-638-1122 for a free case review. The Wood Firm PLLC works on contingency. The collector pays our fees if we win.
Also searched as: Windham Professionals Inc, Windham Pros, Windham Professionals Salem NH, Windham Professionals Company, and now operating as Radius Global Solutions LLC.
Key Takeaways
- Windham Professionals, Inc. was at 380 Main Street, Salem, NH 03079. Founded 1982. Family-owned. ~400 employees across 5 offices (Salem NH, Aston PA, Hendersonville TN, Las Vegas NV, Fairfield NJ).
- Radius Global Solutions LLC acquired key Windham assets in September 2023. Current contact about “Windham” debts is handled by Radius Global Solutions.
- Pre-acquisition lawsuits include a 2017 NY class action alleging letters falsely implied disputes must be in writing, Thomas D. v. Windham (2015) for TCPA robocalls, and Moses G. v. Windham (2019) for calls after cease-and-desist.
- Windham specialized in student loan debt (including Department of Education contracts), healthcare, government, and commercial (B2B) collections.
- You may be entitled to up to $1,000 per FDCPA violation and $500 to $1,500 per illegal robocall. The collector pays your attorney fees if we win.
Free Case Review: +1-844-638-1122
Who Is Windham Professionals?
Windham Professionals, Inc. was a family-owned debt collection agency headquartered at 380 Main Street, Salem, New Hampshire 03079. Founded in 1982, the company operated for over 40 years before Radius Global Solutions LLC acquired its key assets in September 2023.
At its peak, Windham employed approximately 400 people across five offices: Salem NH (headquarters), Aston PA, Hendersonville TN, Las Vegas NV, and Fairfield NJ. Key principal: Erin W S Zaldastani. Annual revenue: approximately $24.3 million.
Windham specialized in student loan collection (including contracts with the U.S. Department of Education), healthcare debt, government accounts, and commercial (B2B) collections through its Allen, Maxwell & Silver (AMS) division. The company also provided debt consolidation, rehabilitation, and payment deferment programs for student loan borrowers.
The Radius Global Solutions Acquisition
In September 2023, Radius Global Solutions LLC acquired key assets from Windham Professionals, Inc., including the Allen, Maxwell & Silver commercial collection division. This acquisition gave Radius “brand leadership in student debt and commercial (B2B) collections” according to the company’s announcement.
If you are being contacted today about a debt originally placed with Windham Professionals, you are most likely dealing with Radius Global Solutions. BBB complaint responses from 2023 are signed “Radius Global Solutions LLC Formerly Windham Professionals, Inc.” Verify the identity of whoever is calling you before paying anything.
The FDCPA applies equally to Radius Global Solutions. Any violation committed by the successor company is actionable in the same way a Windham violation would have been.
The Federal Lawsuits Against Windham Professionals
Before the acquisition, Windham accumulated a significant lawsuit history that reveals a pattern of specific, recurring violations.
2017 New York Class Action: Disputes Must Be in Writing. A proposed class action alleged Windham’s collection letters stated consumers should “send all correspondence” to a specific mailing address, which falsely implied disputes must be submitted in writing. Under the FDCPA, consumers have the right to dispute debts verbally or in writing. Any letter suggesting otherwise is a misrepresentation.
Thomas D. v. Windham (2015, NY). TCPA and FDCPA violations alleged for robocalls without consent and harassing third parties about the consumer’s debt.
Moses G. v. Windham (2019, CA). Alleged excessive calls and continued contact after the consumer sent a cease-and-desist request.
James v. Windham (2020). Appeal regarding whether Windham’s “Validation Notification” language misled consumers about their rights.
Earlier cases: Lombardo v. Windham (2012, D. Connecticut), Aiello v. Windham (2010, D. Arizona), plus McMillan (2018), Wells (2017), Mattingly (2017), and Rosenblum (2018).
The volume and consistency of these cases across multiple states (New York, California, Connecticut, Arizona) demonstrate a national pattern. Review the top FDCPA violations.
Is Windham / Radius Global Solutions Harassing You?
Whether You Owe the Debt or Not, We Can Help You
- Up to $1,000 per FDCPA violation
- $500 to $1,500 per illegal robocall under the TCPA
- Attorney fees paid by the collector if we win
We work on contingency. You pay nothing unless we win.
FREE Case Review: +1-844-638-1122
Windham Professionals Phone Numbers
- (800) 969-0059 (also 8009690059): Primary toll-free
- (603) 890-3554: Salem, NH office
- (603) 890-4034: Salem, NH alternate
- (855) 270-2733 (also 8552702733): Toll-free
- (855) 505-2118 (also 8555052118): From GSC phone queries
- (646) 690-6342: New York area
Post-acquisition, calls may come from Radius Global Solutions numbers. Document every call regardless of what name the caller uses. Automated calls to your cell without consent may be separate TCPA violations worth $500 to $1,500. Check how many times a collector can legally call per day.
How to Stop Windham / Radius From Calling
1. Verify Who Is Actually Calling
Ask whether you are speaking with Windham Professionals or Radius Global Solutions. Get the caller’s full company name, address, and the original creditor. This matters because the successor company must still validate the debt independently.
2. Request Debt Validation
Certified letter to 380 Main Street, Salem, NH 03079 (Windham address) or to Radius Global Solutions if they identify as such. You have the right to dispute verbally or in writing. The 2017 class action specifically challenged letters implying disputes must be written. See our debt validation guide.
3. Verify Student Loan Type
If the debt is a student loan, check the National Student Loan Data System to determine whether it is federal or private. Federal loans have different collection powers (administrative garnishment without a lawsuit) but also offer rehabilitation programs.
4. Send a Cease-and-Desist
Certified mail. Given the Moses G. allegation of continued calls after cease-and-desist, keep proof of delivery and document any calls after receipt. Review what to say and not say.
5. Call an Attorney
Call +1-844-638-1122. The Wood Firm PLLC stops contact within 48 hours.
Can Windham / Radius Garnish Your Wages?
Federal student loans: yes, without a lawsuit. Administrative wage garnishment up to 15% of disposable pay. This power transfers to whatever entity holds the Department of Education contract.
Private student loans and other debts: no, not without a lawsuit. The collector must sue you, win a judgment, and obtain a court order. New Hampshire limits wage garnishment. Any threat of immediate garnishment on private debt without mentioning a lawsuit is a violation. Learn about garnishment rules.
How The Wood Firm PLLC Helps
When Windham or its successor Radius Global Solutions sends letters implying disputes must be in writing, makes robocalls without consent, or continues contact after a cease-and-desist, those are actionable claims under the FDCPA, FCRA, and TCPA.
The Wood Firm PLLC has handled these cases exclusively since 2011. Never represented a creditor. You pay nothing upfront. Contact stops within 48 hours. Learn about how we work for you and why clients choose us. Read the attorney profile.
Real Cases Against Collectors Like Windham
Client identities are protected.
- Post-cease calls. A collector continued calling after receiving a written cease-and-desist. The Wood Firm PLLC documented each subsequent call as a separate FDCPA violation and obtained statutory damages.
- Misleading dispute letter. A collector’s letter implied the consumer must dispute in writing, suppressing the right to dispute verbally. The Wood Firm PLLC pursued FDCPA claims for the misrepresentation and recovered damages.
- Student loan robocalls. A collector used automated calls to a client’s cell without consent. The Wood Firm PLLC documented each call as a TCPA violation and obtained damages per call.
Has Windham / Radius Violated Your Rights?
Whether You Owe the Debt or Not, We Can Help You
Free Consultation – No Upfront Costs – Collector Pays Our Fees
Frequently Asked Questions About Windham Professionals
Is Windham Professionals still in business?
Radius Global Solutions LLC acquired key Windham assets in September 2023. Current contact about Windham debts is handled by Radius. The Windham brand name may still appear on legacy accounts.
Who is Radius Global Solutions?
The company that acquired Windham Professionals’ key assets, including its student debt and commercial collection (Allen, Maxwell & Silver) divisions. Same FDCPA protections apply.
Can I dispute a Windham debt verbally?
Yes. The FDCPA allows verbal and written disputes. A 2017 NY class action specifically challenged Windham letters that implied disputes must be in writing.
What if Windham / Radius keeps calling after my cease-and-desist?
This violates the FDCPA, as alleged in Moses G. v. Windham (2019). Document every post-cease call with date, time, and number.
Can Windham / Radius garnish my wages for student loans?
For federal student loans, administrative garnishment up to 15% without a lawsuit. For private loans, they must sue and win a judgment first. Verify through NSLDS at studentaid.gov.
What phone numbers does Windham use?
(800) 969-0059, (603) 890-3554, (603) 890-4034, (855) 270-2733, (855) 505-2118, and (646) 690-6342. Post-acquisition, calls may come from Radius numbers.
Where do I file a complaint?
CFPB, FTC, and the New Hampshire DOJ Consumer Protection division.
Can I sue Windham / Radius?
Yes. Up to $1,000 in statutory damages per FDCPA lawsuit. $500 to $1,500 per illegal robocall. Attorney fees paid by the collector. The Wood Firm PLLC handles these on contingency.
Take Action Today
Whether you are dealing with the Windham Professionals name or its successor Radius Global Solutions, a collector with multiple federal lawsuits for misleading letters, robocalls, and cease-and-desist violations has a documented pattern. The Wood Firm PLLC has handled consumer protection cases exclusively since 2011, works on contingency, and makes the collector pay.
Call +1-844-638-1122 for a free case review. Browse our list of collection agencies, review our practice areas, or file with the CFPB.
