If Global Resolution Center LLC is calling you about a debt you do not recognize, demanding payment from multiple phone numbers, or pressuring you to settle immediately, you may have rights under federal law.
Global Resolution Center is a small Florida-based debt collector that has operated since 2017. According to public BBB records, it is not BBB-accredited despite carrying an A+ rating, and it appears to use at least three different phone numbers to contact consumers.
The company’s suite number at its Greenacres, FL address changed in 2023, and public BBB records list it as related to Finmax Smart Capital LLC, a merchant cash advance business. Its small footprint, reportedly around five employees, combined with a high call volume, has been associated with consumer complaints describing what they characterize as aggressive tactics.
Also searched as: Global Resolution Center LLC, Global Resolution, Global Resolution Group, Global Resolution Law Group, GRC, and globalrescenter.com. Not to be confused with Global Recovery Services, Global Credit & Collection Corp, or Global Solution Biz LLC, which are separate companies.
Key Takeaways
- Global Resolution Center LLC is a Florida debt collector listed at 3900 Woodlake Blvd, Suite 308, Greenacres, FL 33463. Public records show it was incorporated in August 2017. It is not BBB-accredited but carries an A+ rating, with a BBB file opened in October 2018.
- Public BBB records list the company as managed by Iryna Iaroslavska (Managing Member) and Peter Barabash (COO), and as related to Finmax Smart Capital, LLC, a merchant cash advance business.
- The company appears to use at least three phone numbers: (866) 403-8649, (833) 323-2509, and (877) 516-9107. Public records also show a suite number change, from 305B to 308, in August 2023.
- Global Resolution Center is a small operation, reportedly around five employees, and appears to collect on credit cards, student loans, medical bills, HOA dues, and merchant cash advances.
- Depending on the facts of your situation, you may be entitled to statutory damages under the FDCPA and the TCPA. Any recovery is never guaranteed and depends on the specific circumstances of your case.
Who Is Global Resolution Center LLC?
Global Resolution Center LLC is a debt collection agency headquartered at 3900 Woodlake Blvd, Suite 308, Greenacres, Florida 33463. Public records indicate the business was incorporated on August 24, 2017, and started operating on November 6, 2017. Its BBB file was opened on October 25, 2018. Its website is globalrescenter.com and its listed email is admin@globalrescenter.com.
Public records list the company as managed by Iryna Iaroslavska (Managing Member) and Peter Barabash (COO). It appears to be a small operation, with approximately five employees and roughly $258,000 in annual revenue according to available records. The BBB lists Global Resolution Center with an A+ rating but notes the company is not BBB-accredited.
According to the company’s own website, Global Resolution Center describes operating on two fronts: direct debt collection and acting as a liaison between debt sellers and debt buyers. It markets itself as working with “some of the largest direct purchasers of debt in the country” and states that it handles credit cards, student loans, medical bills, HOA fees, and other types of consumer debt. These are the company’s own representations and have not been independently verified by this firm.
Public BBB records also list a related business, Finmax Smart Capital, LLC. Finmax is described as a merchant cash advance business, which is relevant because merchant cash advance collection is generally considered a less-regulated segment of the debt collection industry, and consumer complaints in that space are more common.
Merchant cash advance agreements can carry high effective interest rates and, in some states, may include confession-of-judgment clauses that allow creditors to pursue certain remedies without a traditional lawsuit. Whether any of this applies to a specific account depends on the terms of that agreement and the laws of the relevant state.
Why Is Global Resolution Center Calling You?
Global Resolution Center is generally calling because a creditor assigned or sold an account for third-party collection. Based on the company’s stated services, the original debt could potentially come from sources such as:
- Merchant cash advance. Given the reported Finmax Smart Capital connection, if you took out a merchant cash advance that is now in default, your account may have been routed to Global Resolution Center. Merchant cash advance collection can be subject to FDCPA protections when the collector is a third party, though whether a given advance is treated as a “loan” varies by state.
- Credit card or student loan debt. The company’s marketing materials mention credit cards and student loans among the debt types it targets.
- Medical bills or HOA fees. The company also states that it collects on medical debt and homeowner association balances.
- Purchased debt. Because the company describes acting as a liaison between debt sellers and buyers, it may be collecting on a debt that has changed hands multiple times. When a debt changes hands, documentation can become harder to obtain, which is one reason you generally have the right to request debt validation in writing.
It is generally advisable not to pay before verifying a debt. Learn more about what to do when a debt collector contacts you.
Federal law provides certain protections against abusive debt collection practices. Depending on the facts, these can include statutory damages under the FDCPA, compensation for actual damages, and, in a successful case, recovery of attorney fees. None of these outcomes are guaranteed and each depends on the specific facts involved.
Is Global Resolution Center a Scam?
Based on available public records, Global Resolution Center appears to be a legitimately registered Florida business. It has a BBB file, an A+ rating, a listed corporate address, a website, and named management. Nothing in the available records suggests it is a fake or shell operation.
That said, a few details are worth noting before paying anything:
- Small operation with multiple phone numbers. A company of roughly five employees using at least three different toll-free numbers is somewhat unusual, and multiple numbers can make calls harder to trace.
- Recent address change. The company’s suite number changed from 305B to 308 in August 2023. This kind of change is common and not inherently concerning, but it is worth confirming that any entity contacting you under this name is in fact Global Resolution Center.
- Merchant cash advance affiliate. The reported connection to Finmax Smart Capital places the company in an industry segment where aggressive tactics and consumer complaints appear more common, based on general industry patterns.
- Not BBB-accredited. Despite the A+ rating, the company has not sought BBB accreditation, meaning it has not agreed to the BBB’s standards for dispute resolution.
Before paying anything, it is generally a good idea to verify the debt independently, check your credit report, and confirm the original creditor. If a caller declines to identify the original creditor or pressures you to pay immediately, that alone may be worth treating with caution.
Global Resolution Center Phone Numbers
Public records associate Global Resolution Center with at least three phone numbers:
- (866) 403-8649 (also written as 8664038649, 866-403-8649, or 866.403.8649), listed as a primary toll-free line on BBB records
- (833) 323-2509 (also written as 8333232509, 833-323-2509, or 833.323.2509), a secondary toll-free line
- (877) 516-9107 (also written as 8775169107, 877-516-9107, or 877.516.9107), an additional toll-free line listed on the company’s website
It is generally a good idea to document every call, including the date, time, number, and what was said. Automated or prerecorded calls to a cell phone made without consent may, depending on the facts, raise a separate issue under the TCPA. Consider keeping any voicemails you receive. See how many times a collector can legally call per day.
How to Respond to Global Resolution Center
1. Consider requesting debt validation. A written request sent by certified mail within 30 days of first contact can ask for the original creditor’s name, the date the debt originated, the full itemized balance, and proof the debt belongs to you. Collection activity is generally required to pause until the collector responds adequately. See our guide on how to request debt validation.
2. Check the statute of limitations. Florida’s statute of limitations is generally 5 years for written contracts and 4 years for most other consumer debts. If a debt is older than the applicable period, a collector generally cannot successfully sue to collect it, though state law can vary and this should be confirmed for your specific situation. Collecting on time-barred debt without disclosure may, depending on the facts, raise a separate legal issue.
3. Document every contact. Log the date, time, which number called, and what was said. If a representative makes statements about lawsuits, garnishment, or uses language you find aggressive, write down the exact words used.
4. Consider a cease-and-desist letter. Sent by certified mail, a letter of this kind generally limits further contact to confirming cessation or notifying you of specific legal action. Review what to say and not say to a collection agency.
5. Consider speaking with a consumer protection attorney if you believe your rights may have been violated, to discuss whether any of the above options apply to your situation.
Can Global Resolution Center Sue Me or Garnish My Wages?
A collector can generally sue you if a debt is valid and within Florida’s statute of limitations. Given the company’s reported small size, litigation involving consumers across multiple states would likely be resource-intensive, though that does not rule it out. Statements suggesting a lawsuit is imminent when none is filed may, depending on the facts, raise a separate legal issue.
A debt collector generally cannot garnish your wages without first filing a lawsuit, winning a judgment, and obtaining a court order.
Florida also has wage garnishment protections for heads of household. Generally, if you qualify as a head of household earning $750 per week or less, your wages cannot be garnished for consumer debts without your written consent, though the specifics depend on your circumstances. A statement suggesting immediate garnishment without a court order may, depending on the facts, raise a separate issue.
Addressing Global Resolution Center on Your Credit Report
If the debt is not yours, you generally have the right to dispute it with all three credit bureaus. Some consumers have reported being contacted about debts that do not appear on their credit reports at all.
If the debt may be time-barred, keep in mind that time-barred debts can still legally appear on credit reports in many cases. Continuing to collect on an expired debt without proper disclosure may, depending on the facts, raise a separate issue under the FCRA.
If validation was requested and not provided, it is generally useful to reference the unanswered request in any dispute letter sent to the bureaus.
If considering pay-for-delete, any agreement to remove reporting as a condition of payment should generally be obtained in writing before payment is made, and is not guaranteed to be honored or to be something every collector will agree to.
Inaccurate credit reporting may give rise to a separate claim under the Fair Credit Reporting Act. Learn more about your credit reporting rights.
How The Wood Firm PLLC Approaches These Matters
Conduct such as collecting on time-barred debts without disclosure, using multiple phone numbers to continue contact after a cease-and-desist request, suggesting immediate garnishment without a court order, or contacting a consumer about a debt that does not appear on their credit report may, depending on the facts, raise potential claims under the FDCPA, FCRA, or TCPA.
The Wood Firm PLLC has represented consumers exclusively in these types of matters since 2011 and has not represented creditors. Representation in qualifying matters is generally handled on a contingency basis, meaning a consumer typically pays nothing upfront. Learn about how we work for you and why clients choose us, or read the attorney profile.
Frequently Asked Questions About Global Resolution Center
Is Global Resolution Center LLC legit?
Based on available public records, yes. It is a registered Florida business, incorporated in August 2017 and based in Greenacres, FL, with a BBB file showing an A+ rating, though it is not BBB-accredited. It appears to be a small operation, with approximately five employees.
Who owns Global Resolution Center?
Public records list Iryna Iaroslavska as Managing Member and Peter Barabash as COO. The company is listed as related to Finmax Smart Capital, LLC, a merchant cash advance business.
Why are multiple different numbers calling me from Global Resolution Center?
Public records associate the company with at least three toll-free numbers: (866) 403-8649, (833) 323-2509, and (877) 516-9107. Debt collectors sometimes rotate numbers, and available records indicate these numbers connect to the same Greenacres, FL office.
Can Global Resolution Center sue me?
Potentially, if the debt is valid and within Florida’s statute of limitations (generally 5 years for written contracts, 4 years for most other consumer debts). Given the company’s reported small size, actual lawsuits may be less common than statements referencing possible legal action, though this can vary.
Can Global Resolution Center garnish my wages?
Only after obtaining a court judgment. Florida has head-of-household wage garnishment protections that may apply depending on your income and circumstances. A statement suggesting immediate garnishment without a judgment may, depending on the facts, raise a separate issue.
How do I stop Global Resolution Center from calling?
Consider sending a cease-and-desist letter by certified mail to 3900 Woodlake Blvd, Suite 308, Greenacres, FL 33463. After receipt, a collector is generally limited to contacting you to confirm cessation or to notify you of specific legal action.
What is Finmax Smart Capital?
Finmax Smart Capital, LLC is described in BBB records as a merchant cash advance business related to Global Resolution Center LLC. If you took out a merchant cash advance that went into default, your account may have been routed to Global Resolution Center for collection.
Can I raise a legal claim against Global Resolution Center?
Depending on the facts, a consumer may be able to pursue an FDCPA claim, potentially including statutory damages and attorney fees, or a TCPA claim related to unauthorized robocalls. Whether any claim applies, and what it may be worth, depends entirely on the specific facts of the situation, and no outcome is guaranteed.
