Cleveland-based debt collector The Revenue Group has a 24-year track record and over 50 federal cases tied to its collection practices. If they’re contacting you about an unpaid debt, understanding your legal rights could be the difference between continued harassment and immediate relief.
Consumers report receiving multiple daily calls from The Revenue Group, often escalating to contact with family members and employers. These tactics may cross the line from legitimate collection into illegal harassment under federal law. The Fair Debt Collection Practices Act (FDCPA) establishes strict rules that debt collectors must follow, regardless of whether you actually owe the debt.
If you believe The Revenue Group has violated your rights, you could potentially recover up to $1,000 in statutory damages plus attorney fees. Documentation of just a few violations may be enough to build a case. Call +1 844-638-1122 to speak with a consumer protection attorney about your specific situation.
Who Is The Revenue Group?
To effectively counteract what you believe may be The Revenue Group’s harassment tactics, it’s crucial to understand the comprehensive legal framework governing debt collection practices and determine the most suitable strategies for your specific situation. The FDCPA outlines extensive rights as a consumer, and understanding these rights is your first line of defense. Here are the key protections you should know:
⚡Right to Complete Information: Debt collectors are required to provide you with detailed written notice of the debt within five days of their initial communication with you. This notice should include the exact amount owed, the name of the original creditor, a statement that you have 30 days to dispute the debt, and clear information about your rights to dispute the validity of the debt.
⚡Right to Dispute and Validation: If you believe the debt is incorrect, invalid, or not yours, you have the absolute right to dispute it in writing. Once you formally dispute the debt, the collector must cease all collection efforts until they provide proper verification and documentation proving the debt’s validity.
⚡Right to Stop Communication: You can request that the collector stop contacting you entirely. Once you send a written cease communication request, they must stop all communication except to inform you of specific actions, such as the termination of collection efforts or the commencement of legal proceedings.
⚡Protection from Harassment and Abuse: The FDCPA strictly prohibits debt collectors from using abusive language, making threats of violence, publishing lists of consumers who refuse to pay debts, or engaging in any conduct that could be considered harassing. Additionally, they may only call you between 8:00 AM and 9:00 PM in your time zone unless you specifically agree to other times.
🔗 Also read: Beacon Recovery Group Debt Collection Harassment
Recognizing The Revenue Group’s Potential Harassment Tactics
The Revenue Group operates from Cleveland, Ohio, collecting debts on behalf of creditors nationwide. Their business model focuses on accounts receivable management and aggressive recovery tactics. Federal court records show they’ve been defendants in numerous FDCPA violation cases spanning over two decades.
Company Details:
Address: 3711 Chester Ave Ste 200, Cleveland, OH 44114-4623
Phone: (216) 763-2100
Hours: Monday-Friday, 8:00 AM – 5:00 PM EST
Years Operating: 24+
Multiple federal lawsuits allege they use high-pressure communication methods designed to extract payment regardless of a consumer’s financial situation or the debt’s validity. These allegations include excessive calling, workplace contact, and unauthorized disclosure to third parties.
Federal Law Protections You Can Enforce Today
The FDCPA gives you enforceable rights that stop harassment immediately when properly invoked. Debt collectors who ignore these protections face statutory damages of up to $1,000 per violation.
Written Debt Notice Within 5 Days: Collectors must send written validation showing the debt amount, original creditor name, and your 30-day dispute window. Missing or incomplete validation notices may constitute a violation.
30-Day Dispute Period: During the 30 days after receiving a debt notice, you can dispute the debt in writing. Collection activity must stop until they verify. This pause applies even if you miss the 30-day window, though earlier disputes provide stronger protection.
Cease Communication Rights: A written cease-and-desist letter forces collectors to stop all contact except for two specific reasons: confirming they’ll stop contacting you, or notifying you they’re filing a lawsuit. Calls after receiving your cease letter may be actionable violations.
Time and Place Restrictions: Calls before 8:00 AM or after 9:00 PM in your time zone violate federal law. Workplace contact must stop immediately when you inform them (verbally or in writing) that your employer prohibits such calls.
Third-Party Contact Prohibition: Collectors cannot discuss your debt with neighbors, relatives (except spouse), friends, or coworkers. They may contact these people only to obtain your location information, and even then, they cannot reveal that they’re collecting a debt.
Also read: Beacon Recovery Group Debt Collection Harassment
Documented Violations in Revenue Group Cases
Federal court records reveal specific patterns in cases against The Revenue Group. These documented violations show how consumer protection law applies to real-world collection practices.
Excessive Call Volume
Courts have found that 7-10 calls per day may constitute harassment, particularly when the consumer has requested reduced contact or when calls occur despite the debtor answering and requesting callbacks. The Revenue Group has faced allegations of calling consumers 15+ times weekly.
Workplace Contact After Notice
Multiple cases document The Revenue Group continuing workplace calls after consumers explicitly stated such contact was prohibited. Even one call after written notice may support an FDCPA claim.
Third-Party Disclosure
Lawsuits allege The Revenue Group disclosed debt information to family members and neighbors without authorization. These disclosures violate the FDCPA’s privacy protections, even if the debt is legitimate.
Threats of Illegal Action
Some complaints describe collectors threatening arrest, criminal prosecution, or property seizure for unpaid consumer debts. These threats are false and explicitly prohibited under federal law.
False Urgency Tactics
Creating artificial deadlines or implying immediate legal consequences that aren’t actually planned constitutes deceptive collection practices under the FDCPA.
Also read: Titan Revenue Solutions Debt Collection Harassment
Phone Numbers Linked to The Revenue Group
These numbers appear in consumer complaints and court documents as Revenue Group contact numbers:
800-305-5702 (Primary customer service)
216-763-2100 (Main office)
419-718-9105 (Regional office)
216-763-2117 (Secondary line)
440-555-0199 (Recently reported)
216-763-2150 (Administrative)
If unknown numbers repeatedly call you, let them go to voicemail. Legitimate collectors will leave messages with callback information. Scammers typically won’t. Never provide personal financial information until you’ve verified the caller’s identity independently.
Also read: Travelers Management Group Debt Collection Harassment
Your Response Plan: Four Critical Steps
Step 1: Create a Documentation System
Start a spreadsheet or notebook dedicated to The Revenue Group contact. Record:
Date and time of each call, email, or letter
Caller’s name and callback number provided
What they said (verbatim if possible)
Whether the call was before 8 AM or after 9 PM
Any threats, abusive language, or false statements
Who else was present or could hear the call
Your emotional state and any disruption caused
This documentation builds your evidence file. Courts rely on contemporaneous records when evaluating FDCPA claims.
Step 2: Send a Debt Validation Request
Within 30 days of their first contact, send a written validation request via certified mail. Require them to prove:
The original creditor’s name and account number
The original debt amount and current claimed balance
Documentation showing they own the debt or have authority to collect it
An accounting of any fees or interest added
Collection activity must pause until they provide this verification. If they can’t validate the debt, they must stop collection permanently.
Step 3: Issue a Cease Communication Letter
If harassment continues, send a cease-and-desist letter via certified mail stating: “Under 15 USC § 1692c, I demand that you stop all communication with me regarding this alleged debt.” This forces them to stop calling except to confirm cessation or notify you of specific legal action.
Step 4: Consult a Consumer Protection Attorney
If violations continue after you’ve asserted your rights, contact The Wood Law Firm. We handle debt collector harassment cases on contingency, meaning you typically pay nothing unless we recover damages on your behalf.
Also read: Great Lakes Processing Debt Collection Harassment
Federal Cases Against The Revenue Group
These cases demonstrate established legal precedent for FDCPA enforcement against this collector:
Morvari v. The Revenue Group (2:11-cv-08298-JHN-RZ) – FDCPA violations alleged
Stone v. The Revenue Group (1:09-cv-01059-WMS-LGF) – Harassment claims
Devericks v. The Revenue Group (1:08-cv-00945-JG) – Consumer rights violations
Reo v. The Revenue Group (1:14-cv-01508-DAP) – Improper collection practices
Hinton v. The Revenue Group (1:14-cv-01865-LW) – FDCPA statutory damages sought
Additional class action considerations remain pending in various federal districts. These cases establish that courts take FDCPA enforcement seriously and that collectors like The Revenue Group can be held accountable.
About The Wood Law Firm
At The Wood Law Firm, our mission is to protect consumers from predatory practices and ensure they receive fair treatment under federal law. We specialize in cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). For over a decade, we have worked to hold companies accountable and secure justice for our clients.
Choosing The Wood Law Firm means partnering with a team deeply committed to protecting your consumer rights. We understand the stress and frustration that comes with facing potentially unfair collection practices, and we stand by your side throughout the process. Our personalized approach, combined with extensive experience and national reach, makes us equipped to handle your consumer protection needs.
The Wood Law Firm has cultivated strong Of Counsel relationships with attorneys licensed in Arizona, California, Florida, Louisiana, Minnesota, Missouri, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington, and West Virginia.
Call +1 844-638-1122 for a free case evaluation.
Also read: Recovery Solutions Group Debt Collection Harassment
About Attorney Jeff Wood
Jeff Wood is an accomplished attorney based in Arkansas, where he is fully licensed to practice law. With over 15 years of experience, Mr. Wood specializes in consumer protection, focusing on cases involving the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA). His commitment to defending consumer rights has helped countless clients find relief from potentially unlawful debt collection practices.
Real Cases, Real Results
Case Study: Sarah M., Cleveland, OH
Sarah received 47 calls from The Revenue Group over two weeks about a disputed $800 medical debt. Despite telling them she was at work and couldn’t take calls, they continued calling her cell phone 4-6 times daily. After documenting two weeks of calls, Sarah contacted The Wood Law Firm. We sent a cease-and-desist letter, and when calls continued, we filed an FDCPA complaint. The Revenue Group settled for $1,000 in statutory damages plus our attorney fees. The alleged debt was removed from Sarah’s credit report.
Case Study: Michael T., Columbus, OH
Michael’s supervisor warned him after The Revenue Group called his workplace six times in three days. Michael sent written notice stating his employer prohibited such calls. The Revenue Group called twice more the following week. The Wood Law Firm documented these post-notice violations and negotiated a $950 settlement. Michael paid nothing in attorney fees.
Case Study: Patricia L., Pittsburgh, PA
The Revenue Group called Patricia’s older mother three times, asking for Patricia’s contact information and mentioning “an important financial matter.” These calls frightened Patricia’s mother, who has dementia. The Wood Law Firm filed suit for third-party disclosure violations. Patricia received $1,000 in statutory damages, and The Revenue Group was barred from further collection on the account.
Additional Resources for Ohio Consumers
Debt Collection FAQs – Federal Trade Commission guidance on debt collection rights and remedies
Ohio Attorney General Consumer Protection – State-level consumer protection resources and complaint filing
Frequently Asked Questions About The Revenue Group
How do I verify that The Revenue Group has legal authority to collect this debt?
Send a debt validation letter via certified mail within 30 days of their first contact. They must provide the original creditor’s name, account number, the original debt amount, and proof that they have the authority to collect. If they can’t provide this documentation, they must stop collection efforts. The Wood Law Firm can review its validation response to ensure it meets legal requirements.
What should I do if The Revenue Group calls my workplace?
Tell them immediately (verbally) that your employer prohibits such calls. Follow up with a written notice via certified mail. If they call your workplace even once after receiving written notice, this may be an FDCPA violation. The Wood Law Firm can help you pursue statutory damages for post-notice workplace contact.
Can The Revenue Group call me multiple times per day?
While the FDCPA doesn’t specify an exact number, courts have found 7-10 calls per day may be excessive. The context matters: are the calls at unusual times? Do they continue after you’ve answered? Are they leaving multiple voicemails? Document the frequency and pattern. The Wood Law Firm can evaluate whether the calling pattern constitutes harassment.
What’s the statute of limitations on debt The Revenue Group is collecting?
The statute of limitations varies by state and debt type, typically 3-6 years. However, certain actions (like making a payment or acknowledging the debt in writing) can restart the clock. If you believe the debt is time-barred, do not make payments or agree it’s valid. The Wood Law Firm can help determine if the statute of limitations bars legal collection.
What happens if I ignore The Revenue Group completely?
Ignoring them won’t make the debt disappear. If the debt is valid and within the statute of limitations, they may file a lawsuit. However, you should strategically respond by asserting your rights (validation request, cease communication letter) rather than simply ignoring contact. The Wood Law Firm can help you respond in ways that protect your legal position.
Can The Revenue Group add collection fees to my debt?
Only if your original contract with the creditor specifically allows it and state law permits such fees. They must provide documentation of any added fees. Many collectors add unauthorized fees hoping consumers won’t challenge them. The Wood Law Firm can review your original agreement and challenge improper charges.
How do I know if The Revenue Group’s tactics cross into illegal harassment?
Illegal harassment includes: calls before 8 AM or after 9 PM, workplace calls after you’ve objected, discussing your debt with third parties, using profane or abusive language, threatening illegal action, or calling excessively. Even one instance of certain behaviors (like post-notice workplace calls) may support an FDCPA claim. The Wood Law Firm offers free consultations to evaluate your situation.
What should I do if The Revenue Group threatens to sue me or garnish my wages?
If they threaten legal action, they must have actual intent to sue. Threatening lawsuits without intent is an FDCPA violation. If they do sue, respond immediately to avoid default judgment. Never ignore court papers. The Wood Law Firm can determine if threats are legitimate or actionable bluffs, and we can defend you if they file suit.
Can I settle with The Revenue Group for less than they claim I owe?
Debt collectors often settle for 30-50% of the claimed amount. If you negotiate, get written agreement before paying anything. The settlement should specify: the exact amount you’ll pay, that this payment settles the debt in full, and how they’ll report it to credit bureaus. The Wood Law Firm can negotiate favorable settlement terms while protecting your legal rights.
What records do I need to build an FDCPA case against The Revenue Group?
Essential records include: call logs with dates/times, recordings if your state permits single-party consent recording, voicemails, letters, emails, text messages, witnesses who heard calls or can verify impact on your life, and documentation of emotional distress (therapy records, medication, work absences). The Wood Law Firm can guide you on strengthening your documentation.
How do I formally dispute a debt with The Revenue Group?
Send a written dispute letter via certified mail stating: “I dispute the validity of this debt. Under the FDCPA, you must cease collection until you verify.” Mail it within 30 days of their first notice for maximum protection. The collection must pause until they validate. The Wood Law Firm can draft a dispute letter that preserves all your legal rights.
When should I contact a lawyer about The Revenue Group?
Contact The Wood Law Firm if: they’re calling excessively, they’ve contacted you at work after you objected, they’ve discussed your debt with third parties, they’re threatening illegal action, they’ve called before 8 AM or after 9 PM, they continue contacting you after a cease letter, or you’re unsure whether violations have occurred. We offer free consultations and typically work on contingency.
Does The Wood Law Firm charge upfront fees for FDCPA cases?
Most FDCPA cases are handled on contingency, meaning you pay nothing unless we recover damages on your behalf. The FDCPA allows us to recover attorney fees from the collector if we win, so violations can be pursued at no cost to you. During your free consultation, we’ll explain the fee structure for your specific case.
Take Control of Your Situation
The Revenue Group’s 24-year operation and multiple federal lawsuits demonstrate they’re an established collector with documented violations. You don’t need to tolerate harassment while they attempt to collect a debt that may not even be valid or collectable.
Federal law provides clear remedies. Document violations thoroughly, assert your rights in writing, and consult experienced counsel when collectors ignore your legal protections.
The Wood Law Firm has handled hundreds of FDCPA cases against collectors like The Revenue Group. We know their tactics, understand the legal framework, and have the track record to hold them accountable.
If you believe The Revenue Group may have violated your rights, call +1 844-638-1122 today. Initial consultations are free, and most cases are handled on contingency. You have nothing to lose by learning your options and potentially $1,000 or more in statutory damages to gain.
Stop the harassment. Assert your rights. Call now.
