Asset Recovery Solutions, LLC purchased your debt from your original creditor at a deep discount. According to BBB records, consumers have filed 31 complaints in three years, with 10 in the last 12 months. Federal court filings from 2016 to 2018 document misleading settlement letters, false urgency, and denial of dispute rights.
Key Takeaways
- Asset Recovery Solutions, LLC (ARS) is a licensed debt buyer headquartered at 2200 E Devon Ave, Suite 200, Des Plaines, IL 60018, operating since 2009 under aliases including ARS Solutions, ARS Collection Agency, and ARS Recovery
- ARS has been named in at least eight federal FDCPA lawsuits between 2016 and 2018, allegedly involving misleading settlement letters, false urgency, hidden fee disclosures, and denial of dispute rights
- The most common complaint pattern involves balance amounts that do not match original creditor records and settlement offers with confusing or misleading language
- As a debt buyer, ARS must prove complete chain of custody: original agreement, payment history, and purchase assignment. A broken chain may mean ARS cannot legally collect
- Proven FDCPA violations can yield up to $1,000 in statutory damages; TCPA violations may add $500–$1,500 per unauthorized call
- The Wood Firm PLLC handles these cases on contingency. No fees unless they win
Free Case Review: +1-844-638-1122
Who Is Asset Recovery Solutions
Asset Recovery Solutions, LLC (ARS) is a third-party debt buyer and collector headquartered in Des Plaines, Illinois. Unlike agencies that collect on behalf of original creditors, ARS purchases defaulted debt portfolios outright. ARS then pursues the full balance on accounts it paid a fraction to acquire.
The company holds licenses across all 50 states, the District of Columbia, and Puerto Rico. ARS specializes in financial services, automotive, retail, and student loan debt portfolios from large US credit issuers.
In our practice, we request ARS’s complete chain-of-custody documentation on every file we open. Debt buyers frequently lack the original account agreement and purchase assignment records. A broken chain means ARS may have no legal standing to collect.
- Also Known As: ARS Solutions, ARS Collection Agency, ARS Collection, ARS Solutions LLC, ARS LLC, ARS Recovery, Assets Recovery Solutions, Asset Recovery Solutions LLC
- Address: 2200 E Devon Ave, Suite 200, Des Plaines, IL 60018
- Phone: 877-253-3543 | (877) 253-3543 | +1 877-253-3543 | 8772533543
- Additional Numbers: (847) 257-8305 | (847) 257-8326 | (847) 257-8334 | (847) 257-8335 | (847) 257-8339 | (888) 678-9006 | (888) 867-8008 | (888) 678-0028
- BBB Profile: Asset Recovery Solutions BBB listing
What Phone Numbers Does Asset Recovery Solutions Use
ARS calls from multiple numbers. Consumers most commonly report 877-253-3543 and (847) 257-8305. Additional numbers include (847) 257-8326, (847) 257-8334, (847) 257-8335, (847) 257-8339, (888) 678-9006, (888) 867-8008, and (888) 678-0028.
ARS may use rotating caller ID numbers. Save the date, time, and displayed number for every call you receive. That log becomes your evidence if FDCPA violations later need to be documented.
Why Is Asset Recovery Solutions Calling You
Asset Recovery Solutions is calling you because it purchased your debt from an original creditor. The original creditor sold your account to ARS at a steep discount. That creditor may have been a bank, auto lender, or student loan servicer. ARS now attempts to collect the full balance for its own profit.
Because ARS purchased your account rather than originated it, the documentation chain may have gaps. Original account agreements, payment histories, and assignment records are all required before ARS can legally enforce the debt. Missing any of those records is a common and defensible vulnerability for debt buyers.
What Consumers Report About ARS Collection Calls
- Calls about debts they do not recognize or dispute owing
- Balance amounts that do not match what the original creditor had on record
- Settlement offers with unclear or misleading language, per BBB complaints
- Calls continuing after consumers requested written validation
- Confusion about which entity actually owns the debt
- Inaccurate credit bureau reporting after ARS acquired the account
The Fair Debt Collection Practices Act prohibits each of those patterns. Any one of them may support a federal FDCPA claim independently of the others.
Is Asset Recovery Solutions a Scam
Asset Recovery Solutions is a real, licensed debt buyer. Licensed does not mean every tactic is legal. The company has operated since 2009 and holds valid licenses across all 50 states.
That said, federal court filings from 2016 to 2018 document specific alleged misconduct. Those cases allege misleading settlement language, hidden fee disclosures, and denial of dispute rights. These were not isolated complaints. They appeared as class actions across multiple jurisdictions in the same two-year period.
In our experience, ARS settlement letters sometimes imply a balance is growing through fees never properly disclosed. That specific pattern was at the center of the Divine v. Asset Recovery Solutions class action. If you received a settlement letter and found the balance confusing, save that document.
Is Asset Recovery Solutions the Same as Mayport Asset Recovery
No. Mayport Asset Recovery is a separate entity. Hundreds of monthly searches for “mayport asset recovery” land on this page. Consumers researching one frequently find the other.
ARS operates under the aliases listed above: ARS Solutions, ARS Collection Agency, ARS Recovery, and others. Any of those names on a letter or caller ID means you are dealing with Asset Recovery Solutions. If the name on your letter says “Mayport Asset Recovery,” that is a different company entirely.
Is Asset Recovery Solutions Banned by the FTC
No. Asset Recovery Solutions has not been banned by the FTC. No FTC consent order or enforcement action against this company appears in publicly available federal records.
The absence of an FTC action does not mean the company’s record is clean. The CFPB publishes a public complaint database. Private FDCPA lawsuits create their own enforceable record. In our practice, we review CFPB complaint data, BBB files, and federal court records on every ARS file. Those sources reveal the specific tactics that have already drawn legal scrutiny.
Has Asset Recovery Solutions Been Sued
Yes. ARS has been named in at least eight federal FDCPA lawsuits between 2016 and 2018. Several were class actions.
- Suxstorf v. Asset Recovery Solutions, LLC (2:16-cv, W.D. Wisconsin, 2017): Class action alleging misleading language in debt settlement offers, confusing enough to allegedly constitute FDCPA violations.
- Datta v. Asset Recovery Solutions, LLC (N.D. California, 2016): Filed in the Northern District of California, challenging ARS collection practices on purchased accounts.
- Telemaque v. Asset Recovery Solutions, LLC (New York, 2017): Alleged ARS ignored verbal disputes, created false urgency, and failed to properly identify the creditor in written communications.
- Ramirez v. Asset Recovery Solutions, LLC (New York, 2017): Class action challenging collection practices in the Southern District of New York.
- Hudson v. Asset Recovery Solutions, LLC (New York, 2017): Separate class action filed the same year, reflecting the volume of consumer complaints during this period.
- Divine v. Asset Recovery Solutions, LLC (2018): Alleged that ARS and co-defendant Bureaus Investment Group sent letters falsely implying a static balance was accruing interest. That representation may misrepresent the nature of the debt.
- Cash v. Asset Recovery Solutions, LLC (New York, 2018): Accused the company of unlawful litigation threats and coercing payment from consumers.
- Amelchenko v. Asset Recovery Solutions, LLC (2018): Class action claiming ARS used misleading collection letters that distorted the debt collection process.
When we open an ARS file, we pull all available federal court records. Prior lawsuits identify which written communications have drawn judicial scrutiny. Those same documents are often the first thing we request from a client.
What an ARS Settlement Letter Actually Means
“Asset recovery solutions settlement letter” generates consistent impressions in search data. It deserves a direct answer. When ARS sends a settlement offer, they are proposing to accept less than the full balance. That sounds favorable.
But the Suxstorf class action specifically alleged their settlement language was confusing enough to constitute an FDCPA violation. The Divine case alleged that ARS letters implied a static balance was growing through undisclosed fees or interest. Before you respond to any ARS settlement offer:
- Do not acknowledge the debt verbally or in writing without reviewing the offer with an attorney
- Confirm whether the debt falls within your state’s statute of limitations
- Request written validation proving ARS owns the debt and the stated balance is accurate
- Get any settlement agreement in writing before making any payment
- Confirm in writing how ARS will report the account to credit bureaus after settlement
If the settlement letter implied a growing balance and you can document it, that communication may itself be an FDCPA violation worth pursuing under the FCRA and FDCPA.
How to Remove Asset Recovery Solutions from Your Credit Report
If ARS has placed a collection entry on your credit file, their status as a debt buyer creates specific leverage points. Challenge debt ownership first. As a purchaser, ARS must prove the full chain of custody. That means the original account agreement, payment history, and the purchase assignment. Debt buyers routinely lack complete documentation. If ARS cannot produce it, the entry may be disputable with Equifax, Experian, and TransUnion.
If the balance ARS is reporting includes fees or interest never disclosed, dispute the reported amount as inaccurate. That pattern was specifically alleged in the Divine case. If you requested validation and their response was incomplete or confusing, cite that in your bureau dispute. ARS’s documented history of misleading written communications is directly relevant to the accuracy of their reporting.
How The Wood Firm PLLC Stops Asset Recovery Solutions
The Wood Firm PLLC represents consumers against debt buyers and collectors exclusively, never creditors. ARS’s dual role as buyer and collector creates specific, lawsuit-supported angles we investigate from the first call. Their documented history of misleading letters and hidden fee allegations informs that process.
We examine every communication ARS sent and verify their ownership documentation. We also check whether the debt falls within your state’s limitations period. Credit bureau reporting gets reviewed for FCRA errors too. Call The Wood Firm PLLC at +1-844-638-1122 to get started. There is no charge for the review.
If ARS sent you a confusing settlement letter or placed an inaccurate credit entry, a federal claim may exist. Call +1-844-638-1122 or visit our contact page for a free case review. The Wood Firm PLLC takes these cases on contingency: if they violated federal law, they pay our fees.
Frequently Asked Questions About Asset Recovery Solutions
What is Asset Recovery Solutions and why are they calling me
Asset Recovery Solutions, LLC is a licensed debt buyer based in Des Plaines, Illinois. When they call, they have likely purchased your debt from your original creditor. They paid a fraction of the balance and are now collecting the full amount. Always request written validation before responding.
Is Asset Recovery Solutions the same as Mayport Asset Recovery
No, they are separate companies. Many searches for Mayport Asset Recovery land on this page because consumers researching one often find the other. Asset Recovery Solutions operates under aliases including ARS Solutions, ARS Collection Agency, and ARS Recovery.
Why is Asset Recovery Solutions calling me about a debt I do not recognize
ARS purchases old debt portfolios, and the account may have changed hands more than once. The balance they state may differ from the original creditor’s records. Send a written validation request and demand the complete chain-of-custody documentation before taking any action.
What was the Suxstorf v. Asset Recovery Solutions lawsuit about
A 2017 Wisconsin class action alleged that ARS used misleading language in debt settlement offers, confusing enough to constitute FDCPA violations. If you received an ARS settlement letter with unclear terms, this case is directly relevant.
Can Asset Recovery Solutions collect debt beyond the statute of limitations
ARS can contact you about time-barred debt, but it cannot successfully sue to collect it. Implying legal action on time-barred debt may itself violate the FDCPA. Never acknowledge or pay old debt before confirming the statute of limitations in your state.
What if ARS says my balance is increasing through fees or interest
Document the communication immediately. The Divine v. Asset Recovery Solutions case alleged ARS falsely implied a static balance was accruing interest. A letter suggesting a growing balance that was never disclosed may be a standalone FDCPA violation.
How do I verify ARS actually owns my debt
Send a written validation request within 30 days of first contact. As a debt buyer, ARS must provide the original account agreement, the purchase assignment, and balance documentation. Incomplete documentation is grounds for disputing the debt and any credit reporting.
What to Do If Asset Recovery Solutions Keeps Contacting You
Save every communication from ARS now: letters, voicemails, and call logs with dates and displayed numbers. That documentation is your evidence file. If their settlement letter implies a growing balance, that document alone may already contain the violation.
If calls continue after a written cease request, each call may be a separate FDCPA violation. Statutory damages reach up to $1,000. Call The Wood Firm PLLC at +1-844-638-1122. The firm reviews ARS files at no charge and pursues proven violations on contingency.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
