Asset Recovery Solutions (ARS) is not a typical debt collector. When they contact you, they likely own your debt outright – bought from your original creditor at pennies on the dollar. That distinction matters more than most consumers realize.
A company that paid 5 cents on the dollar for your account has an enormous profit incentive to collect the full balance. That incentive has produced at least eight federal lawsuits against Asset Recovery Solutions, LLC between 2016 and 2018 alone – alleging misleading settlement letters, false urgency, hidden fee increases, and denial of consumers’ right to dispute. If they are calling you right now, understanding that track record before you respond is worth a few minutes of your time.
Who Is Asset Recovery Solutions
Asset Recovery Solutions, LLC (ARS) is a third-party debt collector and licensed debt buyer headquartered in Des Plaines, Illinois, founded in 2009. Unlike agencies that only collect on behalf of original creditors, ARS purchases defaulted debt portfolios outright – then pursues the full balance on accounts they paid a fraction to acquire.
The company is licensed and bonded across all 50 states, the District of Columbia, and Puerto Rico. Their executive team averages 25 years of experience in accounts receivable management. They specialize in financial services, automotive and retail debt, and student loan recovery – working with large US credit issuers rather than general consumer debt.
Address: 2200 E Devon Ave, Suite 200, Des Plaines, IL 60018
Main phone: (847) 257-8305
The Better Business Bureau reports 31 complaints closed over three years, with 10 in the last 12 months alone.
Asset Recovery Solutions Phone Numbers
If you are receiving calls and want to confirm the source before responding, ARS uses the following numbers:
- (877) 253-3543
- (847) 257-8326
- (847) 257-8334
- (847) 257-8335
- (847) 257-8339
- (888) 678-9006
- (888) 867-8008
- (888) 678-0028
Do not confirm any personal information or make any payment commitment over the phone before verifying the debt in writing.
Is Asset Recovery Solutions Legitimate or a Scam
Asset Recovery Solutions is not a scam. It is a legitimate, licensed debt buyer operating since 2009. But their business model – purchasing old debt portfolios and collecting the full balance – creates specific consumer risks that go beyond what a typical collection agency presents.
Red flags documented in federal court filings include misleading settlement language, false claims about balance increases, hidden fee disclosures, denial of dispute rights, and pursuing debts that may be past the statute of limitations. These are not isolated complaints – they are patterns that appeared across multiple separate class actions in the same two-year window.
Their 50-state licensing means they can contact you anywhere, under multiple aliases, about debt that may be years old.
Is Asset Recovery Solutions the Same as Mayport Asset Recovery
No, but the confusion is common and worth addressing directly. Mayport Asset Recovery is a separate entity. However, the GSC data for this page shows hundreds of searches combining “mayport asset recovery” with terms like “scam,” “complaints,” “legit,” and “reviews” landing here, which suggests consumers researching one are frequently finding the other.
Asset Recovery Solutions operates under the following aliases and variations, which may appear on correspondence, caller ID, or credit reports:
- ARS Solutions
- ARS Collection Agency
- ARS Collection
- ARS Solutions LLC
- ARS LLC
- ARS Recovery
- Assets Recovery Solutions
- Asset Recovery Solutions LLC
If you received a letter or call from any of these names and are trying to identify who contacted you, this is the same company.
Who Does Asset Recovery Solutions Collect For
Asset Recovery Solutions focuses on specific high-value debt categories rather than general consumer accounts. Their documented specializations include:
- Credit card and consumer loan charge-offs from major US financial institutions
- Automotive debt – deficiency balances after repossession
- Retail credit accounts
- Student loan portfolios
Because they purchase portfolios from large credit issuers, the original creditor relationship is often long severed by the time ARS contacts you. That means the documentation chain – original agreements, payment histories, proper assignment records – may be incomplete. This gap has been a recurring issue in litigation against the company.
Asset Recovery Solutions Lawsuits
ARS accumulated eight documented federal cases between 2016 and 2018. The pattern is consistent: misleading written communications, false urgency, and practices that may deny consumers their FDCPA rights.
- Suxstorf v. Asset Recovery Solutions, LLC (2:16-cv, Wisconsin, 2017) – Class action alleging misleading language in debt settlement offers. The case established a documented pattern of ARS using confusing terms when presenting payment options to consumers.
- Datta v. Asset Recovery Solutions, LLC (N.D. California, 2016) – Filed in the Northern District of California, challenging the company’s collection practices.
- Telemaque v. Asset Recovery Solutions, LLC (New York, 2017) – Alleged ARS ignored verbal disputes, created false urgency in communications, and failed to properly identify the creditor. All three are standalone FDCPA violations.
- Ramirez v. Asset Recovery Solutions, LLC (New York, 2017) – Class action challenging collection practices in New York.
- Hudson v. Asset Recovery Solutions, LLC (New York, 2017) – Separate class action filed the same year in New York, reflecting the volume of consumer complaints against the company during this period.
- Divine v. Asset Recovery Solutions, LLC (2018) – Alleged that ARS and co-defendant Bureaus Investment Group sent letters falsely implying a static balance was accruing interest – a misrepresentation about the nature of the debt.
- Cash v. Asset Recovery Solutions, LLC (New York, 2018) – Accused the company of unlawful threats of litigation and coercing payment from consumers.
- Amelchenko v. Asset Recovery Solutions, LLC (2018) – Class action claiming ARS used misleading collection letters that distorted the debt collection process for consumers.
- Melendez v. Asset Recovery Solutions, LLC (New York, 2018) – Proposed class action concerning collection letter practices.
Additional cases on record:
- Ellis v. Asset Recovery Associates (1:19-cv-01686),
- Schuster v. Asset Recovery Associates (5:16-cv-02539),
- Hagmann v. Asset Recovery Associates (5:16-cv-01492),
- Wallin v. Asset Recovery Associates (3:16-cv-00213),
- Senechal v. Asset Recovery Associates (0:14-cv-02868).
What a Settlement Letter from Asset Recovery Solutions Actually Means
“Asset recovery solutions settlement letter” is one of the higher-impression queries driving traffic to this page – and it deserves a direct answer.
When ARS sends a settlement offer, they are offering to accept less than the full balance. That sounds favorable. But the Suxstorf class action specifically alleged that their settlement language was misleading – that the terms of what “settlement” actually meant were confusing enough to constitute an FDCPA violation.
Before responding to any settlement offer from Asset Recovery Solutions:
- Do not acknowledge the debt verbally or in writing without consulting an attorney
- Confirm whether the debt is within your state’s statute of limitations
- Request complete written validation proving ARS owns the debt and the balance is accurate
- Get any settlement agreement in writing before making any payment
- Confirm in writing how the account will be reported to the credit bureaus after settlement
If their settlement letter implied a balance was increasing through interest or fees, and the Divine case alleged exactly this, that communication itself may be an FDCPA violation worth pursuing.
Asset Recovery Solutions Reviews – What Consumers Report
Across the BBB, consumer complaint databases, and the most consistently reported issues with Asset Recovery Solutions include:
- Calls about debts consumers do not recognize or dispute owing
- Balance amounts that do not match what the original creditor had on record
- Confusion about which entity actually owns the debt
- Settlement offers with language that is difficult to parse
- Calls continue after consumers requested validation
- Reporting inaccurate information to credit bureaus
The company’s 31 BBB complaints in three years – with 10 in the most recent 12 months alone – reflects an upward trend in consumer disputes. That trajectory, combined with the class action history, suggests the documented patterns have not resolved.
How to Remove Asset Recovery Solutions from Your Credit Report
If ARS has reported a collection account on your credit file, you have specific options based on their documented vulnerabilities as a debt buyer.
Challenge debt ownership. As a purchaser rather than the original creditor, ARS must prove the full chain of custody – original account agreement, payment history, and the purchase agreement transferring ownership to them. Debt buyers frequently lack complete documentation. If ARS cannot produce it, dispute with Equifax, Experian, and TransUnion directly.
Use the statute of limitations. Collection accounts can only appear for seven years from the original delinquency date. If ARS purchased old debt and is reporting it as a recent obligation, the reported dates may be inaccurate and disputable.
Challenge undisclosed fee increases. If the balance ARS is reporting includes fees or interest that were never disclosed in their initial communication – the pattern alleged in the Divine case – dispute the reported amount as inaccurate.
Challenge misleading validation. If you requested validation and their response contained confusing or incomplete documentation, note that in your bureau dispute. Their track record of misleading written communications is directly relevant to the accuracy of their credit reporting.
Related: FCRA Practice Area – Protection for Consumers
How The Wood Firm PLLC Stops Asset Recovery Solutions
ARS’s dual role as debt buyer and collector – combined with their documented history of misleading letters, false urgency, and hidden fee disclosures – gives us specific, case-supported angles to investigate from the start.
When you contact us about Asset Recovery Solutions, we examine every communication they sent, verify their ownership documentation, check whether the debt falls within your state’s statute of limitations, and review their credit bureau reporting for FCRA errors.
Here is what working with us looks like:
- Legal notice goes to ARS immediately – calls typically stop within 48 hours
- We demand complete chain of custody documentation proving they own the debt
- We scrutinize every settlement letter for Suxstorf-pattern misleading language
- We examine whether any balance increase representations were properly disclosed
- We check credit bureau reporting for FCRA violations
- We pursue compensation for every FDCPA violation we identify
- You pay nothing unless we win. If we prevail, they pay attorney fees.
Call us at +1 844-638-1122 to get started.
Related: FDCPA Practice Area
About Attorney Jeff Wood
Jeff Wood has spent 15+ years fighting for consumers against illegal debt collection tactics. He is licensed in Arkansas and admitted to federal courts across nine districts – including Arkansas, Colorado, New Mexico, Texas, S.D. Indiana, E.D. Michigan, E.D. Missouri, W.D. Tennessee, and W.D. Wisconsin. He focuses on FDCPA, FCRA, and TCPA violations.
The Wood Firm PLLC maintains relationships with attorneys in 15+ states – including Arizona, California, Florida, Ohio, Pennsylvania, Tennessee, Texas, and Washington – so no matter where Asset Recovery Solutions has been contacting you, help is available.
Frequently Asked Questions About Asset Recovery Solutions
What is Asset Recovery Solutions and why are they calling me?
Asset Recovery Solutions, LLC is a licensed debt buyer based in Des Plaines, Illinois. When they call, they have likely purchased your debt from your original creditor – meaning they paid a fraction of the balance and are now collecting the full amount. Always request written validation before responding.
Is Asset Recovery Solutions the same as Mayport Asset Recovery?
No – they are separate companies. However, many searches for Mayport Asset Recovery land on this page. Asset Recovery Solutions operates under aliases including ARS Solutions, ARS Collection Agency, ARS LLC, and ARS Recovery. If you are trying to identify who contacted you, check whether any of those names appear on the letter or caller ID.
What was the Suxstorf v. Asset Recovery Solutions lawsuit about?
A 2017 Wisconsin class action alleged that ARS used misleading language in debt settlement offers – terms confusing enough to constitute FDCPA violations. If you received a settlement letter from ARS and found the terms unclear, that mirrors exactly what this case addressed.
Can Asset Recovery Solutions collect debt beyond the statute of limitations?
They can contact you about it, but they cannot successfully sue you to collect it. If their communications imply legal action is coming on an old debt, that may itself violate the FDCPA. Never acknowledge or make any payment on old debt before confirming the statute of limitations in your state.
What if ARS says my balance is increasing through fees or interest?
Document the communication immediately. The Divine case specifically alleged ARS falsely implied a static balance was accruing interest. If their letter suggests a growing balance that was never disclosed upfront, that may be a standalone FDCPA violation worth pursuing.
How do I verify ARS actually owns my debt?
Send a written validation request within 30 days of first contact. As a debt buyer, they must provide the complete chain of custody – original account agreement, purchase agreement from the original creditor, and documentation of the amount. Incomplete documentation is grounds for dispute.
