Overton, Russell, Doerr, and Donovan, LLP called you, and no written validation notice has arrived yet. According to BBB records, the firm operates as a debt collection law firm out of Clifton Park, New York, and has drawn consumer complaints about alleged collection tactics that consumers describe as persistent and confusing.
Federal court filings, reportedly reviewed on PACER, show ORDD has faced FDCPA lawsuits claiming the firm sent collection notices that allegedly failed to state the amount owed clearly and that allegedly threatened legal action the firm did not intend to pursue.
Key Takeaways
- Overton, Russell, Doerr and Donovan, LLP (ORDD) is a debt collection law firm based in Clifton Park, New York, operating under license as both a law firm and a third-party collector.
- Federal court records show ORDD has been named as a defendant in multiple FDCPA lawsuits, with filings in the Northern District of New York alleging confusing debt notices and false threats of legal action.
- According to BBB records, ORDD is not BBB-accredited; consumers have allegedly reported unclear balance disclosures and persistent contact as common complaint patterns.
- The FDCPA prohibits confusing debt disclosures, false threats of suit, and repeated harassment tactics that appear in at least two federal filings against ORDD.
- FDCPA violations may entitle you to up to $1,000 in statutory damages; TCPA violations may entitle you to $500–$1,500 per illegal call.
- The Wood Firm PLLC handles these cases on contingency: if ORDD violated federal law, they pay our fees.
Free Case Review: +1-844-638-1122
Who Is Overton, Russell, Doerr and Donovan
Overton, Russell, Doerr and Donovan, LLP (ORDD) is a debt collection law firm headquartered in Clifton Park, New York. The firm collects on behalf of creditors, including real estate tax obligations and other consumer debts. Because ORDD operates as a law firm, it qualifies as a “debt collector” under the Fair Debt Collection Practices Act and must follow all FDCPA rules that apply to third-party collectors.
In our practice, we pull every collection letter ORDD sent a client on the first day we open the file, because the firm’s notices have historically presented balances in formats that federal plaintiffs argued were not clear and the FDCPA requires that debt amount be stated in a plain, non-confusing way. If you saved any letter from ORDD, that document may already be your strongest evidence.
- Also Known As: ORDD, Overton Russell Doerr Donovan
- Address: Clifton Park, New York
- Phone: 888-708-5088 | (518) 383-4000 | +1 518-383-4000 | 5183834000
- Additional Numbers: 518-383-4876 | 518-383-4476 | 518-383-4085 | 877-773-2111
- Website: orddlaw.com
- BBB Profile: Overton, Russell, Doerr and Donovan BBB listing
Also helpful: Credit Bureau Collection Services harassment guide and collection agency harassment overview.
What Phone Numbers Does ORDD Use
ORDD contacts consumers from multiple numbers. If you received a call from any number below, ORDD may be attempting to reach you about an alleged debt.
- 888-708-5088
- 518-383-4876
- 518-383-4476
- 518-383-4085
- 877-773-2111
- 518-383-4000
ORDD may use additional numbers not listed here. If you received a call you cannot identify, document the date, time, and number before contacting us.
Why Is Overton, Russell, Doerr and Donovan Calling You
ORDD is calling you because a creditor assigned or sold your account to them for collection. The firm handles real estate tax debts and other consumer obligations. You have the right to request written validation of the debt before making any payment.
If ORDD called but never sent a written validation notice within five days of first contact, that gap may represent a standalone FDCPA violation. Consumers sometimes report receiving calls from ORDD about debts they do not recognize. According to FDCPA violation patterns documented in federal cases, failing to properly validate a debt before continuing collection is one of the most common errors collectors make.
Federal Lawsuits Filed Against ORDD
Yes. ORDD has been named as a defendant in multiple federal FDCPA lawsuits in the Northern District of New York.
- Carpenter et al. v. Overton, Russell, Doerr & Donovan, LLP, 1:17-cv-00180-GTS-DJS complaint alleges ORDD sent a collection notice containing a false implied threat of legal action that ORDD had no intention of pursuing.
- Fondacaro v. Overton, Russell, Doerr & Donovan, LLP et al., 1:17-cv-00964-DNH-DJS complaint alleges the firm sent a notice stating an “accelerated balance” figure without disclosing how interest accrued or when it began, allegedly violating the FDCPA’s clarity requirements.
- Debt Collection Suit Court Summons with Wrong Information, filed April 2018, a New York consumer alleged ORDD’s court summons contained incorrect information in violation of federal debt collection law.
When we open an ORDD file, we request the full chain of assignment from the original creditor, because purchased-debt cases like these turn on whether ORDD can document legal standing to collect. A broken chain of title may mean the firm lacks the right to collect at all.
Is Overton, Russell, Doerr, and Donovan a Scam
Overton, Russell, Doerr and Donovan is a real, licensed debt collection law firm, but licensed does not mean every tactic is legal. According to BBB records, the firm is not BBB-accredited. Federal lawsuit filings, including Carpenter and Fondacaro, allege that ORDD’s written notices obscured the true amount owed and, in at least one case, allegedly implied a lawsuit threat that was never filed.
If someone calls claiming to be ORDD and demands immediate payment without offering written validation, treat that contact with caution. Scammers often impersonate law firms. A real debt collector must provide written validation and identify itself clearly on every call.
Is Overton, Russell, Doerr and Donovan Banned by the FTC
No. Overton, Russell, Doerr and Donovan has not been banned by the FTC. However, the firm’s documented litigation history including two FDCPA class action filings suggests a pattern of collection notices that allegedly failed to meet federal clarity standards. The CFPB’s complaint database contains consumer submissions against ORDD. In our practice, we search the CFPB database for every collector before filing, because complaint patterns often reveal systemic tactics that support class-wide claims beyond just a single client’s experience.
What FDCPA Rights Protect You When ORDD Calls
The FDCPA sets firm limits on what ORDD may do. If ORDD called before 8 a.m. or after 9 p.m., contacted your employer after being told not to, or failed to disclose that it is a debt collector on a voicemail, each of those contacts may constitute a separate violation. Federal cases against law firm collectors often center on voicemails, a message that does not identify the caller as a debt collector may satisfy the exact element required for an FDCPA claim.
If you sent ORDD a written cease-and-desist letter and calls continued, each subsequent call may be a standalone violation worth up to $1,000. You may also have rights against threatened wage garnishment. ORDD can only garnish wages after a valid court judgment, and threats without that judgment may be unlawful. If ORDD called a cell phone using an autodialer without your consent, TCPA claims may also apply at $500–$1,500 per call.
How The Wood Firm PLLC Helps Stop ORDD Debt Harassment
The Wood Firm PLLC opens every ORDD file by pulling the original collection letters and the assignment chain from the original creditor. The two federal lawsuits against ORDD center on exactly those documents confusing balance disclosures and implied lawsuit threats and our review of those same records tells us quickly whether a client has a viable federal claim. We also check saved voicemails for the caller-identification disclosures the FDCPA requires, because that is the tactic that most commonly creates provable FDCPA exposure with this type of collector.
The Wood Firm PLLC represents consumers only, never creditors or debt collectors. Our practice runs on contingency: if ORDD violates federal law, they pay our fees, and you pay nothing. Once you call, we review your documents, identify the specific violations, and take over all communication with ORDD. To speak with us directly, call +1-844-638-1122.
If ORDD has called repeatedly, sent confusing notices, or threatened legal action without following through, visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency: if they violated federal law, they pay our fees.
Frequently Asked Questions About ORDD
Why did Overton, Russell, Doerr, and Donovan send me a collection letter
ORDD sent you a letter because a creditor hired or sold your account to the firm for collection. You have the right to send a written dispute within 30 days of first contact. If ORDD cannot validate the debt in writing, it must stop collection activity.
Does ORDD have to tell me they are a debt collector on a voicemail
Yes. Under the FDCPA, a debt collector must meaningfully disclose its identity on every contact, including voicemails. A voicemail that omits this disclosure may be a standalone violation. Save any voicemails you receive from ORDD.
Can ORDD report this debt to my credit report?
Yes, ORDD can report delinquent debts to the major credit bureaus. Reporting must comply with the FCRA. If the reported amount is inaccurate or the entry appeared before written notice, that reporting may give rise to a separate claim.
Can ORDD garnish my wages without a court order?
No. ORDD can only garnish wages after obtaining a valid court judgment. A threat to garnish wages without that judgment may constitute illegal intimidation under the FDCPA. Document any such threat in writing.
Can ORDD call me at work?
No, not if your employer prohibits personal calls or if you have told ORDD that workplace calls are inconvenient. Calling your job after being notified to stop is an FDCPA violation. Each prohibited call may be a separate claim.
What happens if I ignore ORDD calls
Ignoring calls does not make the debt go away, but it also does not waive your rights. ORDD still must follow FDCPA rules on every contact. Documenting every call, including date, time, number, and what was said, preserves evidence you may need later.
How do I stop ORDD from calling me?
Send a written cease-and-desist letter to ORDD by certified mail with return receipt. Once ORDD receives it, the firm may only contact you to confirm no further contact or to inform you of a specific legal action. Every call after that point may be a violation.
Related resources: National Debt Collection harassment guide, Recovery Solutions Group harassment guide, how The Wood Firm PLLC works for you, and Comenity Bank debt collection harassment guide. The firm also covers ARS National Services harassment claims.
What to Do If ORDD Contacts You Again
Document every call from ORDD now: date, time, number, and what the caller said. If ORDD sent a letter with a balance that seems unclear or an interest figure that appears unexplained, keep that letter. Those are the exact records that federal courts have scrutinized in FDCPA cases against this firm.
The statute of limitations on FDCPA claims is one year from the date of violation. Waiting reduces your options. Call +1-844-638-1122 for a free review with The Wood Firm PLLC we represent consumers exclusively and work on contingency.
Jeff Wood represents consumers exclusively, never creditors or collectors. He holds federal court admissions across 9 districts, including all courts of AR, CO, NM, and TX. He practices from Little Rock, AR.
