Stop Recovery Solutions Group Debt Collection Harassment

Recovery Solutions Group markets itself as a “compassionate” B2B debt collector with an A+ BBB rating, but consumer complaints tell a different story. Despite claims of ethical practices and professional communication, if they’re harassing you with aggressive tactics, you have rights under the Fair Debt Collection Practices Act (FDCPA).

You can stop the harassment and recover up to $1,000 in statutory damages plus attorney fees.

Who Is Recovery Solutions Group?

Recovery Solutions Group (RSG), also known as RSG Group, LLC or Recovery Solution Group, is a debt collection agency based in Milford, Delaware, specializing in commercial (B2B) debt recovery. Incorporated as a limited liability company on February 16, 2012, Recovery Solutions Group (RSG) is a member of the Restoration Industry Association (RIA) and has been BBB accredited since 2021.

• Address: Milford, Delaware
• BBB Profile: Recovery Solutions Group BBB (A+ rating, 20+ complaints filed)
• BBB Rating: A+ with 4.35 out of 5 from 23 customer reviews (mostly from business clients, not consumers)
• Incorporated: February 16, 2012
• Specialization: B2B/commercial debt recovery
• Services: First and third-party debt management solutions

Key Details: Markets high-touch, personalized communication and ethical compliance. Claims to maintain professional relationships while recovering bad debts.

Despite an A+ BBB rating, consumer complaints suggest their “compassionate” approach may not extend to all situations, particularly consumer debt collection harassment.

Recovery Solutions Group Phone Numbers

Is Recovery Solutions Group a Scam?

No, Recovery Solutions Group (RSG) is a legitimate debt collection agency with BBB accreditation and an A+ rating, not a scam. However, legitimacy and high ratings don’t prevent debt collection harassment.

Their B2B focus and professional reputation don’t exempt them from FDCPA requirements when collecting consumer debts.

Note that most positive BBB reviews come from business clients they worked with, not consumers with alleged outstanding debts. If you’re experiencing harassment, their BBB rating doesn’t diminish your rights.

How to Stop Recovery Solutions Group Harassment

Request Debt Validation

Send a written request via certified mail demanding that Recovery Solutions Group (RSG) prove:

• Original creditor name and account details
• Exact amount owed with itemization
• Documentation proving debt validity
• Proof they’re authorized to collect

They must stop collecting until providing validation, regardless of their professional reputation.

Distinguish B2B vs. Consumer Debt

If Recovery Solutions Group (RSG) is applying B2B collection tactics to consumer debt, it may be violating the FDCPA. Their commercial specialization doesn’t excuse aggressive practices on consumer accounts.

Send Cease Communication Letter

Written notice via certified mail stops most contact. Recovery Solutions Group (RSG) can only contact you to confirm they’ll stop or notify you of legal action.

Check Statute of Limitations

Verify if your debt is past your state’s statute of limitations (typically 3-6 years). If time-barred, Recovery Solutions Group (RSG) cannot legally sue you, though they may still attempt collection.

Document Everything

Record dates, times, caller names, and conversation content. Note:

• Calls outside 8:00 a.m. to 9:00 p.m.
• Excessive call frequency
• Threats or aggressive language contradict their “compassionate” claims
• Third-party disclosures
• Demands for unauthorized amounts

File Complaints

• FTC
• Delaware Attorney General: Consumer Protection Division
• Better Business Bureau: Despite their A+ rating, file complaints documenting harassment

Contact The Wood Law Firm

If Recovery Solutions Group (RSG) violated the FDCPA, contact us at +1 844-638-1122. Their BBB accreditation doesn’t shield them from liability for illegal collection practices.

You may recover up to $1,000 per violation, plus actual damages and attorney fees Recovery Solutions Group (RSG) must pay. We work on pure contingency. You pay nothing unless we win.

Understanding B2B vs. Consumer Debt Collection

Recovery Solutions Group (RSG) specializes in B2B collections, which operate differently from consumer debt collection:

• B2B Collections: Professional-to-professional communication, business debt recovery, different legal framework than consumer protections.
• Consumer Collections: Must follow FDCPA strictly, cannot use aggressive B2B tactics, more stringent time and communication restrictions.

If Recovery Solutions Group (RSG) is collecting consumer debt using their B2B approach, they may be violating the FDCPA. Their commercial specialization doesn’t excuse consumer protection violations.

How The Wood Law Firm Stops Recovery Solutions Group Harassment

We’ve helped hundreds stop collectors like Recovery Solutions Group (RSG) from using illegal tactics. We know that BBB accreditation and professional marketing don’t excuse FDCPA violations. We’ve successfully stopped harassment from debt collectors with similar professional reputations who violated consumer rights.

We work on pure contingency, holding Recovery Solutions Group (RSG) accountable for every FDCPA violation, regardless of their BBB rating or claims of compassionate practices.

Attorney Jeff Wood Fights Professional Debt Collector Harassment

Attorney Jeff Wood founded The Wood Law Firm after witnessing how collectors hide behind professional reputations while violating consumer rights. With an A+ Better Business Bureau rating and extensive experience challenging collectors who claim ethical practices, Jeff knows that marketing doesn’t match reality when harassment occurs.

When Recovery Solutions Group (RSG) markets compassion but engages in illegal tactics, Jeff forces accountability through aggressive legal action.

What Our Clients Say About Us

• “Recovery Solutions Group called me constantly despite their claims of professional communication. The Wood Law Firm stopped the harassment and got me compensation.”
• “They were aggressive on what I later learned was consumer debt, not business debt. The Wood Law Firm explained my rights and held them accountable.”
• “Their BBB rating made me think I had no case, but The Wood Law Firm proved they violated FDCPA and recovered damages.”

Frequently Asked Questions