Stop Financial Business Consumer Solutions Harassment

Financial Business and Consumer Solutions filed for Chapter 7 bankruptcy in September 2024 after a data breach exposed nearly 2 million people’s personal information. BBB complaints show consumers still receiving calls from callers claiming to be FBCS as recently as October 2025.

According to those complaints, FBCS allegedly called consumers at their workplaces, failed to identify callers as debt collectors, and pursued time-barred debts. If someone claiming to be FBCS is contacting you now, call +1-844-638-1122 for a free case review with The Wood Firm PLLC.

Key Takeaways

Who Is Financial Business and Consumer Solutions?

Financial Business and Consumer Solutions was a real, licensed debt collection agency. Licensed did not mean every tactic it used complied with federal law. Founded in 1982 as Federal Bond Collection Services and rebranded to FBCS Inc., the company collected on healthcare, credit card, auto loan, and utility accounts.

It also offered early-stage collection services for accounts not yet charged off. FBCS is not the same company as FBCS Consumer Contact Solutions, a separate entity.

FBCS ceased operations after filing for Chapter 7 bankruptcy in September 2024. The bankruptcy followed from a February 2024 data breach that exposed personal information for nearly 2 million consumers.

Over ten federal class action lawsuits followed within three months. The company’s BBB profile shows 56 complaints, and the profile reflects a company that has now ceased operations. In our practice, every FBCS file showed the same two failure points: calls with no collector identification, and written communications that obscured dispute rights.

FBCS worked as a servicer for third-party debt buyers, including LVNV Funding and Jefferson Capital Systems, both of whom appear as co-defendants in pre-bankruptcy FDCPA litigation.

• Also Known As: FBCS Inc., Federal Bond Collection Services (original name, 1982)
• Headquarters: 330 S Warminster Rd, Ste 353, Hatboro, PA 19040 (ceased operations)
• Also Operated At: Cape May, NJ
• Debt Types: Credit cards, auto loans, healthcare, student loans, utility accounts
• Bankruptcy: Chapter 7 filed September 2024, Case No. 24-13029 (E.D. Pa.)
• BBB Profile: Financial Business and Consumer Solutions BBB listing

Phone Numbers FBCS Used

FBCS operated two primary phone numbers before its September 2024 bankruptcy. Any call from these numbers after that date is not from FBCS. It may be from a scammer using FBCS’s identity or from another agency that purchased your account from the bankruptcy estate.

• 800-220-2018 | (800) 220-2018 | +1-800-220-2018 | 8002200218
• 215-320-5761 | (215) 320-5761 | +1-215-320-5761 | 2153205761

If you receive a call from either number after September 2024, document the date, time, and what was said before taking any other action. Under 15 U.S.C. § 1692d(6), any debt collector must identify itself as a debt collector when leaving a message. A caller claiming to be FBCS who omits that identification may be both a fraudulent impersonator and an FDCPA violator simultaneously.

Why Is FBCS Calling You

Before September 2024, FBCS called you because a creditor placed a delinquent account with them for collection. FBCS collected on behalf of healthcare providers, credit card issuers, auto lenders, student loan servicers, and utility companies. If the call is happening after September 2024, it is not from FBCS. It is from either a scammer using the FBCS name or from a different agency that acquired your account from the bankruptcy estate.

Before the bankruptcy, BBB complaints documented the following alleged patterns:

• Workplace calls: Multiple consumers reported FBCS representatives calling their employers. The FDCPA restricts such calls when the collector knows the employer disapproves under 15 U.S.C. § 1692c(a)(3).
• Failure to identify as a debt collector: BBB complaints from 2023 describe calls with no identification or stated purpose, a potential violation of 15 U.S.C. § 1692d(6).
• Pursuit of time-barred debts: BBB records describe FBCS allegedly pursuing debts past the statute of limitations and sending settlement offers after being told to stop.
• Excessive call frequency: Consumers described calls multiple times per day. Regulation F limits contact to seven times within seven days per debt.
• Data breach notification delays: BBB complaints from 2024 describe consumers not notified of the February 2024 breach for up to seven months after it occurred.

What Does FBCS Stand For

FBCS stands for Financial Business and Consumer Solutions, the name the agency used after rebranding from its original name, Federal Bond Collection Services. Both names refer to the same Hatboro, Pennsylvania agency that filed for Chapter 7 bankruptcy in September 2024. The company also went by FBCS Inc. in court filings and on its former website, fbcs-inc.com.

Has Financial Business and Consumer Solutions Been Sued

Yes. FBCS was named in numerous federal lawsuits: over ten data breach class actions in 2024 and multiple prior FDCPA cases spanning several years.

Data breach class actions filed in federal court in May 2024:

• Derrick Vines and Bradford Wicks v. FBCS (filed May 15, 2024): alleged FBCS failed to implement reasonable security measures, exposing nearly 2 million individuals to identity theft risk.
• Joseph Stallone v. FBCS (filed May 4, 2024); Alison Croteau v. FBCS (May 7); Kevin Brooks v. FBCS (May 10); Jesse Apthorp v. FBCS (May 10); Sophie Cahen Vorburger v. FBCS (May 13); Mickey Hwang v. FBCS (May 13); Dana Kerr v. FBCS (May 15); Jerome Frasier v. FBCS (May 17); Griffin R. Wagner v. FBCS (May 17): additional federal data breach class actions alleging inadequate data security and delayed consumer notification.

Prior FDCPA lawsuits alleging collection practice violations:

• Brown v. Financial Business and Consumer Solutions, Inc., No. 3:17-cv-00733-FLW-TJB: FDCPA violations.
• Peterson v. FBCS Inc et al., No. 3:18-cv-01242-B: FDCPA violations.
• Goldson v. FBCS Inc et al., No. 8:18-cv-02128-TMC: FDCPA violations.
• Medellin v. Financial Business and Consumer Solutions, Inc., No. 3:18-cv-00281-DB: FDCPA violations.
• Patton v. Financial Business and Consumer Solutions, Inc., No. 2:16-cv-02738-JCM-CWH: FDCPA violations.
• Time-barred debt class action, No. 2:19-cv-00040: alleged FBCS sent misleading letters on time-barred debt that failed to warn consumers that partial payment would reset the statute of limitations.
• FBCS and LVNV Funding (2018): alleged failure to provide legally required debt dispute instructions.
• FBCS and Jefferson Capital Systems, Inc. (2018): Wisconsin consumer FDCPA lawsuit alleging misleading disclosures in collection notices.

The pattern across the FDCPA cases is consistent: disclosure and validation failures. Letters allegedly obscured dispute rights, and calls allegedly failed to identify the collector. Those failures appear across multiple jurisdictions and time periods. We examine written notices and call records first on every file with any FBCS connection.

Is Financial Business and Consumer Solutions a Scam

FBCS was a legitimate, licensed debt collection agency for over 40 years. Legitimate does not mean every tactic was legal. The company’s record includes multiple federal court findings of alleged FDCPA violations and a data breach exposing nearly 2 million consumers’ personal information. Any caller claiming to be FBCS after September 2024 is not FBCS. That call is either fraudulent or from a different agency, and the caller’s failure to disclose its actual identity is itself a potential FDCPA violation.

The confusion FBCS’s bankruptcy creates is a specific enforcement problem. In our practice, we treat post-bankruptcy calls claiming FBCS identity seriously. The caller has no legitimate basis to use that name, and using a false business name to collect violates 15 U.S.C. § 1692e(14). That violation is independent of anything FBCS did before the bankruptcy.

Is Financial Business and Consumer Solutions Banned by the FTC?

No. The FTC did not ban FBCS before its bankruptcy. FBCS was regulated under the FDCPA and CFPB Regulation F and was subject to the same federal framework as all third-party debt collectors. The company’s closure resulted from the 2024 data breach litigation and the Chapter 7 filing that followed.

The absence of an FTC ban does not limit the claims available to consumers harassed before the bankruptcy. FDCPA violations that occurred before September 2024 may be pursued as proofs of claim in the bankruptcy estate. The one-year statute of limitations runs from the violation date, not the bankruptcy filing date. Workplace calls, failure to identify, or time-barred debt pursuit before September 2024 may still be within the FDCPA filing window.

Can FBCS Still Report to Your Credit

Yes, FBCS entries can remain on credit reports after the bankruptcy filing. A Chapter 7 filing does not automatically delete credit tradelines. Those entries stay until the reporting period expires or a successful dispute removes them. FBCS’s bankruptcy does significantly strengthen a dispute position, because the company cannot respond to a credit bureau investigation request once operations have ceased. If FBCS fails to respond within 30 days of a bureau’s investigation request, the entry must be removed.

If a data breach notification confirmed your information was exposed, reference the breach in any credit dispute. Compromised data in FBCS’s systems may mean the account information they reported is unreliable. That unreliability is a separate FCRA dispute ground from the standard validation dispute.

How The Wood Firm PLLC Helps Stop Financial Business and Consumer Solutions Debt Harassment

The Wood Firm PLLC approaches every FBCS file with two tracks. The first covers pre-bankruptcy violations: call records and credit entries from before September 2024 that may support claims in the bankruptcy estate. The second covers the post-bankruptcy caller: if someone calls using the FBCS name now, we identify that entity and evaluate its conduct separately. FBCS’s documented pattern of failing to identify callers and sending misleading validation letters means we examine written notices and call logs in detail before any assessment.

The firm handles these cases on contingency. There are no upfront fees. If a violation occurred, the responsible party pays the firm’s fees. After you call, an attorney reviews the contact history and identifies whether the claim belongs in the bankruptcy estate or against a current collector. The Wood Firm PLLC has represented consumers exclusively since its founding and has never represented a creditor or collector. To start a review, reach the firm at +1-844-638-1122.

FBCS’s documented pattern of disclosure failures and the bankruptcy’s effect on credit entry disputes create specific, provable fact patterns under the FDCPA and FCRA. Visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency: if a violation occurred, the responsible party pays our fees.

Frequently Asked Questions

Is Financial Business and Consumer Solutions still in business

No. FBCS filed for Chapter 7 bankruptcy in September 2024 (Case No. 24-13029, E.D. Pa.) and has ceased operations. Any call claiming to be from FBCS after that date is either fraudulent or from a different agency that purchased your account from the bankruptcy estate.

Why is FBCS calling you?

If the call is recent, it is not from FBCS. It is from either a scammer using the FBCS name or from an agency that acquired your account from the bankruptcy estate. Before September 2024, FBCS collected on healthcare, credit card, auto loan, and utility debts. It served both original creditors and third-party debt buyers, including LVNV Funding and Jefferson Capital Systems.

What does FBCS stand for

FBCS stands for Financial Business and Consumer Solutions. The company originally operated as Federal Bond Collection Services when it was founded in 1982. Both names refer to the same Hatboro, Pennsylvania agency that filed for Chapter 7 bankruptcy in September 2024.

Can FBCS still sue you or garnish your wages?

No. A Chapter 7 bankruptcy filing halts new collection lawsuits. FBCS cannot file new suits or pursue wage garnishment after its September 2024 filing. If you have an older judgment from a pre-bankruptcy FBCS suit, consult an attorney about options in the bankruptcy proceedings.

Can I still sue FBCS for harassment?

Yes, for pre-bankruptcy conduct. FDCPA violations that occurred before September 2024 may be filed as proofs of claim in the bankruptcy estate. The one-year FDCPA statute of limitations runs from the date of the violation. An attorney can assess whether your specific situation is still within the filing window.

Will FBCS entries stay on my credit report after bankruptcy

Yes, unless you dispute them. FBCS’s bankruptcy strengthens a dispute because the company cannot respond to a bureau’s investigation request. If it fails to respond within 30 days, the entry must be removed. An attorney can guide the dispute process.

Was my information exposed in the FBCS data breach?

The February 2024 breach allegedly exposed personal information, including names, Social Security numbers, dates of birth, and account data. Approximately 1,955,385 to 4.2 million individuals were affected. If you received a breach notification letter from FBCS or a class action notice, your information was likely included. Place a fraud alert or credit freeze with all three bureaus immediately if you have not already done so.

Your Next Step If FBCS Has Contacted You

Document every contact now. If calls are recent, the caller is not FBCS, and identifying who actually called you is the first step. If the violation occurred before September 2024, the one-year FDCPA window may still be open. Pull your credit reports for any FBCS entry and check whether the company has responded to any dispute. Call +1-844-638-1122 to have an attorney assess whether your claim belongs in the bankruptcy estate or against the current caller.