If you’re here searching for “Securian debt collection harassment,” you’re likely confused – and that’s completely understandable. Let’s clear this up right away: Securian Financial is NOT a debt collection agency.
They’re a debt protection and credit insurance provider, which means they’re supposed to help you avoid collections, not pursue you for debt. But if someone claiming to be from Securian is harassing you, something’s wrong – either it’s a scam, or there’s confusion about what Securian actually does.
Let me explain what’s really going on, what Securian actually is, and how to protect yourself if you’re experiencing harassment.
Who Is Securian Financial?
Securian Financial is a mutual holding company specializing in debt protection and credit insurance – they’re the company that provides coverage to cancel or suspend your loan payments during life events like disability, death, or involuntary unemployment.
If you’ve ever purchased “debt protection” or “credit insurance” through your bank or auto lender, Securian might be the company behind that coverage. They operate the “My Coverage” portal, where you file claims 24/7 to get help when you can’t make payments.
Key facts:
- Headquarters: Saint Paul, Minnesota
- Founded: Operating for decades in financial protection
- Business model: Debt protection insurance (NOT debt collection)
- Not BBB Accredited (45 complaints in 3 years, 15 in the last 12 months)
- Financial ratings: AM Best A+, S&P AA-, Moody’s Aa1
What Securian does: Helps you avoid default by covering loan payments during covered life events What Securian does NOT do: Chase you for unpaid debts or make collection calls
Is Securian Calling You? Here’s What’s Really Happening
If someone claiming to be “Securian” is calling about a debt, here’s what might be going on:
Scenario 1: It’s a scam. Scammers exploit well-known financial company names. If “Securian” is threatening you, demanding immediate payment, or using aggressive tactics, it’s likely fraud.
Scenario 2: You’re confusing your debt protection provider with a collector. If you purchased Securian debt protection through your lender and you’re now in collections, you might be getting calls from an actual debt collector (not Securian) and confusing the companies.
Scenario 3: Legitimate Securian contact about your claim. If you filed a claim through Securian’s debt protection coverage, they may contact you about documentation needed to process your claim – this would be helpful contact, not harassment.
Red flags indicating it’s NOT really Securian:
- Threatening arrest or legal action
- Demanding payment via gift cards or wire transfer
- Refusing to provide written debt validation
- Calling before 8 a.m. or after 9 p.m.
- Using abusive or profane language
According to Reddit discussions, many people confuse debt protection products (Securian’s business) with third-party debt collection agencies. If you’re facing actual collection harassment, you’re likely dealing with a completely different company.
Federal Lawsuits Involving Securian Financial
While Securian isn’t a debt collector, they’ve faced legal challenges related to insurance and financial products:
Standard Insurance Co. v. Securian (2025): Filed January 2025 over $50 million dispute regarding “earn-out” payments from the 2022 acquisition of retirement record-keeping business.
Harrison v. Securian Financial Group (2018): Class action alleging Securian advised policyholders to fund life insurance through “structured cash flows” (Future Income Payments, LLC) that allegedly failed.
Call Center Wage Lawsuit (2022): Class action alleging Securian failed to pay call center agents for pre-shift login time.
Powell v. Minnesota Life Insurance (2023): ERISA lawsuit regarding denied benefits, dismissed by 8th Circuit.
Note: None involve debt collection harassment – they’re about insurance products, wages, and acquisitions.
If You’re Actually Facing Debt Collection Harassment
Since Securian isn’t a debt collector, if you’re experiencing collection harassment, you’re likely dealing with a different agency entirely. Here’s what to do:
Identify who’s really calling you. Demand the caller’s company name, address, and license number. Don’t accept vague answers. Companies like ARM Solutions, Prince Parker & Associates, Global Resolution Center, Titan Revenue Solutions, or Jefferson Capital Systems might be calling, not Securian.
Request debt validation in writing. Under the Fair Debt Collection Practices Act (FDCPA), any real debt collector must send you written proof of the debt. Know the number one rule when a collector calls.
Check your credit report. Legitimate debts appear on your credit report. Check for free at major bureaus to verify whether the debt exists.
Never give out personal information over the phone. Real debt collectors can verify your identity without you providing Social Security numbers or banking details over the phone.
Document everything. If the harassment continues, write down dates, times, names, and what was said. This documentation helps if you need to take legal action.
Report scams immediately. File complaints with the Consumer Financial Protection Bureau and FTC.
How The Wood Law Firm Helps Stop Debt Collection Harassment
I understand how confusing and stressful it feels when you’re getting harassing calls, and you don’t even know who’s really contacting you or why. You might have bought debt protection thinking it would prevent this exact situation, and now you’re more anxious than ever. That confusion and stress is exactly what scammers and aggressive collectors count on.
The Wood Law Firm specializes in cutting through that confusion and holding debt collectors accountable when they break the law. If a company is harassing you with illegal tactics – calling outside legal hours, making false threats, refusing to validate debts, or contacting you at work after you’ve asked them to stop – we can help stop it and pursue compensation up to $1,000 plus attorney fees. We work on contingency, so you pay nothing unless we win. Call +1 844-638-1122 for a free consultation or contact us online.
About Attorney Jeff Wood
Jeff Wood has over 15 years of experience protecting consumers from debt collection violations. Specializing in FDCPA, FCRA, and TCPA cases, Mr. Wood leads a network of attorneys licensed in 14 states to ensure comprehensive protection nationwide. The Wood Law Firm maintains an A+ BBB rating. Call +1 844-638-1122 or visit our FAQ page.
Common Questions About Securian Financial
Is Securian Financial a debt collector?
No, Securian is NOT a debt collector. They provide debt protection and credit insurance that helps you avoid collections by covering loan payments during life events like disability or job loss. If someone claiming to be “Securian” is aggressively pursuing you for debt, it’s likely a scam or you’re confusing them with an actual collection agency.
What does Securian Financial actually do?
Securian provides debt protection coverage you purchase through lenders. If you lose your job or become disabled, their coverage can suspend or cancel loan payments. They operate the “My Coverage” portal for filing claims. They help you avoid default – they don’t chase you for payments.
Why is “Securian” calling me about a debt?
If someone claiming to be Securian is harassing you, it’s likely a scam or you’re confusing them with a different company. Real Securian contact would be about processing a claim YOU filed, not aggressive collection. Check collection agency lists to identify who’s really calling.
How do I verify if contact is from real Securian?
Contact Securian directly through their official website – never use phone numbers provided by callers. If you have Securian debt protection coverage, log into the “My Coverage” portal to see if they’ve tried to reach you. Real Securian wouldn’t use aggressive collection tactics.
What if I’m facing actual debt collection harassment?
You’re likely dealing with a different company entirely. Request written debt validation, document all calls, and see how to fight collection agency harassment. Contact The Wood Law Firm at +1 844-638-1122 if you’re experiencing illegal tactics.
Does Securian report to credit bureaus?
Securian’s debt protection coverage is designed to PREVENT negative credit reporting by paying your loans during covered events. They don’t report you to bureaus – they help you avoid being reported. If you’re seeing negative marks, an actual debt collector (not Securian) likely placed them.
If you’re confused about who’s contacting you and whether it’s legitimate, you’re not alone. Many people mistake debt protection providers for debt collectors or fall victim to scammers using well-known company names. Don’t let confusion prevent you from protecting your rights.
Call The Wood Law Firm at +1 844-638-1122 to sort out what’s really happening and stop illegal harassment. For more guidance, see FTC Debt Collection FAQs and our contact page.
