Stop Bonded Collection Corp Debt Collection Harassment

What to watch for if you are being contact by a collection agency.

Repeated or excessive phone calls

If the collection agency is calling you multiple times a day or at inconvenient hours, this could be harassment under the FDCPA.

Threats of lawsuits, wage garnishment, or arrest

Debt collectors cannot legally threaten actions they don’t intend or aren’t allowed to take.

No written notice of the debt

You are entitled to a written validation notice within five days of first contact. If you didn’t receive one, your rights may have been violated.

Calling your workplace after being told not to

Once you ask them to stop contacting you at work, it’s illegal for them to continue doing so.

Discussing your debt with others

Collectors are not allowed to disclose your debt to friends, family, or coworkers.

Abusive, rude, or threatening behavior

Any use of profanity or intimidation violates federal law and could entitle you to damages.

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If Bonded Collection Corporation is calling you about a commercial debt, reporting an account you do not recognize, or threatening legal action over a disputed balance, those tactics are subject to federal FDCPA scrutiny regardless of whether the underlying debt is valid. According to BBB records and federal court filings, Bonded Collection Corp has faced complaints and multiple federal lawsuits across Wisconsin, California, and Colorado, with consumers allegedly describing misleading communications and improper third-party contacts. Call +1-844-638-1122 for a free case review.

Key Takeaways

  • Bonded Collection Corporation is a commercial debt collector based at 2400 E Devon Ave, Suite 257, Des Plaines, IL 60018. Founded January 1, 1943; incorporated May 5, 1964. Recently acquired by Hollis Cobb. Website: bcc-chicago.com. Main phone: (312) 279-8300 | 3122798300 | 312-279-8300.
  • Also known as: BCC Collection Services, BCC Financial Services, Bonded Collection Corp, Bonded Collection Company, Bonded Collection Service Company, Bonded Collection Agency.
  • Named in multiple federal FDCPA lawsuits including Maniaci v. Bonded Collection Corporation, Case No. 2:18-cv-00267-WED (E.D. Wisconsin, 2018), alleging FDCPA and Wisconsin Consumer Act violations.
  • Specializes in commercial and business debt recovery including contingent collection, credit department outsourcing, international collections, and account dispute resolution. 201 to 500 employees.
  • You may be entitled to up to $1,000 per FDCPA violation and $500 to $1,500 per unauthorized robocall. Bonded Collection Corp pays attorney fees if we win.
  • The Wood Firm PLLC handles these cases on contingency. No upfront cost.

Free Case Review: +1-844-638-1122

Who Is Bonded Collection Corporation?

 

Bonded Collection Corporation is a commercial debt collection agency at 2400 E Devon Ave, Suite 257, Des Plaines, Illinois 60018. The company was founded on January 1, 1943, incorporated on May 5, 1964, and operates under the trade names BCC Collection Services and BCC Financial Services. Its main phone number is (312) 279-8300, also written as 3122798300, 312-279-8300, 312.279.8300, and +1 312-279-8300.

Bonded Collection was recently acquired by Hollis Cobb, a national receivables management firm, to expand its commercial collections division. That acquisition means any account previously handled by Bonded Collection may now operate under Hollis Cobb’s infrastructure. If you received correspondence referencing either name on the same account, that chain of ownership is the first document we pull when we open a file.

Bonded Collection Corporation Contact Information

  • Also Known As: BCC Collection Services, BCC Financial Services, Bonded Collection Corp, Bonded Collection Company, Bonded Collection Service Company, Bonded Collection Agency
  • Address: 2400 E Devon Ave, Suite 257, Des Plaines, IL 60018
  • Phone: (312) 279-8300 | 3122798300 | 312-279-8300 | 312.279.8300 | +1 312-279-8300
  • Website: bcc-chicago.com
  • BBB Profile: Bonded Collection Corporation BBB Page

Unlike most consumer-facing agencies, Bonded Collection primarily pursues commercial and business debts. Services include contingent collection, credit department outsourcing, international collection, payment identification, and account dispute resolution. The firm employs 201 to 500 people and carries an A+ BBB rating, though it is not BBB-accredited.

In our practice, that A+ rating does not insulate a collector from FDCPA liability when individual contacts cross the line. The rating reflects dispute resolution history, not legal compliance on every call.

Why Is Bonded Collection Corp Calling You?

Bonded Collection Corp is calling because a business client assigned or sold your account for third-party recovery. The original creditor is typically a business, service provider, or financial institution. Even though this is a commercial collection shop, if the underlying debt is a consumer debt, federal FDCPA protections apply in full.

Bonded Collection works on contingent commission, meaning agents earn a percentage of what they recover. According to consumer complaints reported to the BBB and CFPB, that structure has allegedly driven persistent calling, pressure to pay without validation, and threats of legal consequences that collectors reportedly had no immediate intention of carrying out. If any of those describe what you received, the date, time, and content of each contact are what matter most to a federal claim.

  • Contingent commission structure: Agents are paid on recovery percentages, which can incentivize repeated contact and pressure tactics even after you request validation.
  • Commercial debt focus: If Bonded Collection is contacting you about a personal consumer debt, verify that the FDCPA governs the contact before assuming commercial-only rules apply.
  • Chain of ownership: Following the Hollis Cobb acquisition, correspondence may reference either entity. If the name on the letter does not match the name that called you, that discrepancy goes into the file.

Quick note: Do not pay before verifying. Send a written debt validation request and wait for documentation before acknowledging any balance. Call +1-844-638-1122 if you want a second set of eyes on what you received before responding.

Has Bonded Collection Corp Been Sued?

Yes. Bonded Collection Corp has been named as a defendant in multiple federal lawsuits across several jurisdictions.

  • Maniaci v. Bonded Collection Corporation et al., Case No. 2:18-cv-00267-WED (E.D. Wisconsin, 2018): Class action alleging FDCPA and Wisconsin Consumer Act violations in collection methods and communications. Full complaint available at classaction.org.
  • Ruffalo v. Bonded Collection Corp (N.D. California): Federal FDCPA claims.
  • Unson v. Bonded Collection Corp (N.D. California): Federal FDCPA claims.
  • Maniglia v. Bonded Collection (S.D. California): Federal FDCPA claims.
  • Orrick v. Bonded Collection Corp (D. Colorado): Federal FDCPA claims.
  • Moss v. Bonded Collection Corp (D. Colorado): Federal FDCPA claims.

When we open a Bonded Collection file, we pull these prior filings to establish whether the conduct you experienced matches a documented pattern across jurisdictions. Prior settlement terms sometimes reveal internal policies that contradict what the collector told you during contact.

Is Bonded Collection Corp a Scam?

No, Bonded Collection Corporation is not a scam. The company has operated continuously since 1943, employs 201 to 500 people, carries an A+ BBB rating, and was recently acquired by Hollis Cobb, a national receivables firm. Those are not characteristics of a fraudulent operation.

That said, multiple federal courts have examined Bonded Collection’s collection methods, and consumers have allegedly described misleading communications, threats of legal action without documented intent, and improper third-party contacts, according to court filings and BBB records. The legitimacy of the company and the legality of its individual contacts are two separate questions. We examine the second one.

What Is the Bonded Collection Corp Phone Number?

 

The main Bonded Collection Corporation phone number is (312) 279-8300, also written as 3122798300, 312-279-8300, 312.279.8300, and +1 312-279-8300. This is the Des Plaines, Illinois office line.

Document every call from this number: date, time, duration, what was said, and whether the caller identified themselves as a debt collector. Automated calls to your cell phone without prior express consent may constitute separate TCPA violations worth $500 to $1,500 per call, in addition to any FDCPA claim. In our experience, collectors using predictive dialers frequently drop calls to numbers they cannot immediately confirm belong to the target consumer, and those dropped or unanswered calls are still logged in the dialer records we request through discovery.

How to Stop Bonded Collection Corp

What we examine first

  • Call logs and dialer records: Bonded Collection’s outbound dialer timestamps every contact attempt. We subpoena those records to establish frequency, timing, and whether any calls were made outside the 8 a.m. to 9 p.m. window in your local time zone.
  • Validation notice timing: Under the FDCPA, Bonded Collection must send a written validation notice within five days of first contact. If a credit entry appeared on your report before that notice arrived, the sequence is the violation, not just the entry.
  • Chain-of-title documentation: Following the Hollis Cobb acquisition, account transfer records may show gaps in ownership. Collectors who cannot produce a complete chain of title from the original creditor to the current holder have a difficult time proving standing to collect.
  • Name abbreviation on the collection notice: BCC Financial Services and BCC Collection Services are trade names. A notice that uses only an abbreviation without identifying the full legal entity may obscure the chain of title, which is a tactic we flag in every file.
  • Third-party contact records: If Bonded Collection contacted your employer, a family member, or a neighbor about your debt, that contact must have been limited to location information only. Any disclosure of the debt itself to a third party is a standalone violation.

How contact stops

Once The Wood Firm PLLC sends a notice of representation to Bonded Collection Corporation, all direct contact with you must stop. The collector may only communicate with our firm. Any call, letter, or text sent directly to you after that notice is a standalone FDCPA violation, and each additional contact after notice compounds the collector’s exposure.

Which laws apply

  • FDCPA, 15 U.S.C. § 1692 et seq.: Applies to Bonded Collection’s third-party collection conduct. Covers harassment, false statements, improper third-party contacts, and failure to validate. Statutory damages up to $1,000 per case.
  • Wisconsin Consumer Act: Alleged in Maniaci v. Bonded Collection alongside FDCPA claims, providing a state-law parallel claim for Wisconsin consumers.
  • FCRA, 15 U.S.C. § 1681s-2: Applies when Bonded Collection reports inaccurate account information to Equifax, Experian, or TransUnion. A disputed account reported without notation of the dispute is a violation separate from any collection conduct.
  • TCPA, 47 U.S.C. § 227: Applies when Bonded Collection uses an autodialer or prerecorded message to reach your cell phone without prior express consent. Each call carries $500 to $1,500 in damages, independent of FDCPA claims.

What it costs

The Wood Firm PLLC handles Bonded Collection Corporation cases on contingency. No upfront fees, no hourly billing. If Bonded Collection violated federal law and we recover on your behalf, the FDCPA requires them to pay our attorney fees.

Jeff Wood founded The Wood Firm PLLC after working inside the debt collection industry, where he saw firsthand how commercial collectors structure contact campaigns and where chain-of-title documentation breaks down. For more than 15 years, he has represented only consumers; he has never represented a creditor or collection agency.

He is admitted to all federal district courts in Arkansas, Colorado, New Mexico, and Texas, as well as the Southern District of Indiana, Eastern District of Michigan, Eastern District of Missouri, Western District of Tennessee, and Western District of Wisconsin, with Of Counsel coverage across 12 or more additional states. A University of Arkansas School of Law graduate based in Little Rock, Jeff personally reviews the call logs, dialer records, and chain-of-title documentation on every Bonded Collection file.

Can Bonded Collection Corp Sue Me or Garnish My Wages?

Yes, Bonded Collection Corp can sue you if the debt is valid and within the applicable statute of limitations. Illinois allows five years for most written contracts under 735 ILCS 5/13-205. Filing suit does not mean they will win, and a contested collection lawsuit frequently surfaces the chain-of-title and documentation failures described above.

Bonded Collection cannot garnish your wages without first filing suit and winning a court judgment. Any threat of immediate garnishment before a judgment is entered is a false representation of legal authority, which violates 15 U.S.C. § 1692e. If Bonded Collection told you garnishment was imminent without referencing a filed lawsuit and entered judgment, that statement is a violation, regardless of how much you may owe.

How to Remove Bonded Collection Corp From Your Credit Report

Bonded Collection Corporation can report a valid account to the credit bureaus, but that reporting must comply with the FCRA. Four scenarios create a legal basis to demand removal or correction.

  • Debt is not yours: File written disputes with all three bureaus and send a separate written dispute to Bonded Collection. If they cannot verify the account, they must delete the entry.
  • Balance is inaccurate: Dispute with payment documentation. An account reported at the wrong balance violates FCRA accuracy requirements independently of whether the underlying debt is valid.
  • Never validated: If you sent a timely written validation request and Bonded Collection continued reporting without verifying, that continuation may violate both the FDCPA and the FCRA simultaneously.
  • Pay-for-delete: In some cases, collectors will agree in writing to delete the tradeline in exchange for payment. Get that agreement in writing before paying; verbal commitments are unenforceable against the bureaus.

If Bonded Collection Corp has crossed a line, whether through a false threat, a workplace call, a family member disclosure, or a credit entry that appeared before any written notice, call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency. If they violated federal law, they pay our fees.

Frequently Asked Questions About Bonded Collection Corp

Who is Bonded Collection Corporation?

Bonded Collection Corporation is a commercial debt collector in Des Plaines, Illinois, founded in 1943 and recently acquired by Hollis Cobb. It operates as BCC Collection Services and BCC Financial Services and specializes in business debt recovery and international collections.

Is Bonded Collection Corp a scam?

No, Bonded Collection Corporation is not a scam. It has operated since 1943, employs 201 to 500 people, and carries an A+ BBB rating. However, the company has been named in multiple federal FDCPA lawsuits in Wisconsin, California, and Colorado, with consumers allegedly describing misleading communications and improper contacts.

Can Bonded Collection Corp sue me?

Yes, Bonded Collection Corp can sue you if the debt is valid and within the statute of limitations. Illinois allows five years for most written contracts under 735 ILCS 5/13-205. A lawsuit does not guarantee a judgment, and contested cases frequently expose chain-of-title and documentation problems.

Can Bonded Collection Corp garnish my wages?

Bonded Collection Corp can garnish wages only after filing suit and obtaining a court judgment. Any threat of immediate garnishment before a judgment is entered may constitute a false representation of legal authority under 15 U.S.C. § 1692e.

How do I stop Bonded Collection Corp calls?

Send a cease-and-desist letter via certified mail to 2400 E Devon Ave, Suite 257, Des Plaines, IL 60018. Under the FDCPA, Bonded Collection must stop contacting you after receipt, except to confirm cessation or notify you of specific legal action.

What is Bonded Collection Corp’s phone number?

The main Bonded Collection Corporation phone number is (312) 279-8300, also written as 3122798300 and 312-279-8300. Document every call with date, time, and content before responding.

What was the Maniaci lawsuit against Bonded Collection?

Maniaci v. Bonded Collection Corporation, Case No. 2:18-cv-00267-WED, was a 2018 class action in the Eastern District of Wisconsin alleging FDCPA and Wisconsin Consumer Act violations in collection methods and communications.

Can I sue Bonded Collection Corp?

Yes. FDCPA violations carry statutory damages up to $1,000 per case plus actual damages and attorney fees paid by the collector. The Wood Firm PLLC handles these cases on contingency, meaning no upfront cost to you.

The Wood Firm PLLC has reviewed Bonded Collection Corporation files involving all of the patterns documented above: calls that continued after workplace cease requests, family member disclosures on disputed accounts, and credit entries that preceded any validation notice. Eighty-two years in business and a Hollis Cobb acquisition do not change what the FDCPA requires on each individual contact. Call +1-844-638-1122 to find out whether what you experienced is already evidence of a federal claim.

Attorney Jeff Wood

Jeff Wood

Consumer protection attorney. 15+ years exclusively representing consumers against debt collectors. Admitted in federal courts across 9 districts. The Wood Firm PLLC, Little Rock, AR.

Disclaimer: The information contained in these articles is provided for general informational and educational purposes only and should not be construed as legal advice. Reading or relying on this content does not create an attorney-client relationship with our firm. Because every legal matter is unique, you should consult a qualified attorney regarding your specific circumstances before making any legal decisions.