Stop Hollis Cobb Associates Debt Collection Harassment

If Hollis Cobb Associates has been calling about a medical bill you don’t recognize, or if calls are continuing after you’ve already requested something in writing, you’re not alone. According to BBB records, the agency has accumulated 86 complaints over the past three years, with consumers reportedly describing repeated calls with no supporting documentation and charges appearing on bank accounts without any prior notice. If that matches what you’re experiencing, call +1-844-638-1122 for a free case review.

Key Takeaways

Who Is Hollis Cobb Associates?

Hollis Cobb Associates, Inc. is a third-party debt collection agency specializing exclusively in the healthcare sector. Founded in 1977 by Hollis L. Cobb in Atlanta, GA, the company serves hospital systems, large physician groups, and rural medical facilities.

Its services include early-out collections, bad debt recovery, insurance follow-up, accounts receivable work-down, and onsite staffing, making it one of the more operationally embedded collectors in the healthcare revenue cycle space.

In our practice, healthcare collectors like Hollis Cobb present a specific documentation problem: the chain between the original provider, the insurance carrier, and the collection account is often incomplete, which creates real vulnerabilities on the collector’s side when a consumer demands validation.

• Also Known As: PSG Hollis Cobb; former ties to Diversified Accounts System and Bibb Collection Service (4366 Park Drive, Norcross, GA); Bonded Collection Corporation (Chicago, IL)
• Address: 3175 Satellite Blvd, Suite 400, Duluth, GA 30096; P.O. Box 279, Norcross, GA
• Phone: 800-826-2135 | (800) 826-2135 | +1-800-826-2135 | 8008262135
• Email: consumerinfo@holliscobb.com
• Website: holliscobb.com
• BBB Profile: Hollis Cobb Associates BBB listing

Phone Numbers Hollis Cobb Associates Uses

Consumers searching for who called them have identified the following numbers as belonging to Hollis Cobb Associates, according to GSC complaint data and consumer reports. The agency reportedly uses multiple outbound lines, and some consumers have noted calls from numbers they did not recognize as a medical debt collector. If any of these appear on your caller ID, document the date, time, and what was said.

(770) 588-1964
770-588-1964 | +1-770-588-1964 | +1 (770) 588-1964 | 7705881964

(678) 580-6914
678-580-6914 | +1-678-580-6914 | +1 (678) 580-6914 | 6785806914

(678) 580-6917
678-580-6917 | +1-678-580-6917 | +1 (678) 580-6917 | 6785806917

(678) 580-4712
678-580-4712 | +1-678-580-4712 | 6785804712

(678) 969-7812
678-969-7812 | +1-678-969-7812 | 6789697812

(678) 969-7800
678-969-7800 | +1-678-969-7800 | 6789697800

(312) 279-8300 (Illinois office)
312-279-8300 | +1-312-279-8300 | 3122798300

(251) 345-7000
251-345-7000 | +1-251-345-7000 | 2513457000

Additional numbers reported by consumers: 855-498-3921 | 678-250-4993 | 678-250-6354 | 469-425-3669 | 304-607-4081 | 304-607-4091 | 800-359-7501 | 855-765-8717

Why Is Hollis Cobb Associates Calling You

Hollis Cobb Associates is calling you because a hospital or physician group has referred your account to them for collection on an unpaid medical balance. The agency works almost exclusively on healthcare accounts, which means the underlying debt typically involves a hospital stay, outpatient procedure, or physician billing dispute, often one where insurance coverage was incomplete or disputed.

Several BBB complaints describe a specific pattern: consumers had active payment arrangements with the original provider, those accounts were transferred to Hollis Cobb mid-payment, and the agency then called asking for the full balance without acknowledging the existing arrangement.

If you were making payments on a hospital account and suddenly started receiving calls from Hollis Cobb, that transfer may not have been properly communicated, and the agency’s contact may not comply with what the FDCPA requires about debt validation before collection activity.

Other documented patterns include calls about accounts consumers say they have never been billed for directly, and text messages or voicemails referencing a debt with no creditor name or validation information.

Under 15 U.S.C. § 1692g, Hollis Cobb is required to send a written notice within five days of first contact identifying the creditor and the amount owed. When we review a new Hollis Cobb file, the first thing we check is whether that notice was sent and timed correctly, because the failure to do so is one of the most frequently litigated FDCPA issues in healthcare collection cases.

Has Hollis Cobb Associates Been Sued

Yes. Hollis Cobb Associates has been named as a defendant in multiple federal lawsuits and at least one state regulatory enforcement action, with cases covering FDCPA claims and licensing violations.

• Watson v. Hollis Cobb Associates, Inc., No. 1:25-cv-00682 (N.D. Ga. 2025) consumer credit lawsuit filed in federal court in Georgia.
• Manley v. Hollis Cobb Associates, Inc. (N.D. Ga. 2025) consumer credit lawsuit filed in Georgia Northern District Court.
• DFPI v. Hollis Cobb Associates, LLC, DCLA # 10495-99 (Cal. DFPI, Apr. 2, 2025) enforcement action filed by the California Department of Financial Protection and Innovation.
• Franklin v. Hollis Cobb Associates, Inc. FDCPA claims involving healthcare debt collection practices.
• West Virginia Attorney General Settlement (2010) Hollis Cobb was one of three debt collection agencies that settled allegations of attempting to collect debt without a license in West Virginia.

When we open a Hollis Cobb file, we examine whether the agency held the required collection license in the consumer’s state at the time of contact, because the 2010 West Virginia settlement reflects a documented history of operating without proper licensing in states where that is required. The California DFPI action raises similar questions about how broadly this agency screens for state-by-state licensing compliance.

Is Hollis Cobb Associates a Scam

Hollis Cobb Associates is a real, licensed debt collection agency, not a scam operation, but licensed does not mean every tactic the agency uses is legal. BBB complaint records describe consumers receiving text messages and voicemails with no identifying creditor information, charges appearing on bank accounts with no prior notice or validation, and continued calls after consumers filed bankruptcy, all of which, if accurate, would raise FDCPA compliance questions regardless of whether the underlying debt is legitimate.

One documented complaint pattern worth noting: multiple consumers reported that the agency was collecting for Northside Hospital or other providers on accounts where insurance had already paid or was in dispute, and the agency allegedly continued contact without providing written validation when asked. If you are being contacted by a number or entity identifying itself as “PSG Hollis Cobb” and you have not received a written validation notice, that combination is exactly what triggers the review process in our firm.

Is Hollis Cobb Associates Banned by the FTC?

No. Hollis Cobb Associates has not been banned by the FTC, and there is no record of a formal FTC enforcement action against the company. The relevant enforcement history involves the California DFPI action filed in April 2025 and the 2010 West Virginia Attorney General settlement over unlicensed collection.

A state financial regulator filing an enforcement action signals that the agency’s compliance practices drew enough scrutiny to trigger a formal proceeding. When we evaluate a Hollis Cobb file, we consider whether the conduct at issue mirrors the patterns that drew regulatory attention in other states.

Can Hollis Cobb Associates Report to Your Credit

Yes, Hollis Cobb Associates can report unpaid accounts to the major credit bureaus, but in at least one documented BBB exchange, a company representative stated directly that Hollis Cobb does not report to the credit bureaus. That same representative’s statement is part of the written BBB record, which means if you have a Hollis Cobb collection entry on your credit report, it may be worth examining whether the agency’s reporting is consistent with its own stated policy. Under the FCRA, reporting inaccurate information or reporting a debt before sending a required validation notice can give rise to a separate federal claim independent of any FDCPA issue.

How The Wood Firm PLLC Helps Stop Hollis Cobb Associates Debt Harassment

When we open a Hollis Cobb Associates file, we start with four questions: Did the agency send a written validation notice within five days of first contact? Did it continue collection activity before the 30-day dispute window closed? Did any calls occur after a written cease request or after a bankruptcy filing?

We also ask whether the agency holds an active collection license in the consumer’s state. The California DFPI action and the 2010 West Virginia settlement history make that question more than routine. The most common complaint pattern we see is multiple calls in short succession with no validation documentation, and that volume combined with the absence of written notice is often the factual core of an FDCPA claim.

The Wood Firm PLLC represents consumers only and has never represented a creditor or collection agency. We handle these cases on contingency: no upfront fees, and if Hollis Cobb Associates violated federal law, they pay our legal fees. After you call, we review the timeline of contacts, pull validation correspondence, and give you a straight assessment of what claims you may have. Reach us at +1-844-638-1122.

If Hollis Cobb Associates has been calling repeatedly without sending written validation, visit our contact page or call +1-844-638-1122 for a free case review. The Wood Firm PLLC handles these cases on contingency if they violated federal law, they pay our fees.

Frequently Asked Questions

Who does Hollis Cobb Associates collect for

Hollis Cobb Associates collects exclusively for healthcare clients, including hospital systems, large physician groups, and rural medical facilities. The agency focuses on medical debt at various stages of delinquency, from early-out accounts to fully charged-off bad debt. If they are calling you, the underlying account is almost certainly a medical bill referred by a provider you have visited.

Is Hollis Cobb Associates legit

Hollis Cobb Associates is a real, licensed collection agency that has operated since 1977 and holds BBB accreditation. Being a legitimate company does not mean every collection tactic the agency uses complies with the FDCPA. Consumers have alleged repeated calls without validation documentation, continued contact after disputes, and charges posted to bank accounts without prior notice.

Is Hollis Cobb Associates a debt collector

Yes, Hollis Cobb Associates is a third-party debt collector as defined by the FDCPA, which means it is subject to the full set of restrictions the law places on collection agencies. The agency collects medical debts on behalf of hospitals and physician groups and does not originate the debt itself. That third-party status is what gives the FDCPA its jurisdiction over the agency’s conduct.

Why is Hollis Cobb Associates calling me from different numbers

Hollis Cobb Associates maintains multiple outbound lines across its Georgia, Tennessee, and Illinois offices, and consumers have documented calls from at least a dozen distinct numbers. If you are receiving calls from an unfamiliar number about a medical debt, check it against the documented Hollis Cobb numbers listed above. Calls from numbers not associated with a known collector line may warrant additional scrutiny about whether the caller is properly identifying itself as a debt collector, as required by the FDCPA.

Can Hollis Cobb Associates keep calling after I file for bankruptcy

No. Once a bankruptcy petition is filed, the automatic stay under 11 U.S.C. § 362 prohibits all collection activity from creditors and their agents. BBB complaints include at least one documented instance of Hollis Cobb allegedly continuing calls for four months after a filing, and each post-petition call may constitute a willful violation of the stay.

What happens if I never received a validation notice from Hollis Cobb

Under the FDCPA, Hollis Cobb Associates is required to send a written validation notice within five days of its first contact with you, identifying the creditor, the amount of the debt, and your right to dispute. If no such notice arrived and collection activity continued, that failure is a potential FDCPA violation independent of any other conduct. Save voicemails and document the dates of all calls, because that timeline is the core of what we examine when building a validation-notice claim.

Does Hollis Cobb Associates report to credit bureaus

At least one Hollis Cobb representative stated in a BBB response that the agency does not report to credit bureaus. If you have a Hollis Cobb entry on your credit report, that entry may be inconsistent with the agency’s own stated policy, and inaccurate credit reporting can give rise to a separate FCRA claim. Request your free credit reports from all three bureaus to determine whether a collection entry appears and when it was placed.

Your Next Step If Hollis Cobb Associates Has Contacted You

The most useful thing you can do right now is preserve everything: voicemails, text messages, and a written log of call dates and times. Hollis Cobb Associates cases often turn on the gap between when the agency first made contact and when, or whether, it sent a written validation notice. If calls continued after you submitted a dispute, those facts may support a federal claim. Call +1-844-638-1122. The Wood Firm PLLC reviews these files at no cost, and if they violate federal law, they pay our fees.