Getting calls from debt collectors can cause serious stress and frustration. If you’re facing harassment from Performant Recovery, you should know that federal law protects you from abusive behavior. The Fair Debt Collection Practices Act (FDCPA) stops debt collectors from using intimidating or threatening tactics.
If Performant Recovery has violated your rights, you could receive up to $1,000 in damages plus attorney fees and court costs. Call The Wood Law Firm at +1 844-638-1122 for a free consultation.
About Performant Recovery
Performant Recovery is based in Livermore, California, and works as a third-party debt collection agency. According to the Better Business Bureau (BBB), Performant Recovery has operated since 1976. However, complaints about its practices are common – the BBB recorded 91 complaints over the past three years, with 24 closed in the last 12 months.
With over 360 federal cases linked to its operations, Performant Recovery has faced scrutiny for potential violations of consumer protection laws. Similar patterns have been reported at agencies like Diversified Recovery Bureau, Global Recovery Solutions, Financial Recovery Services, Recovery Solutions Group, Associated Recovery Systems, and ARM Solutions.
Performant Recovery Contact Information:
- Address: 333 N Canyons Pkwy Ste 100, Livermore, CA 94551-9480
- Phone: (888) 335-6267
They operate under several names:
- Performant Financial Corporation
- Performant Collections
- Performant Recovery Inc.
These alternative names can make it hard to identify who’s contacting you.
Performant Recovery Phone Numbers
If you’ve received calls from these numbers, it may be Performant Recovery:
- 866-256-0057
- 866-201-0580
Be aware that they may also use unlisted numbers. Document every call with date, time, and what was said.
Common Complaints About Performant Recovery
Many consumer complaints about Performant Recovery focus on aggressive communication tactics. People report experiencing what they believe to be:
- Unlawful communication methods
- Pressure tactics to force payment
- Potentially misleading statements
- Calls outside legal hours (before 8 a.m. or after 9 p.m.)
- Repeated calls in short timeframes
- Failure to provide proper debt validation when requested
If you think you’re dealing with this behavior, it may be time to take action.
Recent Lawsuits Against Performant Recovery
Federal lawsuits against Performant Recovery highlight questionable tactics. Notable cases include:
- Weintraub v. Performant Recovery, Inc.
- Anatra v. Performant Recovery, Inc.
These cases show how consumers can fight back against potentially unfair practices.
How to Protect Yourself from Performant Recovery Harassment
You can protect yourself from Performant Recovery debt collection harassment by documenting every interaction, requesting written debt validation, sending a cease-and-desist letter if harassment continues, and reporting violations to federal agencies.
Document every interaction: Keep a detailed log of all communications including phone calls, voicemails, emails, or letters. Note the date, time, representative name, conversation summary, and any threats or abusive language. Save screenshots and note calls outside legal hours (before 8 a.m. or after 9 p.m.).
Request written debt validation: The FDCPA gives you the right to request proof within 30 days of first contact. Learn what you should say to a collection agency. Ask for the amount owed, original creditor name, proof of authority to collect, and statute of limitations documentation. Send via certified mail with return receipt.
Send a cease-and-desist letter: If harassment continues, demand they stop all communication. Once received, they can only contact you to confirm cessation or notify you of legal action. Send via certified mail with return receipt.
Report violations: File complaints with the Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), and your state’s Attorney General. See FTC debt collection FAQs.
Get legal help: Contact The Wood Law Firm at +1 844-638-1122. Learn how we work for you.
Can Performant Recovery Take Legal Action
Can they garnish wages or seize property: Performant Recovery cannot garnish wages or seize property without a court judgment. If they sue you and win, the court may authorize wage garnishment or property liens depending on your state’s laws.
Can they sue for old debt: It depends on your state’s statute of limitations. If the debt is too old, they may not legally be able to sue you. Request debt validation to verify the age and validity of the debt.
Will they report to credit bureaus: Yes, they can report your debt to credit bureaus, which may negatively impact your credit score. If you believe the debt is inaccurate, dispute it with the credit bureaus.
Can they arrest you: No, debt collectors cannot arrest you. Owing money is not a crime. However, if you ignore a court order related to a debt lawsuit, you could face legal consequences.
How The Wood Law Firm Can Help
For over a decade, The Wood Law Firm has defended clients facing harassment from debt collectors like Performant Recovery. We help consumers understand their rights and take action against potentially unlawful behavior.
We help by:
- Stopping debt harassment from Performant Recovery immediately
- Evaluating whether the agency potentially violated federal or state FDCPA laws
- Filing lawsuits to hold the agency accountable
- Pursuing damages up to $1,000 per violation plus attorney fees
- Working on contingency – you only pay if we win
Call +1 844-638-1122 for a free consultation or contact us online.
Client Success Stories
“Thanks to The Wood Law Firm, I stopped harassing calls and even received compensation for my troubles. I highly recommend their services!”
“Their team quickly resolved my case, ensuring the harassment ended. They were professional, knowledgeable, and genuinely caring.”
“I almost paid an unfair debt, but they guided me through my rights and resolved the issue effectively. Forever grateful!”
Frequently Asked Questions About Performant Recovery
1. Is Performant Recovery a legitimate company or a scam?
Performant Recovery is a legitimate debt collection agency that has operated since 1976. However, it has many complaints about its collection tactics. Always verify any debt before making a payment.
2. Can I sue Performant Recovery for harassment?
Yes, if you believe Performant Recovery violated the FDCPA, you may be able to file a lawsuit. Successful cases can result in damages up to $1,000 plus attorney fees and court costs. Call +1 844-638-1122 to discuss your case.
3. How do I stop Performant Recovery debt collection harassment?
Send a cease-and-desist letter via certified mail requesting they stop contacting you. Under the FDCPA, they must comply. You can also work with an attorney to stop the harassment immediately.
4. What are common Performant Recovery FDCPA violations?
Potential violations include calling outside allowed hours (before 8 a.m. or after 9 p.m.), using threatening language, calling repeatedly to harass you, contacting you after receiving a cease-and-desist letter, and failing to provide debt validation when requested.
5. How do I report Performant Recovery to the CFPB?
Visit consumerfinance.gov to file a complaint online. You can also report them to the FTC and your state’s Attorney General’s Office.
6. Can Performant Recovery take my property or garnish my wages?
They cannot seize property or garnish wages without a court judgment. If they sue you and win, the court may authorize wage garnishment or property liens depending on your state’s laws.
7. What should I do if I’m harassed by Performant Recovery?
Document all interactions, request debt validation in writing, send a cease-and-desist letter if needed, file complaints with the CFPB and FTC, and contact The Wood Law Firm at +1 844-638-1122.
8. Can Performant Recovery sue me for an old debt?
It depends on your state’s statute of limitations. If the debt is too old, they may not legally be able to sue you. Request debt validation to verify the age and validity.
9. Will Performant Recovery report my debt to credit bureaus?
Yes, they can report your debt to credit bureaus, which may negatively impact your credit score. If you believe the debt is inaccurate, dispute it.
10. How do I file a complaint against Performant Recovery?
File complaints with the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and your state’s Attorney General’s Office. Keep copies of all documentation. See FTC debt collection FAQs for more information.
Don’t face Performant Recovery harassment alone. Contact The Wood Law Firm at +1 844-638-1122 today to protect your rights. For additional guidance, see what to say to collection agencies and explore our Performant Recovery resources.
