Element Global Services operates as a debt collection agency specializing in accounts receivable management. If they’re contacting you about an alleged debt, understanding your federal rights under consumer protection law could stop illegal harassment and potentially provide grounds for legal action.
Consumer complaints about Element Global Services describe aggressive tactics, including excessive daily calls, false legal threats, unauthorized workplace contact, and abusive language. These behaviors may violate the Fair Debt Collection Practices Act (FDCPA), which establishes strict boundaries for debt collection practices.
If you believe Element Global Services has violated your rights through harassment, threats, or deceptive practices, you could potentially recover up to $1,000 in statutory damages plus attorney fees. The FDCPA provides these remedies specifically to deter illegal collection tactics. Call +1 844-638-1122 to discuss your situation with a consumer protection attorney.
What Constitutes Debt Collection Harassment
Debt collection harassment occurs when collectors use aggressive or unethical tactics to pressure consumers into paying debts. Like other collection agencies, Element Global Services must follow FDCPA guidelines. If they’ve crossed legal boundaries, you have options to stop them and potentially seek compensation.
Federal Law Violations by Element Global Services
Element Global Services may be breaking federal law if they engage in these prohibited behaviors:
- Time Restrictions: Calling before 8:00 AM or after 9:00 PM in your time zone violates the FDCPA. Even one call outside these hours may support a legal claim.
- Workplace Contact: Continuing to call your workplace after you’ve informed them (verbally or in writing) that your employer prohibits such calls violates federal law.
- Third-Party Disclosure: Sharing your debt information with family, friends, or coworkers without authorization violates FDCPA privacy protections.
- Abusive Language: Using profane, threatening, or abusive language violates federal law regardless of whether the debt is valid.
- Debt Misrepresentation: Misleading you about the debt amount, adding unauthorized fees, or misrepresenting their authority violates the FDCPA.
- False Arrest Threats: Threatening arrest or jail time for unpaid consumer debt is explicitly prohibited. Unpaid debt is a civil matter, not criminal.
- False Credit Reporting: Reporting inaccurate information to credit bureaus may violate both the FDCPA and the Fair Credit Reporting Act (FCRA).
- Excessive Calling: While the FDCPA doesn’t specify an exact number, courts have found 7-10 calls per day potentially excessive and harassing.
If Element Global Services has engaged in any of these behaviors, document the violations and contact The Wood Law Firm at +1 844-638-1122.
Also read: Global Trust Management Harassment
Your Rights Under the FDCPA
The Fair Debt Collection Practices Act provides enforceable protections against harassment by debt collectors. Understanding these rights helps you recognize violations and take action.
- Right to Cease Communication: You can demand in writing that Element Global Services stop all contact. After receiving your cease-and-desist letter, they can only contact you to confirm cessation or notify you of specific legal action.
- Right to Debt Validation: You can request written proof that you owe the debt, including the original creditor’s name, account number, debt amount, and verification of their collection authority.
- Right to Legal Action: If Element Global Services violates the FDCPA, you can sue for up to $1,000 in statutory damages plus actual damages (emotional distress, lost wages) and attorney fees paid by the collector.
Four Steps to Stop Element Global Services’ Harassment
Step 1: Send a Written Cease-and-Desist Letter
Send a formal cease-and-desist letter via certified mail stating: “Under 15 USC § 1692c, I demand that you cease all communication with me regarding this alleged debt.”
Keep a copy for your records. Once Element Global Services receives this letter, they’re legally obligated to stop all communication except to confirm cessation or notify you of specific legal action like filing a lawsuit.
Step 2: File Formal Complaints
If Element Global Services continues harassment despite your cease-and-desist letter, file complaints with:
Federal Trade Commission (FTC): Enforces consumer protection laws and can take action against collectors who violate federal regulations.
Consumer Financial Protection Bureau (CFPB): Handles consumer complaints against debt collectors and investigates companies like Element Global Services.
Your State Attorney General: Can take action if Element Global Services breaks state consumer protection laws.
These agencies investigate violations and can impose penalties. Filing complaints creates an official record that strengthens any future legal action.
Step 3: Document Every Violation
Create detailed records of all Element Global Services contact:
- Date, time, and duration of each call
- Phone numbers used by callers (including 855-207-2708 and 877-651-9679)
- Names of representatives who contacted you
- Exact statements made, especially threats or false claims
- Whether calls occurred before 8 AM or after 9 PM
- Any workplace contact or third-party disclosures
- How the contact affected you emotionally and practically
This documentation becomes crucial evidence for FDCPA claims. Courts rely on contemporaneous records when evaluating harassment cases.
Step 4: Consult The Wood Law Firm
If Element Global Services continues violating your rights, contact The Wood Law Firm at +1 844-638-1122. We specialize in helping consumers who have experienced debt collection harassment. Our team will help you understand your rights, stop the harassment, and pursue legal action if necessary. We work on contingency, meaning you typically pay nothing unless we recover damages on your behalf.
Also read: Global Resolution Center Debt Collection Harassment
Is Element Global Services Legitimate?
Element Global Services is a legitimate debt collection company, not a scam. According to the Better Business Bureau (BBB), they’ve been in business since 2013. However, legitimacy doesn’t guarantee legal collection practices.
Element Global Services has received numerous consumer complaints alleging unfair and harassing practices. Common complaints involve aggressive phone calls, false legal threats, FDCPA violations, and improper credit reporting.
You can verify Element Global Services’ legitimacy through the BBB, but if you believe they’re operating outside the law, document violations and contact The Wood Law Firm immediately.
Recognizing Phone Harassment
If you’ve received constant calls from Element Global Services, certain behaviors indicate phone harassment:
Multiple Daily Calls: Receiving several calls per day, especially after you’ve answered and requested reduced contact, may constitute harassment. Courts have found 7-10 calls daily potentially excessive.
False Legal Threats: Threatening arrest or jail time for unpaid consumer debt violates the FDCPA. Debt collectors can potentially file lawsuits through proper legal channels but cannot threaten criminal action.
Abusive Language: Any language meant to intimidate, belittle, or threaten you is illegal under the FDCPA and provides grounds for statutory damages.
Calls Outside Legal Hours: Calls before 8:00 AM or after 9:00 PM violate federal time restrictions.
If Element Global Services has called you from 855-207-2708 or 877-651-9679 using these tactics, you may be experiencing phone harassment with potential legal remedies.
Federal Lawsuits Against Element Global Services
Several lawsuits have been filed against Element Global Services for FDCPA violations. Notable cases include:
- Khaimov v. Element Global Services: Consumer alleged FDCPA violations including harassment and improper collection practices.
- Spani v. Element Global Services, Inc., et al.: Lawsuit claiming unlawful debt collection tactics and consumer rights violations.
- Phillips v. Element Global Services, Inc: Case involving alleged harassment and FDCPA regulation violations.
These lawsuits demonstrate that consumers have successfully taken legal action against Element Global Services for unfair practices. If you believe you have grounds for a lawsuit, The Wood Law Firm can evaluate your case and represent you.
Also read: Credit Bureau Collection Services Harassment
Can Element Global Services Sue or Seize Property?
Debt collectors often threaten legal action to pressure consumers, but they must follow proper legal procedures.
Lawsuits: Element Global Services can sue you if the debt is within your state’s statute of limitations (typically 3-6 years). However, they cannot threaten lawsuits without intent to follow through, as this violates the FDCPA. If you receive lawsuit papers, respond immediately and contact The Wood Law Firm at +1 844-638-1122.
Property Seizure: Element Global Services cannot seize property without obtaining a court judgment first. If the debt is tied to collateral (like a car loan), repossession rules differ, but they still must follow legal procedures.
Credit Reporting: Element Global Services can report your debt to credit bureaus, but they must follow strict legal guidelines under the Fair Credit Reporting Act. Inaccurate reporting may provide grounds for an FCRA lawsuit.
About The Wood Law Firm
At The Wood Law Firm, our mission is to protect consumers from predatory practices and ensure they receive fair treatment under federal law. We specialize in cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). For over a decade, we have worked to hold companies accountable and secure justice for our clients.
Choosing The Wood Law Firm means partnering with a team deeply committed to protecting your consumer rights. We understand the stress and frustration that comes with facing potentially unfair collection practices, and we stand by your side throughout the process. Our personalized approach, combined with extensive experience and national reach, makes us equipped to handle your consumer protection needs.
The Wood Law Firm has cultivated strong Of Counsel relationships with attorneys licensed in Arizona, California, Florida, Louisiana, Minnesota, Missouri, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington, and West Virginia.
Call +1 844-638-1122 for a free case evaluation.
About Attorney Jeff Wood
Jeff Wood is an accomplished attorney based in Arkansas, where he is fully licensed to practice law. With over 15 years of experience, Mr. Wood specializes in consumer protection, focusing on cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). His commitment to defending consumer rights has helped countless clients find relief from potentially unlawful debt collection practices.
Real Client Outcomes
Case Study: David M., Phoenix, AZ
David received 10-14 calls daily from Element Global Services about a disputed $2,200 credit card debt. Calls began at 7:30 AM and continued past 10:00 PM. After documenting three weeks of calls with precise timestamps, David contacted The Wood Law Firm. We sent a cease-and-desist letter, and when Element Global Services called five more times, we filed an FDCPA complaint. Element Global Services settled for $1,000 in statutory damages plus our attorney fees. The disputed debt was removed from David’s credit report without payment.
Case Study: Rachel S., Austin, TX
Element Global Services called Rachel’s workplace nine times in two weeks despite Rachel informing them on the first call that her employer prohibited personal calls. Her supervisor issued a formal written warning. The Wood Law Firm documented these post-notice workplace violations and negotiated a $950 settlement plus removal of the debt from Rachel’s credit report. Rachel’s employer withdrew the warning after reviewing our legal documentation.
Case Study: Thomas K., Orlando, FL
An Element Global Services collector threatened Thomas with arrest, stating he had 48 hours to pay $1,800 or face criminal charges. Thomas knew this was false but felt intimidated. The Wood Law Firm filed an FDCPA complaint for false arrest threats. Thomas received $1,000 in statutory damages, and Element Global Services was required to cease all collection activity on the account.
Frequently Asked Questions About Element Global Services
Why am I getting so many calls from Element Global Services?
Element Global Services may be attempting to collect a debt they believe you owe, or they could be using aggressive tactics that constitute harassment. If you’re receiving multiple daily calls, this may violate the FDCPA. The Wood Law Firm can evaluate whether the calling pattern constitutes illegal harassment and help you take action.
What is debt collection harassment by Element Global Services?
Harassment includes frequent calls (especially before 8 AM or after 9 PM), threats of arrest or legal action without proper basis, abusive or profane language, unauthorized workplace contact, or third-party disclosure of your debt. These behaviors violate the FDCPA. The Wood Law Firm can help you identify violations and pursue statutory damages.
Is Element Global Services breaking the law with their calls?
If they call at odd hours (before 8 AM or after 9 PM), threaten arrest for unpaid debt, use profanity or abusive language, continue workplace calls after you’ve objected, or share your debt information with unauthorized parties, they may be violating federal law. The Wood Law Firm can review your specific situation and determine if actionable violations have occurred.
How can I make Element Global Services stop contacting me?
Send a written cease-and-desist letter via certified mail requesting all communications stop immediately. Under the FDCPA, they must cease contact except to confirm cessation or notify you of specific legal action. If they continue calling after receiving your letter, The Wood Law Firm can pursue FDCPA violations on your behalf.
Can I file a complaint against Element Global Services?
Yes. File complaints with the Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), and your state’s Attorney General for FDCPA violations. These agencies investigate and can impose penalties. Additionally, contact The Wood Law Firm to pursue individual legal action and potential statutory damages.
Should I consult a lawyer about Element Global Services harassment?
Yes. Legal representation from The Wood Law Firm can stop harassment, protect your rights, and help you pursue a lawsuit for damages. We offer free consultations and work on contingency for most FDCPA cases, meaning you pay nothing unless we recover damages. Call +1 844-638-1122 today.
Is Element Global Services a scam or a legitimate company?
Element Global Services is a legitimate debt collection company established in 2013. However, legitimacy doesn’t mean their practices are legal. Numerous consumer complaints exist regarding aggressive and possibly unlawful collection tactics. The Wood Law Firm can help you determine if their actions in your case violate federal law.
What are signs of Element Global Services phone harassment?
Warning signs include multiple daily calls, calls before 8 AM or after 9 PM, threats of jail or arrest, profanity or abusive language, unauthorized workplace contact, discussing your debt with third parties, or continuing contact after a cease-and-desist letter. The Wood Law Firm can evaluate whether these behaviors constitute actionable FDCPA violations.
Can Element Global Services sue me or seize my property?
Element Global Services can sue if the debt is within your state’s statute of limitations (typically 3-6 years), but they must follow proper legal procedures. They cannot seize property without first obtaining a court judgment. Threatening legal action without intent to follow through violates the FDCPA. If you receive lawsuit papers, contact The Wood Law Firm immediately at +1 844-638-1122.
Can Element Global Services affect my credit score?
Yes. Unpaid debts they report can appear on your credit report and lower your credit score by 50-100 points for up to seven years from the original delinquency date. However, if they report inaccurate information, you can dispute it with credit bureaus. The Wood Law Firm can help challenge inaccurate reporting and potentially sue for FCRA violations.
What should I do if I don’t recognize the debt they’re collecting?
Send a written debt validation request within 30 days of their first contact via certified mail. Demand they prove you owe the debt, provide the original creditor’s name and account number, and verify their collection authority. They must stop collection until providing verification. The Wood Law Firm can draft a validation request that preserves all your legal rights.
Can Element Global Services contact my family or employer?
They can only contact third parties to locate you and cannot discuss your debt with them. Workplace contact must stop immediately when you inform them it’s prohibited. Unauthorized third-party disclosure violates the FDCPA. The Wood Law Firm can pursue statutory damages for privacy violations.
Can The Wood Law Firm help if I already paid Element Global Services?
Yes. If Element Global Services harassed you or violated your rights during the collection process, you may still be entitled to statutory damages even after payment. The Wood Law Firm can review your case to determine if you have grounds for a claim regardless of payment status. Call +1 844-638-1122 for a free consultation.
Take Action Against Element Global Services Harassment
Element Global Services’ pattern of consumer complaints and federal lawsuits demonstrates documented concerns about their collection practices. You don’t need to tolerate harassment while they attempt to collect a debt that may not be valid, accurate, or within the statute of limitations.
Federal law provides clear remedies when collectors violate your rights. Document violations thoroughly, assert your rights in writing via certified mail, and consult experienced consumer protection counsel when collectors ignore your legal protections.
The Wood Law Firm has handled hundreds of FDCPA cases against collectors like Element Global Services. We understand their tactics, know the legal framework, and have the track record to hold them accountable.
If you believe Element Global Services may have violated your rights, call +1 844-638-1122 today. Initial consultations are free, and most cases are handled on contingency, meaning you pay nothing unless we recover damages on your behalf.
Stop the harassment. Assert your rights. Call now.
Additional Resources
New York Attorney General Consumer Protection – State consumer protection and complaint filing
