Capital Currency Solutions LLC operates from Lockport, New York, providing billing and receivable management services nationwide. If they’re contacting you about an unpaid debt, their tactics may cross legal boundaries established by federal consumer protection law.
Consumer complaints about Capital Currency describe aggressive collection practices, including excessive calling, workplace contact, and misleading statements about debt obligations. These behaviors may violate the Fair Debt Collection Practices Act (FDCPA), which establishes strict rules for how collectors can communicate with consumers.
If you believe Capital Currency has violated your rights through harassment, threats, or deceptive practices, you could potentially recover up to $1,000 in statutory damages plus attorney fees. Federal law provides these remedies specifically to deter illegal collection practices. Call +1 844-638-1122 to discuss your situation with a consumer protection attorney.
Capital Currency Solutions’ Company Profile
Capital Currency Solutions LLC operates as an accounts receivable management company, collecting debts on behalf of original creditors. According to Better Business Bureau records, they’ve operated for over a decade from their Lockport, New York headquarters.
Company Contact Information:
Fax: (716) 221-9001
Phone: (855) 640-9945
Location: Lockport, New York
Despite claims of “exceptional customer service,” Capital Currency reviews reveal consumer concerns about aggressive tactics, unauthorized fees, and continued contact after cease-and-desist requests. These patterns suggest potential FDCPA violations that could support legal claims.
Also read: Capital Accounts Debt Collection Harassment
How Debt Collection Agencies Operate
Debt collection agencies purchase or receive placement of unpaid debts from original creditors. Capital Currency and similar collectors then attempt to recover these amounts through phone calls, letters, emails, and sometimes legal action.
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) regulate their activities. These federal laws establish clear boundaries for collection practices and provide remedies when collectors cross those boundaries.
Third-party collectors are not the original creditors. They may purchase debts for pennies on the dollar, creating an incentive to use aggressive tactics. Understanding this dynamic helps you recognize when pressure tactics exceed legal limits.
Recognizing Capital Currency Harassment
Debt collection harassment includes any unfair, aggressive, or deceptive collection tactics. Federal law defines specific prohibited behaviors.
Excessive Calling: Multiple calls daily without meaningful new information may constitute harassment. Courts have found 7-10 calls per day excessive, though even fewer calls could be harassing depending on context.
Abusive Language: Using profanity, threats, or an intimidating tone violates the FDCPA regardless of whether the debt is valid.
False Legal Threats: Threatening lawsuits without intent to sue, claiming they can have you arrested, or misrepresenting legal consequences constitutes illegal deception.
Improper Contact Times: Calling before 8:00 AM or after 9:00 PM in your time zone violates federal law. Even one call outside these hours may support a claim.
Workplace Interference: Continuing to call your workplace after you’ve informed them (verbally or in writing) that your employer prohibits such calls violates the FDCPA.
Having a collection account on your credit report can lower your credit score by 50-100 points, making it harder to secure loans, housing, or employment. However, you have rights to challenge inaccurate reporting.
Also read: Advanced Capital Solutions Phone Harassment
Your Legal Rights Under Federal Law
The FDCPA provides enforceable protections that stop harassment when properly invoked.
Right to Debt Verification: Within five days of initial contact, collectors must send written notice including the debt amount, original creditor name, and your right to dispute. You have 30 days to request validation, though you can dispute at any time.
Right to Cease Communication: You can send a written cease-and-desist letter requiring them to stop all contact except to confirm cessation or notify you of specific legal action. Continued contact after receiving your letter may constitute a violation.
Right to Privacy: Collectors cannot discuss your debt with family members, friends, neighbors, or coworkers. They may contact third parties only to locate you, and even then cannot reveal they’re collecting a debt.
Right to Accurate Reporting: Under the FCRA, collectors must report accurate information to credit bureaus. False or unverified debt reporting may violate federal law.
Right to Sue: If collectors violate the FDCPA, you can sue for actual damages (emotional distress, lost wages) plus up to $1,000 in statutory damages and attorney fees.
Four Steps to Stop Capital Currency Contact
Step 1: Document Every Interaction
Create a detailed log of all Capital Currency contact:
Date and time of each call, email, or letter
Caller’s name and callback number
Exact statements made, especially threats or false claims
Whether calls occurred before 8 AM or after 9 PM
Any workplace contact or third-party disclosures
How the contact affected you (stress, work disruption, anxiety)
This documentation becomes evidence if you pursue legal action. Courts rely on contemporaneous records when evaluating FDCPA claims.
Step 2: Send a Debt Validation Request
Within 30 days of their first contact (though you can do this anytime), send a written validation request via certified mail requiring them to prove:
The original creditor’s name and account number
The original debt amount and current claimed balance
Documentation showing they own the debt or have authority to collect
An itemized accounting of any fees or interest added
Collection activity must pause until they provide verification. If they can’t validate the debt, they must stop collection permanently.
Step 3: Issue a Cease-and-Desist Letter
If harassment continues or if you simply want all contact to stop, send a cease-and-desist letter via certified mail stating: “Under 15 USC § 1692c, I demand that you cease all communication with me regarding this alleged debt.”
After receiving this letter, they can only contact you to confirm they’ll stop or to notify you of specific legal action. Any other contact may be actionable.
Step 4: Consult Consumer Protection Counsel
If Capital Currency continues contact after you’ve asserted your rights, or if you believe they’ve already violated federal law, contact The Wood Law Firm at +1 844-638-1122. We handle debt collector harassment cases on contingency, meaning you typically pay nothing unless we recover damages.
Removing Inaccurate Information from Your Credit Report
Collection accounts can lower your credit score by 50-100 points. If Capital Currency has reported inaccurate information, you have the right to dispute it.
How to Dispute Credit Report Errors
Obtain Your Credit Reports: Request free reports from all three major bureaus (Experian, TransUnion, Equifax) at AnnualCreditReport.com.
Identify Inaccuracies: Look for incorrect balances, debts you don’t recognize, accounts beyond the statute of limitations, or duplicate entries.
Gather Documentation: Collect payment records, correspondence with creditors, or validation letters showing the debt is inaccurate.
File Disputes: Submit written disputes to each credit reporting agency showing the error, along with supporting documentation.
Follow Up: Credit bureaus must investigate within 30 days. If they fail to correct verified errors, you may have an FCRA claim.
According to a U.S. PIRGs study, 79% of credit reports contain errors. Disputing inaccuracies can significantly improve your credit score and financial options.
Negotiating Settlements with Capital Currency
If the debt is valid and you want to resolve it, negotiation may be appropriate. Collectors often settle for 30-50% of the claimed amount.
Settlement Negotiation Strategy
Verify the Debt First: Never negotiate until you’ve confirmed through written validation that the debt is legitimate and the amount is accurate.
Know Your Leverage: If the debt is near or past the statute of limitations, your leverage increases. If they’ve violated the FDCPA, you have additional negotiating power.
Offer a Lump Sum: Propose a single payment of 30-40% of the claimed balance. Collectors often accept reduced amounts for immediate payment.
Propose a Payment Plan: If you cannot pay a lump sum, offer monthly payments you can afford. Ensure the agreement doesn’t restart the statute of limitations.
Get Everything in Writing: Before paying anything, require written confirmation that: (1) your payment amount settles the debt in full, (2) they’ll report it as “paid in full” or “settled” to credit bureaus, and (3) they’ll cease all collection activity.
Never Provide Bank Access: Don’t authorize automatic withdrawals from your bank account. Pay via money order or cashier’s check with clear written terms.
The Wood Law Firm can negotiate on your behalf while protecting your legal rights throughout the process.
About The Wood Law Firm
At The Wood Law Firm, our mission is to protect consumers from predatory practices and ensure they receive fair treatment under federal law. We specialize in cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). For over a decade, we have worked to hold companies accountable and secure justice for our clients.
Choosing The Wood Law Firm means partnering with a team deeply committed to protecting your consumer rights. We understand the stress and frustration that come with facing potentially unfair collection practices, and we stand by your side throughout the process. Our personalized approach, combined with extensive experience and national reach, makes us equipped to handle your consumer protection needs.
The Wood Law Firm has cultivated strong Of Counsel relationships with attorneys licensed in Arizona, California, Florida, Louisiana, Minnesota, Missouri, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington, and West Virginia.
Call +1 844-638-1122 for a free case evaluation.
Also read: Northtown Capital Debt Collection Harassment
About Attorney Jeff Wood
Jeff Wood is an accomplished attorney based in Arkansas, where he is fully licensed to practice law. With over 15 years of experience, Mr. Wood specializes in consumer protection, focusing on cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). His commitment to defending consumer rights has helped countless clients find relief from potentially unlawful debt collection practices.
Real Client Outcomes
Case Study: Jennifer R., Buffalo, NY
Jennifer received 8-12 calls daily from Capital Currency about a disputed credit card debt of $1,200. The calls began at 7:30 AM and continued past 9:30 PM. After documenting two weeks of calls including timestamps, Jennifer contacted The Wood Law Firm. We sent a cease-and-desist letter, and when Capital Currency called three more times, we filed an FDCPA complaint. Capital Currency settled for $1,000 in statutory damages plus our attorney fees. The debt was removed from Jennifer’s credit report without payment.
Case Study: Robert M., Rochester, NY
Capital Currency called Robert’s workplace six times in one week despite Robert informing them on the first call that his employer prohibited personal calls. His supervisor issued a written warning. The Wood Law Firm documented these post-notice workplace violations and negotiated an $850 settlement plus removal of the debt from Robert’s credit report. Robert’s employer withdrew the warning after we provided documentation showing he’d properly invoked his legal rights.
Case Study: Maria S., Syracuse, NY
Maria’s mother received four calls from Capital Currency asking for Maria’s contact information and mentioning “an urgent financial matter.” These unauthorized third-party contacts frightened Maria’s mother and violated the FDCPA’s privacy protections. The Wood Law Firm filed suit, and Maria received $1,000 in statutory damages. Capital Currency was required to cease all collection on the account and could not resell the debt to another collector.
Additional Resources
Federal Trade Commission Consumer Information – Federal guidance on debt collection rights and complaint filing
Consumer Financial Protection Bureau – Federal agency protecting consumers in financial transactions
Frequently Asked Questions About Capital Currency
Is Capital Currency Solutions a legitimate debt collector?
Capital Currency Solutions is a registered debt collection agency operating from Lockport, New York. However, being legitimate doesn’t mean their tactics are always legal. If you believe they’re using harassment, threats, or deceptive practices, The Wood Law Firm can evaluate whether their actions violate the FDCPA.
What’s the worst Capital Currency can legally do?
They can report the debt to credit bureaus, file a lawsuit if the debt is within the statute of limitations, and obtain wage garnishment if they win a judgment. However, they cannot harass you, threaten arrest, contact you at unreasonable times, or discuss your debt with third parties. The Wood Law Firm can help you understand the difference between legal collection and illegal harassment.
How do I stop Capital Currency from calling me?
Send a cease-and-desist letter via certified mail stating you want all communication to stop. They must cease contact except to confirm cessation or notify you of specific legal action. If calls continue, The Wood Law Firm can pursue FDCPA violations on your behalf.
What should I include in a debt validation request to Capital Currency?
Request proof of the original debt, original creditor’s name and account number, the amount they claim you owe, documentation showing they have authority to collect, and an itemized breakdown of any fees or interest added. The Wood Law Firm can draft a validation request that preserves all your legal rights.
Can I negotiate with Capital Currency for less than the full amount?
Collectors often settle for 30-50% of the claimed balance. However, never negotiate until you’ve verified the debt is legitimate and accurate. Get all settlement terms in writing before making any payment. The Wood Law Firm can negotiate on your behalf to achieve favorable terms while protecting your rights.
How does Capital Currency debt affect my credit score?
Collection accounts can lower your credit score by 50-100 points and remain on your report for up to seven years. However, if the debt is inaccurate or if Capital Currency violated the FCRA in reporting it, you can dispute it. The Wood Law Firm can help you challenge inaccurate credit reporting and potentially sue for FCRA violations.
How do I dispute Capital Currency errors on my credit report?
Obtain your credit reports from all three bureaus, identify the inaccurate information, gather supporting documentation, and file written disputes with each credit bureau. The bureaus must investigate within 30 days. The Wood Law Firm can guide you through this process and pursue legal action if bureaus fail to correct verified errors.
Can Capital Currency contact my family or employer about my debt?
No. Debt collectors cannot discuss your debt with family, friends, neighbors, or employers. They may contact third parties only to obtain your location information, and even then, cannot reveal they’re collecting a debt. If Capital Currency has made such disclosures, The Wood Law Firm can help you pursue statutory damages for this violation.
What are the clear signs of Capital Currency harassment?
Warning signs include: multiple daily calls, calls before 8 AM or after 9 PM, workplace contact after you’ve objected, abusive language, threats of arrest or legal action they don’t intend to take, discussing your debt with third parties, or continuing contact after a cease-and-desist letter. The Wood Law Firm can evaluate whether these behaviors constitute actionable violations.
Can I sue Capital Currency for harassment?
Yes. If Capital Currency violates the FDCPA, you can sue for up to $1,000 in statutory damages plus actual damages (emotional distress, lost wages) and attorney fees. The FDCPA allows you to recover attorney fees from the collector, so violations can be pursued at no cost to you. The Wood Law Firm handles these cases on contingency.
Will Capital Currency sue me if I don’t pay?
They may file a lawsuit if the debt is valid and within your state’s statute of limitations (typically 3-6 years). If sued, respond immediately to avoid a default judgment. Never ignore court papers. The Wood Law Firm can defend you in debt collection lawsuits and assert any defenses you may have.
How long can Capital Currency try to collect a debt?
The statute of limitations varies by state and debt type, typically 3-6 years. After this period expires, the debt becomes “time-barred,” and they cannot sue you. However, they may still attempt to collect and report it to credit bureaus. The Wood Law Firm can determine if your debt is time-barred and help you assert this defense.
What if I already paid Capital Currency but they violated my rights?
You may still be entitled to statutory damages even after paying. If they harassed you, violated communication restrictions, or made false statements during the collection process, The Wood Law Firm can evaluate whether you have a claim for damages regardless of payment.
When should I contact a lawyer about Capital Currency?
Contact The Wood Law Firm if: Capital Currency is calling excessively, they’ve contacted you at work after you objected, they’ve discussed your debt with third parties, they’re using abusive language or threats, they’ve called before 8 AM or after 9 PM, they continue contacting you after a cease letter, or you’re unsure whether violations have occurred. We offer free consultations and work on contingency for most FDCPA cases.
Take Action Against Capital Currency Harassment
Capital Currency’s business model depends on aggressive collection tactics that may cross legal boundaries. You don’t need to tolerate harassment while they attempt to collect a debt that may not even be valid, accurate, or collectible.
Federal law provides clear remedies when collectors violate your rights. Document violations thoroughly, assert your rights in writing via certified mail, and consult experienced consumer protection counsel when collectors ignore your legal protections.
The Wood Law Firm has handled hundreds of FDCPA cases against collectors like Capital Currency. We understand their tactics, know the legal framework, and have the track record to hold them accountable.
If you believe Capital Currency may have violated your rights, call +1 844-638-1122 today. Initial consultations are free, and most cases are handled on contingency, meaning you pay nothing unless we recover damages on your behalf.
Stop the harassment. Assert your rights. Call now.
Also read: Reliant Capital Solutions Debt Collection Harassment
